Monthly Archives: January 2015

We basically use two types of phones, one of them is Analog phone and the other is digital phones. Analogs use a technology which transforms air vibrations into an analogous electrical frequency. Although VOIP and cell phones have been introduced, but still the analog technology is in high demand as many homes and offices still rely on analog phone. The main advantage of analog phones over digital phones are that the digital phones are expensive than analog phones. Whereas Digital mobile phones compensate this drawback by providing cheap call rates compared to analog phones. There are phones which provide the feature of switching between analog and digital modes thus; these phones combine the advantages of both modes.

A Hotel phone is one of the analog phones which are basically designed to use by the hotel industry. There are various types of hotel phones available such as single line hotel phones, hotel phones with speaker, 2 line analog speaker phone, hotel lobby phones and many more which are most commonly used by the hotels. There are areas where we can not ignore the importance of analog phones and hotels are one of them. Hotels are big user of analog phones that is why analog phones are still in great demand.

There are many companies which are manufacturing hotel phone depending upon the need of hotels. They are available in various price ranges depending upon its features. You can explore these phones on internet and can order the phone which will serve you best.

Hotel phones are one thing which hotels need, but they also depend on computer systems to maintain data and keep records. Thus; to keep computer systems working they require uninterruptible power supply. This non stop power supply keeps your computer system working for 15-30 min or more after power cut allowing you to save your important data. There are many types of UPS available and you may choose one of them which suit your requirements. Uninterruptible power supply is one of the important hardware which one should keep in mind while purchasing a computer system.

So, it is very necessary to provide back up to your computer system with the help of Uninterruptible power supply. And it is equally important to choose right type of phone whether it is analog phone or digital, select the phone which serves you best. Making right use of technology can make you stay one step ahead of your competitors.

Business phone systems, like VoIP phones, are an essential component of any organization since it is the connecting link between a company and its members, stakeholders, customers and the outside world. Therefore it is essential to install an efficient phone system to ensure better connectivity with all the important people of the company so that there is clear and timely communication between all the parties. In today's era, when customers and stakeholders have a plethora of choices to invest their money, it is really essential for an organization to ensure complete satisfaction and trust.

Various different phone systems are available for an organization to choose from. The Key systems, Private Branch Exchange (PBX) systems, KSU-less phones and VoIP phones are the most commonly used business phone systems in today's time. If a company has more than 40 employees, PBX systems are the best solution. If there are only 5 to 40 employees, then key systems are better. For larger organizations, who have to conduct regular audio conference calls, video conference calls, etc, VoIP is the best solution, since it provides high speed connection and at reasonable rates.

Avaya phone systems are considered to be among the leading providers of business phone systems due to the fact that they are reliable, easy to install, easy to maintain and are flexible according to the needs of the organization. The VoIP phones provided by Avaya enable the members of an organization to use the VoIP services irrespective of their geographic location. Avaya phone systems are highly adaptable and flexible, and can be attached to phone voice recorders to record a conversation for future reference. Other facilities provided by Avaya phone systems include call waiting, call forwarding, conference call, fax, voice mail, etc. one of the major advantages of using Avaya phone systems is that there are no maintenance hassles after installing it in the organization. It is easy to understand and use, therefore members of the company, where this system is installed, are able to use it to the maximum advantage.

In today's competitive times, an efficient phone system is not a luxury but a necessity to achieve the desired goals and objectives. Facilities like phone voice recorders, voicemails, conference calls; etc enables the clients and other stake holders to stay in constant touch with the company concerned. A flexible phone system is particularly important for small and medium business enterprises, since they will grow in size in the future, and what they require is a phone system that has the capability to grow with the organization.

Business phone systems are installed in an organization to improve the communication with members, stakeholders, and other important members of an organization. Value additions, like an Audix voicemail server and other hardwares, to the existing phone system can significantly enhance the effectiveness of that organization's communication technique.

An Audix voicemail server is intended for use with a PBX phone system for better connectivity and enhanced features. This voicemail server is capable of storing the extension of the caller, along with telephone answering, the ability to send voice mail to other AUDIX subscribers, an audio bulletin board service, and automated call routing through voice prompting. Moreover, you can also store greeting messages in different languages to cater to your international market. All this is possible without the hassles of installing additional components in the organization.

Scitech is a leading telephone manufacturer and supplier to a number of major hotels, hospitals and universities worldwide. The USP of these Scitech phones is that the line power technology of these phones has eliminated the need of using batteries to operate them. Thus you can easily use these phones even during power outages through the line power supply. This means the programming of these phones is also not affected in case there are power shortages. Thus you can use these phones as per your convenience, without worrying about power outages.

