Monthly Archives: January 2015

There are many emergencies that industrial and office buildings encounter including fire, medical, security, chemical spills, injuries and severe weather. The Occupational Health and Safety Administration (OSHA) requires employers to use an alarm system to alert employees of necessary emergency action (OSHA) 1910.165. Telcom & Data is pleased to introduce Cooper/Wheelock’s SP40S SafePath system, an OSHA approved emergency evacuation product. Cooper/Wheelock SafePath products are used by Department Of Homeland Defense, the US Military, and have been written as the standard in many building and fire codes in the United States. The SP40S is ideal for both small and large facilities. The SafePath System can be used for general phone paging, messaging, background music delivery as well as emergency voice evacuation. The system comes standard with an on-board digital voice messaging system with 8 standard messages, a hand-held microphone, and a power supply/battery charger. Because the system is OSHA 1910.165 compliant, it does not require reliability inspections every two months or the required spare parts inventory. When Ricardo Trinidad, President of Telcom & Data, was asked about the SP40S SafePath system, he said, “The last thing a business wants is to be unprepared for emergency situations or be held liable for failing to meet safety regulations. This SafePath system ensures businesses meet the highest safety standards.” For more information on the Cooper/Wheelock SP40S SafePath system, visit Telcom & Data’s website or call 1-800-335-0229.

Many companies use the stereotypical boring elevator music when customers are on hold. Businesses should be using on-hold audio that excites customers. Telcom & Data, a leader in business phone systems, is proud to introduce the Premier Technologies USB 1200 MP3 music on hold messaging system as an ideal solution. The device is perfect for small and medium sized companies that want a user-friendly system. The device uses MP3 files, removing the need to purchase physical media. Using MP3 files allows users to customize the on-hold audio. The system can promote new products and services or play upbeat music. The loading of new files is effortlessly done by “dragging and dropping” MP3 files from a computer to the USB flash drive. When the flash drive is plugged into the unit, the files automatically download. A built-in speaker allows the user to listen to the downloaded audio. The unit is protected from power outages by a constant power source and solid-state memory. The Premier 1200 will automatically re-boot the audio playback following a power outage. When Ricardo Trinidad, President of Telcom & Data, was asked about the 1200 music on hold system, he said, “I ask businesses this question: does your music on hold get your customers excited about your new products and services or bore them with songs from the 80s? This product will change the on-hold experience.” For more information about the Premier Technologies USB 1200 music on hold messaging system, visit Telcom & Data’s website or call 1-800-335-0229.

Offshore personnel work with highly combustible materials and confront many other hazardous conditions. According to the U.S. department of the Interior, there are more than 100 fires reported on rigs and platforms every year, making fire safety essential. Telcom & Data, a leader in emergency communication, is proud to introduce Cooper’s explosion-proof SM87BG manual fire alarm for offshore safety. The unit is ruggedly built, easy to install, and requires very little maintenance. The alarm is constructed with marine grade alloy or stainless steel and meets strict standards to handle the harshest offshore conditions. The alarm is UL listed for Class I, Div. 1, Groups C & D and Class I, Zone 1 safety standards. Moreover, the alarm is IP66 and IP67 rated, proving its protection against particles, water, and severe weather. The unit can operate in temperatures between –40°F and +158°F. “Since 1975, the oil and gas industry has turned to the MEDC brand for the most reliable and highly respected alarms and loudspeakers in the industry,” said Scott Hearn, president of Cooper Notification. “The Series SM87BG manual fire alarm, emergency shutdown breakglass and pushbutton units are no exception. They have been designed for the most arduous environmental conditions, featuring ease of installation and maintenance.” For more information about the SM87BG fire alarm, visit Telcom & Data's website or call 1-800-335-0229.

Whether communicating the morning announcements or an emergency, paging systems are critical for efficient communication and safe schools. Telcom & Data, a leader in school voice amplification and paging systems, is proud to introduce Bogen’s SI35A intercom system for academic settings. The unit supports up to 75 classrooms. The SI35A delivers fast and dependable intercommunication and tone signaling. The unit can distribute a variety of material from equipment such as microphones, stereos, or other background music sources. Users can select program material, as well as its distribution to selected rooms with the simple push of a button and by following color-coded guidelines. Teachers are able to converse hands-free with the control center operator over their individual classroom speaker. School emergencies such as severe wheather, fires, intruders, or injuries require immediate attention. The S135A features an emergency page capability for simultaneous announcements to all stations. Emergency paging can be made from a remote telephone or microphone. When Ricardo Trinidad, President of Telcom & Data, was asked about Bogen S135A, he said, “This system is really cost-effective for smaller schools. It’s simple to use and provides vital safety communication. It’s something every school needs.”

