Implementing Telecommuting At the Work Place

January 4th, 2008 Thomas Annerino Posted in General, Phone Systems No Comments »

Implementing a telecommuting policy is easier then most businesses realize.

As soon as an owner hears VoIP they are ready to say it’s too expensive but the fact is the cost of VoIP technology is going down. Typically the cost of a VoIP enabled phone system is only 30% higher then traditional phone systems. The per station cost of a VoIP phone system ca range from $ 750.00 per station to $ 1,500.00 per station. To implement a totally IP based phone system there can be additional costs including a network assessment where the integrity of LAN needs to be checked for quality of service (QOS). LANs , routers, switches and even data cabling need to be checked to see if it can handle VoIP.

Other ways to skin a cat. Besides implementing a totally IP solution where every phone has a static IP address there are also Hybrid IP phone systems. Hybrid phone systems can take advantage of both digital and IP technologies. Phones systems like Avaya IP Office and the Toshiba CTX systems can be configured for IP and digital telephones. Using both digital and IP technology can save your company thousands and you won’t need a complete LAN over haul. Another advantage is hybrid systems can use existing CAT 3 or better phone cabling. The front end of the systems are IP enabled and connectivity to remote offices or branch offices can be done VoIP. So you don’t have to have an IP phone on everyone’s desk. At home workers use IP phones to connect back to the office. You end up with a remote worker with the same phone set features as any one with in the office. The hybrid system is redundant. You still have two networks both phone and data that work independent of each other. IP tech types might not dig this but who wants to reboot their phone system?

If you are on a shoe string budget and need VoIP this might interest you. You can add VoIP extension to any phone system!  Multitech a manufacturer of modems also provides VoIP gateways that can connect voip extensions to your existing phone system through either spare analog or spare trunk ports. Of course with any VoIP solution, telecommuters will still need high speed internet access from home. But connectivity is easy and cheap. The cost for a single telecommuter or remote office is only a few hundred dollars. To find out more about implementing telecommuting call Ricardo Trinidad at 800-335-0229.

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Save Money on Your Phone Maintenance

January 4th, 2008 Thomas Annerino Posted in General, Phone Systems No Comments »

Telcom & Data can help you save money on your phone maintenance. Using our maintenance service we can save you up to 30% on your phone maintenance.

You can find out how to save in three ways:

  1. Fax over a copy of your most recent maintenance bill to 312-432-1168
  2. Fill out the Maintenance Quote Request form online.
  3. Call us and we can dial in to your phone system and retrieve an inventory. (not available on all phone systems)

See our post on how much Avaya charged a customer for a service call. At Telcom & Data we can assure you that this would never happen.

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Avaya Maintenance Services

November 29th, 2007 Thomas Annerino Posted in General, Phone Systems No Comments »

Avaya does not want to compete for customers in maintenance services. Any Business Partner caught offering competative maintenance services to customers will be terminated as an Avaya Business Partner. Why doesn’t Avaya want to compete? Because Business Partner and other companies can provide a better level of personalized services that Avaya as a company can’t offer. The one who is losing is the Avaya communication system user. I don’t think Cisco customers have this problem.

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