Call Accounting is the single best way to lowering and controlling telephone operating costs. Call Accounting by Tapit is a windows based software program that collects, analyzes, and reports on calling activities. Tapit produces over 60 reports which enables you to analyze calls and process call data for telephone accounting. Some of the reports include: Extension Detail,  Account Detail, Department Detail, Division Summaries, Call Volume by Hour, Most Expensive and Longest Calls, Most Number of Calls made per Extension (Very Valuable for Telemarketing Sales Managers), Trunk Utilization Totals (excellent for Reconfiguring System trunks), and Carrier Comparison (which allows you to compare your phone bill with actual usage). All reports can be viewed on your computer, printed or saved on the Hard Disk. 

Companies that install Tapit call accounting have experienced a 30% - 60% reduction in telephone costs. Also, if you do telemarketing inbound or outbound, sales can increase by allowing telemarketing managers to see who is working. Ask your telemarketing manager if they would be interested in this information. Tapit is available in a single user or network version allowing up to 255 users access to the software simultaneously.

Is your long distance company is over billing you? How can you find out? The Tapit V & H Pricing Module loads up to date rate information according to you local and long distance carrier. You can run reports and compare what your long distance company is charging you. Most companies receive credits for over billing. This is an optional feature.

Tapit Fraud Alert Module protects your company from a 3 billion dollar problem facing business today. The average fraud price tag is $42,000.00. The Tapit Fraud Alert Module alarms you when set calling parameters are breached by sounding and an alarm paging a designated pager.

The Tapit system is user friendly and user installable. Your Merlin Legend sends Tapit call information through its SMDR port and Tapit formats the information into reports. The windows based software allows you to drop and drag employees from one department to another. Reports can be set up once and then are automatically produced at the specific time/daily, weekly, monthly etc. Remote maintenance and hot line service is available as well as long distance rate up dates. Tapit runs in the background on COM.port1 or COM.port2.

 If you would like to see how much Pro Source can save, Telcom & Data is offering a special introductory price for Merlin legend users. To find out how you can control telephone costs, call us Toll Free: 1-800-335-0229. Don't forget Telcom & data can save you 20% - 60% off on all Merlin Legend Parts and Services. For more information visit www.callaccounting.org.