Finally, a quality rack cabinet can help you to effectively utilize the space in the office. These cabinets are designed in a way so as to cater to the varied needs of the market. Designed for reverse cabinet mounting, a rack cabinet can be placed on the wall to open on the right or left as per the requirements of the client. This also helps in effectively utilizing the wall space in the office. Moreover, the front and rear of these cabinets can be locked for better safety of the phone system hardware.

Thus we can see that the use of components such an Audix voice mail server, line power phones and wall cabinets can significantly add to the effectiveness of an organizations communication technique. More and more organizations are installing such components and enjoying the numerous benefits offered by them. You have to carefully analyze the needs of your organization and choose the component that best suits your requirements. a voicemail server is available in different forms that can accommodate different number of members. Similarly a line power phone and a rack cabinet are also available in different sizes and forms. In order to enjoy maximum benefits, hardware should be chosen that matches your requirement criteria.

VoIP business phone systems have had many a mixed results from brand to brand and install to install. The Allworx 6X and 24 X systems have really taken the doubt out of VoIP phone systems and have come up with a sure fire can't miss system. The Allworx 24X and 6X offers an amazing value on feature rich platforms that offers scalability and most importantly reliability. Installing a VoIP phone system has caused many a headache to business owners but the Allworx has simplified their approach to an easy plug and play. The systems come in two flavors including analog phone plug and play and T1/PRI plug and play. The Allworx 6X comes ready to go for 6 analog phone lines. It's small compact control unit with modular connectivity for 6 FXO phone lines and 2 FXS analog station ports for analog devices such as a cordless phone, door phone or credit card reader. The system is expandable to 60 users and 12 lines by simply adding an expansion unit that would double the size of the system. The 24X is configured for T1 or PRI plug and play. Simply plug your T1/PRI circuit in the the 24X control unit and you are ready to start making phone calls. The 24X is perfect for growing companies up to 100 users. The 24 X also supports SIP Trunks, (3) Analog FXO and up to (5) FXS analog station ports. The system also supports DID direct inward dialing.. Both systems have an amazing feature set that you could expect to find on much larger and much more expensive VoIP phone systems. · Supports VoIP, traditional phone lines and T1/PRI wire circuits · Use analog and VoIP phones · PBX and/or Key system features · Built-in nine auto attendants · Internet access · Four (4) eight seat conference bridges · Advanced software features support For more information on Allworx VoIP business phone systems call Telcom & Data at 800-335-0229 or visit on line at http://www.telcom-data.com/allworx.aspx From the desk of Ricardo Trinidad

If your company has more then ten employees on the phone then tracking your phone calls could save you money, improve productivity and even increase sales. Call accounting software provides complete tracking of all phone calls in and out of your business. Tracking calls can help you get a handle in several ways.

Every month you get a phone bill from your service provider. You glance at the bill and pay it. Does that mean the bill was correct? No it just means that you have really no way of knowing it is correct. Call accounting software allows you to compare the total number of minutes you have on your phone bill and compare it with your software. The phone company makes mistakes and when they do you can believe it is going to be to the benefit of the phone company. Don't believe it check out http://www.corp.att.com/attsettle/ Having your own software can easily identify over billing. Your telephone systems SMDR output is much more accurate then the phone companies billing system.
If you have employees making more then just a few personal calls a day it could be costing you customers. Even when an employee is on the phone how can you tell if the call is business or personal? If you have abuse going on at your office then your customers could be suffering.
If your company is spending money on marketing then tracking calls can help show if those dollars are paying off. Tracking the total number of calls can help you see increases in customer calls.
Do you have sales people? Does their job include calling on customers? The easy way to know if your sales people are on the phone working is to track their phone calls. Without call accounting software you have no idea, Call Accounting Software can track all calls both in bound and out bound. You can share this information with your sales people to let them know how they are doing. Is sales is a numbers game ( and it is) then increasing the number of calls your sales people are doing will help you increase sales output. You can see total number of calls by sales person as well as total number of minutes on the phone. It's not uncommon for a telesales person to say they are busy and then look at total connect time and actually have proof. This can really drive home the message.
The number one selling call accounting software for the last 18 years straight has been Tapit Call Accounting Software by Trisys. Tapit is an easy to software that provides over 60 canned reports that are each customizable Reports can be generated on the fly or you can schedule any report to be automatically emailed to you. Imagine your sales manger being able to receive a call report on his sales team?

