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What is the single best way to increase productivity and lower
telephone costs?
Click
Here for more info
Call
accounting is the single best way to increasing productivity and
lowering telephone operating costs. Call accounting by Tapit is
a Windows based software program that collects, analyzes, and
reports on calling activities. Tapit produces over 60 reports
which enable you to analyze calls and process call data for
telephone accounting. Some of the reports include: Extension
Detail, Account Detail, Department Detail, Extension Details,
Division Summaries, Call Volume By Hour, Most Expensive and
Longest Calls, Most Number Of Calls Made Per Extension ( Very
Valuable to Telemarketing Sales Managers), Trunk Utilization
Totals (excellent for ReConfiguring System Trunks), and Carrier
Comparison ( which allows you to compare your phone bill with
actual usage). All reports can be emailed, viewed on your
computer, printed or saved to hard disk.
Companies
that install Tapit call accounting have experienced a 10%-30%
reduction in telephone costs.
Because employees know that call records are being maintained,
employees make and receive less personal calls.
Increase
Sales Now!
If your
company does telemarketing, inbound or outbound, sales can
increase by allowing telemarketing managers to see who is
working. Ask your telemarketing manager if they would be
interested in this information.Tapit is available in a single
user or network version allowing up to 255 users access to the
software simultaneously. Can your sales department function well
with out call reports? If you could increase the number of out
bound calls would you increase sales?
Is your
long distance company over billing you?
How can you find out? The optional Tapit V & H pricing module
loads up to date rate information according to your local and
long distance carrier. You can run reports and compare what your
long distance company is charging you. Most companies receive
credits for over billing.
911 call
alerts.
If some one calls 911 from your company their life depends on
fast response. Tapit can alert you to 911 calls made from your
office. This is especially important in large offices or office
complexes.
Tapit
Fraud Alert
Module protects your company from a 3 billion dollar problem
facing business today. The average fraud price tag is $
42,000.00. The Tapit Fraud alert module alarms you when set
calling parameters are being breached by sounding and an alarm
and paging a designated pager.
The Tapit
system is user friendly and user installable.Your telephone
system sends Tapit call information through it's SMIRK/CDR port
and Tapit formats the information in to reports. The Windows
based software allows you to drop and drag employees from one
department to another. Reports can be set up once and then are
automatically produced or e-mailed at the specified time/ daily,
weekly, monthly etc. Remote maintenance and hot line service is
available as well as long distance rate up dates. Tapit requires
a non dedicated Pentium based PC with 16 MB RAM with 100 MB free
disk space. Tapit runs in the background of com. port 1 or port
2.
To find
out how you can control telephone costs, call us Toll Free at
1-800-335-0229
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