CLICK-TO-CALL
A Click-to-call is a button on a website that lets the online prospect enter in their phone number to initiate a phone call. Once a phone number is entered and the call link is clicked, both the online prospect and business’s telephone will simultaneously ring connecting them through the telephone.
Use a Click-to-call to:
- Call back customers who submit a contact form on your website
- Match the Click-to-Call request to the most appropriate agent or department
- Place a Click-to-Call anywhere you can insert a link including your email
Benefits of Click-to-Call:
- Convert web-based traffic into direct telephone communication
- Get detailed reports about who is calling from your website
- Provide an alternative channel for your prospects to reach your sales team
Features of Click-to-Call:
- Complete 24/7 real-time reports about each call
- Advanced call routing to any phone at any location
- ‘Hidden’ Click-to-Calls that call a prospect after a web form submission
