In an effort to streamline and differentiate Product Support services, Multitech has launched a new Installation Support Service.
Multi-Tech's Installation Support Service delivers priority service to guide customers through the installation process for our products. Customers will receive priority service with the ability to remotely work one-on-one with an experienced Multi-Tech technical support engineer. Once an Installation Support Service Agreement is purchased, Multitech's technical support team will respond within 2 standard business hours to assist you with an installation or schedule a time to meet your needs.
Benefits:
* Provides priority service
* Quicker response times
* Dedicated one-on-one phone installation support
The cost for this Installation Support Service is $80.00 per installation instance. This service provides you with 2 hours of one-on-one remote installation support.
multitech offers a variety of VoIP Gateways, Fax Servers, Modems, Cellular Gateways and more.
Installation Support Service Agreements may also be purchased in advance allowing you to schedule future installations.
For Multitech products check out http://www.telcom-data.com/multitech.aspx or call 800-335-0229