Asking customers to repeat information over and over is time consuming and may lead to inaccurate orders. Sales professionals, customer service associates, and executives need reliable communication to build strong customer relationships. Telcom & Data, a leader in business phone systems, is proud to introduce the Plantronics HW251N phone headset for business communications. The headset delivers superior audio quality and all-day comfort. Users will appreciate the many performance features on the Plantronics HW251 headset. The unit boasts wideband audio for a more natural sounding voice and a noise cancelling microphone ensures crystal clear sound. The headset has an over-the-head design and soft ear cushion for comfortable wear. A Quick Disconnect cord allows users to walk away from their phone without removing the headset. When Ricardo Trinidad, President of Telcom & Data, was asked about the HW251N he said, “Plantronics is one of the most trusted names in the industry. This one is perfect for customer-service workers and has already gained widespread popularity.” Industry approval of these headsets is demonstrated to by the millions of agents that use them around the world. For more information on the Plantronics HW251N phone headset or other Plantronics headsets, visit Telcom & Data’s or call 1-800-335-0229.

Telcom & Data, a leader in business phone systems, announced today a reduced price on an exceptional USB Phone Recorder. The recorder is ideal for keeping accurate records of important phone conversations such as conference calls, interviews, and sales calls. The phone recorder gives professionals peace of mind and business power. It ensures contractors deliver on price quotes and verbal agreements are kept. Moreover, the device guarantees important client information is never lost. It easily records calls right to a PC or laptop. Small and medium sized businesses and home office workers will especially love this product because of its ease of use and simple set-up. The device is perfect for attorneys, doctors, brokers, day traders, contractors, and salesmen. The USB recorder boasts many great features. The recorder is the size of a credit card in length and width and can be easily hidden. The recorder and accompanying software takes less than 10 minutes to install. Once connected, users can automatically or manually record outbound and inbound calls. The recorder also stores the name and number of inbound calls on your computer. No tapes or batteries are needed, making the recorder maintenance free. Recorded calls can be played back immediately in crystal clear digital sound or they can be saved to a network drive, PC, CD, or FTP site. Saved files are compressed to reduce hard drive space requirements and can easily be searched. As a further convenience, the sound files can be sent via e-mail. When Ricardo Trinidad, President of Telcom & Data, was asked about the benefits of the recorder, he said, “It’s small and incredibly simple to use. These recorders will allow users to provide excellent customer service, while protecting themselves from false claims.” For more information about the USB phone recorder, visit Telcom & Data’s website or call 1-800-335-0229.

Revolabs Flex Wireless Conference Phone

Telcom & Data, a leader in teleconferencing products, announced today the introduction of Revolab’s FLX wireless conference phone to its product line. The problem with every wireless or corded table top conference phone is that its microphones and speakers are fixed to the unit. The Revolabs FLX gives new flexibility to teleconferencing with respect to the placement of the speaker, microphone, and wireless dial pad. The microphones, speaker, and wireless remote dial pad can be placed where needed. The FLX (“FLEX”) wireless conference phone is ideal for small and medium-sized conference rooms requiring better sound coverage. Revolab’s FLX wireless conference phone has many unique features to maximize convenience and performance. The FLX supports both audio and video conferencing to reduce the amount of equipment needed, minimizing overhead costs. USB audio to a PC makes applications such as Skype, WebEx, Lync, and Sametime wireless and equipped for conference calls. Because the inconvenience of wire configuration is eliminated, the microphones and speaker can easily be placed throughout the room to optimize sound quality. With a transmission range of 65 feet, room arrangements are endless. The FLX has crystal clear audio and is resistant to feedback from wireless electronic devices like cell phones, iPads, and laptops. Security is ensured with a 128-bit encryption, which means no one will be able to listen in on the signal sent between the microphone and base station. For this reason, Boeing and Bank of Chicago trust Revolabs with their teleconferencing needs. Users can make private phone calls using a headset and mobile users can utilize Bluetooth communication. The FLX supports both VoIP and analog phone interfaces. The FLX has four microphone purchasing options to meet users’ unique needs. The first option includes two omni-directional microphones, an ideal solution for medium-sized conference rooms where two different areas of the room require a microphone pick-up. The second option includes one wearable and one omni-directional microphone, designed for conference room presentations with live audiences, such as churches and schools. The third option contains two directional microphones, ideal for audio or video conferences where participants are in a limited area. The fourth option consists of two wearable microphones which are intended for conference room presentations without live audiences. When Ricardo Trinidad, President of Telcom & Data, was asked about the advantages of FLX, he said, “Revolab’s FLX wireless conference phone is a perfect solution for users that don’t want to be constrained to the acoustic limits of traditional table top conference phones. We are very excited to bring this technology to our customers.” For more information about the FLX, visit Telcom & Data’s website or call 1-800-335-0229. ABOUT Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. The company is a leader in teleconferencing and unified communications. Telcom & Data maintains a network of over 1500 technicians with locations in Chicago, Milwaukee, and Miami. ABOUT Revolabs: Revolabs, Inc. is the premier provider of wireless audio solutions for unified communications, enterprise collaboration, and professional audio applications across a wide range of markets. Offering unmatched audio quality that allows users to “hear every word,” the company’s wireless conferencing and microphone systems are utilized across the globe for a variety of applications, from webcasts and video conferencing to podcasts and broadcasting.

