Avaya Maintenance Services
Avaya does not want to compete for customers in maintenance services. Any Business Partner caught offering competative maintenance services to customers will be terminated as an Avaya Business Partner. Why doesn’t Avaya want to compete? Because Business Partner and other companies can provide a better level of personalized services that Avaya as a company can’t offer. The one who is losing is the Avaya communication system user. I don’t think Cisco customers have this problem.
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