For more information on call accounting software or to try call accounting free for 30 days check out http://www.telcom-data.com/tapit-demo.aspx Or call 800-335-0229

From the desk of Ricardo Trinidad

Definity phone systems were the last PBX systems that were designed by Avaya in the late 1970s. Earlier, this system was designed specifically for commercial use in hotels and large business houses. But technological advancements and modification made it suitable even for smaller businesses, having the need for 50-250 connections. This reduced the expenditure incurred by these smaller companies on their communication facility due to the fact that it was a simple and uncomplicated phone system.

With globalization and the growth in the scope of business activities, needs of organizations, that were working on Definity phone systems, also started increasing. New technologies, like voice mail, audio conferencing, video conferencing, etc were developed, thereby casting a shadow of doubt on the adaptability of these new systems. However this phone system, developed by Avaya proved to be highly compatible and adaptable to the growing needs of an organization.

Audio conferencing has been one technology that has changed the way business houses communicate with their important members. Accessories like a soundstation have further enhanced this style of communication. Audio conferencing allows companies to have a simultaneous conversation with two or more individuals. This is especially useful due to the fact that operations of a company have spread across borders, thus increasing the need to integrate and efficiently run the business.

Avaya understood the importance of conferencing and designed products, like a SoundStation, that were easily compatible with the PBX systems. The conferencing products that were manufactured by Avaya could easily be attached to this system through normal analog phone switches. This eliminated the need to purchase additional equipments to attach audio conferencing equipment with the phone system.

The introduction of a soundstation in audio conferencing has enabled everyone in the conferencing room to hear the conversation, thus removing the constraint of wearing headsets. Not only can everyone hear the conversations, but also get involved in the conference while sitting at their places. These equipments can easily be attached to an analog phone line without any extra attachments, thus improving the quality of audio conferences in organizations that were working on an analog PBX phone system.

Thus we can see that a Definity phone system is easily conducive to audio conference, thereby assisting in enhancing the way organizations communicate with the outside world. Moreover, these systems also help an organization in minimizing their expenditure on communication by easily embracing new technology and removing the need to purchase new equipments every time a new technological advancement takes place.

Video conferencing systems were introduced because there was an urgent need by companies to cut down on their ever increasing traveling cost. Due to globalization, companies in one country had to maintain relations with clients, members and stake holders located in other countries. Thus there was a frequent need to travel to different locations.

The first response of companies to this need was the installation of business phone systems like KSU and KSU less systems with advanced features like voice mail systems. These improved connectivity, but were still not able to solve the basic problem of time and resource consuming meetings.

The solution came with the introduction of the revolutionary VoIP technology. Video conferencing systems working on this technology were able to transmit high quality audio and video over the internet, thus facilitating an efficient virtual meeting. This system, when integrated with advanced phone systems offering voice mail systems provided an excellent platform for organizations to leverage their strengths.

Recent advancement in conferencing systems has led to the development of desktop video conferencing, which is an effective tool used by small and medium scale organizations due to its affordability. All that is needed to avail of this facility is a computer, a camera and microphones. Through multipoint video conferencing, it is possible to involve any number of members in the conference, thus enhancing its effectiveness.

Desktop video conferencing has been made even simpler to use for personal use by service providers by making available free software on the internet. This software, once downloaded on a Personal Computer, facilitates a live video conference to any part of the globe. Thus it has been made easy for people to remain connected with their family members who live in different locations.

The latest advancement in the field of video conferencing systems is the introduction of video email technology. This is similar to voice mail systems in the sense that it allows video clippings to be sent to another computer system, where it gets stored for future use. Thus even if there is no one on the other side, it is still possible to convey a video message.

Thus we can see that desktop video conferencing has evolved a lot ever since its inception. This is due to the fact that companies have realized the importance of installing an effective conferencing solution to stay in constant touch with its clients, members and other important stakeholders of that organization.

At one time there were over one Million AT&T Merlin phone system installed in business around the country. The AT&T (also Lucent, now Avaya) Merlin telephone system was introduced in late 1983, branded American Bell Merlin. After the breakup of AT&T in 1984, it was rebranded AT&T Merlin. It was designed at the beginning of the 1980s prior to the Bell System Divestiture as a modern electronic business telephone system. The Merlin system was originally sold as the 206 system, Merlin 410, 820 and 10/30 30/70 phone systems.. Later, there was a further 10-line, 30-telephone configuration, with an expansion KSU allowing the system to accommodate up to 70 telephones available (1030 and 3070 respectively).

