Phone Systems Maintenance

3 Easy Ways to Save On Phone System Maintenance Fax over a copy of your most recent maintenance bill to 312-432-1168 Fill out the Maintenance Quote Request form online. Call us and we can dial in to your phone system and retrieve an inventory. (not available on all phone system)

Companies are looking for ways to reduce costs without reducing protection. Telcom & Data can provide you with full telephone system maintenance and support at 30% or more off of your current telephone maintenance bill.

Your telephone system is the lifeblood of your business, Telcom & Data understands your need for uninterrupted communications.

• Telcom & Data can save you 30%-50% off your current service contract.
• Our staff of certified technicians are on call 24 hours a day.
• We service the complete line of telephones, circuit packs, processors, and voice mail.
• Your service agreement covers you fully on all parts and labor.
• Our 800# repair hotline is manned 24 hours a day 7 days a week 365 days a year for your added security. RMATS lines will notify Telcom & Data of minor and major alarms 24/7.
• Your Telcom & Data service agreement will provide you with remote maintenance and emergency on site response.
• Your Telcom & Data Agreement provides you with 2 hour major alarm response time and 8 hour minor alarm response time.
• Your Telcom & Data Agreement includes an annual on site technician visit at no charge.

The bottom line is reduced administration an unsurpassed commitment to your communication needs and a greater level of service that can't be matched.

How does Telcom & Data Inc. provide maintenance at 30% savings?

What is your emergency response time?

2 hour major alarm response time and 8 hour minor alarm response time.

What locations does Telcom & Data Inc. cover?

Telcom & Data covers all over the United States & Canada. Telcom & Data Inc. has a list of 1500 contracting companies made up of primarily of ex-Lucent and Avaya early retirement technicians.

How can we reach Telcom & Data Inc. in case of emergency?

Our 800# repair hotline is manned 24 hours a day 7 days a week 365 days a year for your added security. RMATS lines will notify Telcom & Data Maintenance Monitoring Technicians of minor and major alarms 24/7.

What kind of industries does Telcom & Data Inc. already cover under maintenance?

Hospitals, Law Offices, Insurance Agencies, Restaurants, Hotels & Motels, Real Estate Agencies, manufacturing Plants, Non Profit Organizations, Software Consultants and lots of other Service oriented Industries.

Does Telcom & Data Inc. provide any references?

Yes we do, you can email us at rtrinidad@telcom-data.com with your name, company name, address, phone number and the telephone system you have right now.

Is there a phone/parts exchange?

Yes, If a telephone part or phone which is under maintenance goes bad, we send a replacement overnight.

Why have maintenance on your telephone system?

• Budget and Savings. Maintenance helps a company budget its telephone operating costs. If a major outage occurs, the monthly maintenance plan would cover such an occurrence instead of a costly unplanned system outage.
• Peace of Mind. Knowing that your system is covered can give assurance that if anything does happen, your system it is covered and it will be back up and running smooth with out costly repairs.
• Faster Response Time. Preferred customer status gets you the fastest response time for service. If another call was received by a non maintenance customer the maintenance customer would receive priority handling.
• Free Phone Support. Need help programming a phone? Call us and we’ll give you free over the phone support. Non maintenance customers are billed at $ 105.00 per hour.
• Free On Site Annual Tech Visit. Telcom & Data will provide an onsite tech visit to insure your system will stay running smooth. The on site tech visit can pint out potential problems and correct them. The on site tech visit is a $ 165.00 value.
• 10% Rebate. Telcom & Data will rebate 10% of your total maintenance payments towards the purchase of new system.

When was the last time a tech came on site and inspected your equipment?

When was the last time the systems filters have been changed out?

When you do call, are you familiar with who you are talking to?

Are they familiar with you and your company?

Is the company you are working with able to answer typical support questions over the phone?

Are there additional charges?

When does your maintenance agreement expire?

Has your company experienced downsizing since getting into the maintenance agreement?

When's the last time that you had an audit on your phone system?

Is it possible that your company could be paying for equipment no longer in use?

Does your current maintenance provider offer a 10% rebate for system upgrades?