Affordable, User Friendly Auto Attendants for Centrex, PABX and Many Key Systems. The ACA-1A Automated Attendant provides a professional solution for increasing call handling capacity without adding costly staff. The ACA-1A answers promptly and courteously and allows callers to route themselves, with a Touch Tone phone, to an extension or department. Callers can interrupt the message at any time by dialing a single digit or extension. Callers without Touch Tone phones default to a live attendant.
The ACA-1A is a single-port Automated Attendant with a user recordable digital voice announcer. One minute of non-volatile digital memory is available to provide a greeting and a menu of up to 10 departments or extensions.
- Non-volatile E2 memory - no batteries required for memory retention during power failures.
- Remote or local recording.
- Bilingual capabilities - allows menu selection in two languages.
- Programmable ring delay.
- Professionally greets and processes calls.
- Compatible with Centrex, PBX, Hybrid Key and many electronic key systems with OPX or single line station capabilities.
- Stores up to (9) 16 digit speed dial numbers and (1) 32 digit number.
- Processes approximately four calls per minute (stack as many units as necessary for larger capacity).
- Record announcements with a standard carbon handset or tape player.
- Separate announcements for greeting/menu selection, confirmation and busy extension.
- Blocks 8+ and 9+ dialing Touch Tone interruptible announcement.
- Default speed dial position for non Touch Tone phones.
- CPC detection.