If you still have one of these ultra reliable systems and need help Telcom & Data Inc keeps a large inventory of refurbished parts for older AT&T Merlin phone systems .In fact Telcom & Data carries hundreds of different parts for the older Merlin phone systems. Telcom & Data also carries refurbished Merlin telephones including BIS 10 and HFAI telephones.

If you need access to older manuals and user guides you can check out www.avaya-maunals for admin guides and installation manuals. All manuals are free to down load. You can also reach Telcom & Data buy phone at 800-335-0229. Their knowledgeable staff can help you with any Merlin phone system problems you may have.

Efficient business phone systems are the lifeline of any organization. They provide the necessary communication between the company and its members, clients, stakeholders and all other groups that are essential to the company. Although the basic telephonic needs of an SME, like voice-mail, call forwarding, call divert, etc can be taken care by smaller systems, the need for a conferencing phone to facilitate conferencing calling is fulfilled efficiently only by a VoIP phone system.

An SME has to consider the fact that as it grows the need for better and improved communication techniques will also grow, therefore a VoIP conferencing phone becomes an essential component for the company. A conferencing facilitates communication between groups of individuals simultaneously, thereby disseminating information in an even and timely manner.

A VoIP conferencing phone uses the latest Voice over Internet Protocol technology, through which the voice is converted into digital signals and transmitted over the internet. This technology is particularly helpful for the small and medium segment due to the low cost involved. This point can be understood through a simple comparison between a PBX or a KSU system and VoIP business phone systems. In order to install a PBX or KSU, an organization needs to set up a separate department to handle all the complex equipments. Moreover the call rentals are also quite high for these systems. Installing a VoIP system requires minimum of fuss and the call rentals are much lower as compared to other systems. Another advantage of VoIP business phone systems is that they are completely flexible and can accommodate an increasing number of connections quite efficiently.

A conferencing phone can be attached to a PC and a web camera to facilitate video conferencing. This is particularly beneficial to a small and medium enterprise because they can save on the expensive traveling bills that are incurred due to frequent meetings held in different parts of the globe. A VoIP conferencing phone can facilitate an efficient video conference that can act as a close replica to a physical meeting which is held face to face. Recent advancements in the field of conferencing have brought forth quite a number of equipments and technologies that complement the existing conferencing technologies. Members can now attach a wireless headset for unconstrained mobility, use the Bluetooth technology for better compatibility of equipments, and many other such advancements have acted as a boon for small and medium enterprises.

All these and many other benefits have made conferencing phone, that use VoIP technology, the preferred choice for SMEs. They understand that in the long run, VoIP technology will assist them in running a successful and profitable business through the facilitation of services such as audio and video conferencing.

As the name suggests, multi-point video conferencing systems refers to simultaneous videoconferencing among three or more persons. This concept has gained popularity over the years since a group of people, instead of just two, can have a virtual meeting and discuss matters without meeting at a common place.

Working of multi-point video conferencing
Multi-point video conferencing systems work through a series of cameras, placed at each location of the conference. The images and audio are transmitted, from each location by the computer, to all the members involved. They can also exchange data with each other using this method. Thus multi-point video conferencing is the next step after telephone conferencing, in which a group of individuals could only talk and not view each other or exchange data.

Advantages of multi-point video conferencing
Multi-point video conferencing solutions are ideal for both, business as well as personal uses. Members of a family can meet virtually on video conferencing and have a sort of reunion. But due to slow speed of internet in homes and lack of technical knowledge, this system has yet not become popular for personal use.

However companies and business houses are taking full advantage of this facility. Today, meetings between employees and management who are situated in different locations are conducted easily and efficiently through the use of multi-point video conferencing. Companies are saving a lot on traveling expense and still getting the desired results. Moreover, they can also transfer data files to each other, adding to the effectiveness of this system.

Applications of Multi-point video conferencing
This conferencing system can be used by individuals to keep in touch with family members, who live far away.

Companies can use these video conferencing solutions to monitor the activities of their different branches, located at different places. They can conduct meetings and discussions at a very short notice as compared to meeting personally.

Educational institutes can effectively utilize multi-point video conferencing systems by enabling guest lecturers from other institutions to teach a number of classes at once. It can also facilitate interaction among students of different schools and colleges, located at different places.

One of the most important uses of this conferencing system can be made by doctors, who can consult a complicated case with other competent doctors who are in different cities or countries. This immediate consultation and response could save the lives of many.

Since this technology is still in its nascent stage, a lot of uses are still to be discovered. However noting the positive response it has got so soon after its inception, it can easily be said that this is something that could change our future.