VoIP business phone systems are one of the technologies helping organizations go green. VoIP technology enables teleworkers to reduce carbon emissions by working from home. With the replacement of old business phone systems comes the dilemma of what to do with old phone equipment. Like old PCs, older office phone systems are frequently thrown away and end up in landfills. Telcom & Data wants to help and now offers a free PBX recycling service. The program is completely free to all businesses and Telcom & Data will make certain that all phones and PBX parts will be recycled properly.
According to Telcom & Data s Ran Hatuka,  Once your old business phone system is no longer in use it is no longer an asset, but a liability. Recycling your old phone system has several benefits. One benefit of Telcom & Data s free recycling service is knowing that quality phone parts will be reused. When a company with an older business phone system is in need of a hard-to-find power supply, processor, or other phone part, they can find a replacement part instead of purchasing a new system they can t afford. Another benefit of Telcom & Data s recycling program is that old business phone systems can be turned into new goods through recycling.

In addition to business phone systems, Telcom & Data will also recycle other telecommunications equipment including video conferencing products, audio conferencing products, and more.

Does your company have any old phone equipment lying around and collecting dust? Call 800-335-0229 and ask for extension 841. Telcom & Data can provide complete shipping instructions and even labels.

About Telcom & Data: Since 1996, Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world and helping companies go green with telecommuting and conferencing products. Telcom & Data measurably improves business communications and maintains a network of over 1500 technicians with locations in Chicago, Milwaukee, and Miami.

CyberData's new VoIP Phone Paging, intercom, loud phone ringer and IP phone strobes are designed to enhance SMB through Enterprise level VoIP phone system installations. When migrating to VoIP phone systems many analog TDM devices such as phone paging systems, door intercoms, loud phone ringers, phone strobes and other analog devices no longer operate as part of the change over from TDM based phone systems to VoIP. Utilizing Cyberdata's IP technology as part of an overall VoIP phone system solution delivers cutting edge and cost-effective results, and is an essential element of any VoIP phone system installation. CyberData's SIP-enabled IP Paging Endpoints utilize digital communication technology in place of outdated analog technology. This increases reliability and allows a broader range of useful information to be transferred between devices. Ricardo Trinidad, President of Telcom & Data, was quoted as saying that "there is a real need for these types of two way IP communication devices and Cyberdata's product offerings certainly meet these needs." Mr. Trinidad went on to say that  there are several areas to the Cyberdata product line including, VoIP Paging Amplifiers, Zone Paging, IP connectivity to analog paging systems, IP addressable ceiling speakers, Loud IP Phone Ringers, Door Intercoms and IP Phone Strobes. Cyberdata solutions can be used for a number of verticals including healthcare, education, industrial and hospitality industries.  According to Bill Majerczak, sales manager for Cyberdata, says Cyberdata's success with their product lines lies in it's ease of set up and use. Every device can be plugged into a POE (power over Ethernet switch) for power and is easily programmed. Devices work with any premised base or hosted IP phone system. About Telcom & Data Telcom & Data is based in Milwaukee, WI with offices in Chicago and Miami FL. Founded by Ricardo Trinidad in 1996, Telcom & Data now provides communication solutions to over 13,000 business customers around the world. For more information about VoIP communications visit http://www.telcom-data.com.

January 9, 2012 Chicago IL.

Allworx a leading manufacturer of VoIP Phone Systems has named Telcom & Data one of it’s Platinum APEX dealers. The Allworx Apex program is offered to those select partners that have proven their dedication and support to Allworx and have demonstrated excellence within the Allworx partner community with their relentless commitment to drive IP based telecommunications systems in the 21st century. The Allworx Apex program stands for Authorized Partner of Excellence and offers many benefits to its members. It is uniquely tailored to the real needs of our rapidly evolving and highly sophisticated partners.

Allworx develops award-winning phone and network systems for small-to-medium sized businesses and sells these products through a network of Authorized Resellers. The product line includes the Allworx 6x, 48x systems and Allworx 9224 phone and Tx 92/24 Expander, 9212, 9212L, 9202, 9204G and 9204 IP phones along with a series of software options. By combining the advanced features of today's VoIP systems with the key system features SMBs have grown to rely on, Allworx systems are ideal replacements for the millions of aging (TDM)
PBX and key phone systems in use today.

Founded in 1996, Telcom & Data Inc. helps companies boost their bottom line through telecommunications technology. Telcom & Data Inc. asks the questions that target your toughest business challenges. We provide complete telecommunications analysis based on your company’s vision, needs, growth, and budget. Our customized solutions will measurably improve your business.

Every product and service we offer has been tried and tested for reliability, ease of use, integration, and manufacturer’s support. Telcom & Data Inc. clients receive personalized attention from knowledgeable sales and technical staff. All products carry a 60-day money back guarantee.

Telcom & Data’s network of over 1600 technicians provide global service to keep our customers going without missing a beat. If a problem does arise, the service department answers our phones live. For more information on Allworx VoIP Phone Systems or Telcom & Data please call 800-335-0229 or visit www.telcom-data.com

From the desk of Ricardo Trinidad