Automatic Call Sequencer will answer up to 12 in-bound lines promptly with a clear, digitally-recorded voice announcement informing the caller that their call will be taken by the first available representative. The call is then placed on hold. In addition, two TMS-12A's can be cascaded to support up to 24 lines. Optional music and/or promotional announcements will keep the caller assured that their phone connection is intact and will be answered soon. A pacifier message can also be recorded to confirm that the call will be answered.