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DuVoice DV2000 for Hospitality
Voice Ports: 4-48 - Fax Ports: 1 - 4
- Voice Storage 1000 hours
- Unified Messaging - included
- 1 port inbound fax included
- Optional Fax Server
- Optional IVR
- Optional Rack Mount
- Opional Mirrored SCSI
Hard Disk DrivesProfessionally Recorded Prompts
DV2000 provides a Windows 2000 based hospitality solution. Wake-up calls and PMS integrations along with easy to use administration over the LAN make DV2000 a sound choice for Avaya, Hitachi, Nortel, NEC and Mitel installations. You can add Call Accounting and Property Management to DV2000 to create an all in one hospitality solution.
Windows 2000 workstation, 1.5 Gig Inter Processor, 256 Ram, 20+ GB IDE HDD, 48 X CD, FDD, 56K Modem, Carbon Copy remote software, 10/1000 Nic, Key board, Mouse, Monitor not included.
Brochures for DV2000 Hospitality:
DV2000 for Hospitality
Voice Mail, PMS, and Call Accounting
all in one box!
DV2000 combines the advantages of the Windows 2000 operating system and the Internet with the ease of use, low cost and superb support that costumes have come to expect from DuVoice Corporation. A System for the Future
Windows 2000 offers a flexible, reliable, network solution that has been accepted as today's industry standard. DV2000 is a scalable platform to support the messaging functions you need today - and functions you may not even thought of for the future. Providing sophisticated integration between many different forms of communications, DV2000 will become the center of your messaging needs.
Delivering the Call
DV2000 provides exceptional flexibility for automated attendant applications.
Calls to unavailable individuals can be answered by one of several greetings, activated by the subscriber. Routing to
greetings can also be controlled based on date and time of day. Callers may be prompted to select a department, a
dial by name directory or one of a series of informational mailboxes. Using the convenient GUI interface, system administrators can create and change routing and applications at the click of a mouse.
Getting the Message
Subscribers enjoy extensive formation and control over messaging. Unanswered calls are typically forwarded to the appropriate mailbox. Callers hear the subscriber's
greeting and are prompted with easy to follow instructions to leave a message. Message notification is accomplished
with message waiting lights on the telephone instruments, pager notification, and message delivery to a voice mailbox or e-mailbox. Off premise users can use many of the same features available to those on site.
Managing Your Messages
New subscribers are offered a "new user tutorial" which walks the user through setting-up a password, greeting and personal name recording and which gives the user tips and instructions on using the system. Advanced 'power user' features include multiple greetings by schedule, call routing by schedule, and scheduled delivery of messages. To keep reviewed messages organized, they can be stored in multiple "archive folders."
VeMail
VeMail is a unique message notification and delivery tool available only from DV2000. Subscribers can configure their voice mailboxes such that a copy of the voice message is sent to a designated e-mail address in the form of a .wav file. Using the multimedia facilities on his or her PC, the subscriber can then play the messages without even calling the voice mail system. This feature is not limited to on site users - field sales management, customer relations, and telephone trees are only a few of the applications for this powerful tool. VeMail is included in DV2000 and DV4.
Fax-eMail
Fax-eMail allows callers to direct fax transmissions directly to a subscriber's mailbox. Copies of the fax are automatically sent as .tif attachments to the subscriber's e-mail address. In addition, subscribers can later retrieve or re-direct the fax to any local or off-site fax machine. Fax is included in DV2000 and DV4
Administrative System
Administration is available through an easy to use GUI interface. Mailbox management, automated attendant
programming and comprehensive reports are available through this interface. Administrators can access
administration at the system itself with the DV2000 keyboard and monitor, through the LAN, or via modem.
General Specifications: DV4 DV2000
Port Size: 4 4-48 Hours of Storage: 500 1000 Mailboxes: 225 Unlimited VeMail: Included Included
Voice Mail Features
• Message notification via lamp
• Scheduled notification to multiple pager or telephone numbers on urgent or all messages
• Scheduled message delivery
• 150 hour minimum storage
• Unlimited mailboxes
• Guest mailboxes
• Direct page to pagers
• V-email delivery
• New user self enrollment tutorial
• Multiple personal greeting
• Personal & system wide distribution lists
• Mailbox name and extension recording
• New and reviewed message queues• Archived message folders
• Undelete messages (for 24 hours after deletion)
• Rewind & fast forward
• Change playback speed and volume
• Forward messages with comments
• Forward messages to distribution groups
• Time, date and messages source stamp
• Append to a message
• Interview boxes
• Reply to a message
• Urgent messages
Automated
Attendant Features
• Single digit dialing system menus
• Powerful unlimited menu trees
• Audiotext (informational)
mailboxes
• Day and night greeting by schedule
• Holiday greetings by schedule
• Routing by date, and time
• Spell by name directory
• Greeting by trunk
• Receptionist overflow
• Interruptible voice prompts
• Caller queuing
• Call screening
• Call blocking
Hardware: DV4 DV2000
Processor: Intel 1.3 Gig Intel 1.7 Gig Operating System : XP Embedded Windows 2000 Workstation Second Drive: -NA Optional back-up IDE drive
or Mirrored SCSI (Rack Mount Case Required)Modem &
Remote Software:Included Included Network Interface card: 10Base T-100TX 10Base T-100TX
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