Phone system maintenance is crucial to any business that depends on its phones.
Telecommunications drives the economy of most companies from sales to customer service to phone orders. Whether your company is a bricks and mortar company or web based, a solid reliable phone system is the vehicle for communications.
When you think about how important your communications system is to your business, it is easy to see how valuable a Service Agreement for your phone system really is.
A phone system maintenance service agreement is always at work both at your site and behind the senses, so you can concentrate on running your business, benefits include:
· Maximize communications uptime
· Proactive trouble notification
· Errors resolved transparently
· Reduce time to repair
· Peace of mind knowing your system has 24/7 monitoring
· Fixed budget and long term savings
· Free basic phone technical support included
· Complex and customized support available at preferred prices
· Remotely access customers' PBX to perform diagnostics, browse activity logs, and initiate corrective actions to restore optimum operation.
· Preferred customer status
SERVICE CALLS When a field technician has to be dispatched to your location, monitoring data helps them solve problems faster and more effectively. And thanks to intelligence already gathered, if an outside service provider disruption occurs an immediate vendor repair ticket is logged for response or dispatch.
Building Relationship . In the event of a flood, fire, or other unforeseeable disaster, a maintenance service company will maintain vital information on the current system configuration. So you get support from a technician who knows you, your system and your business. Up-to-date paper documentation are maintained and we coordinate contact with service repair to complete repair or restoration.
COST Savings Time, labor and material are included in a service maintenance agreement, which provides significant savings with a manageable budget. Unlimited service calls, without a Service Agreement all visits are billable. Services provided outside of the Service Agreement will be billed at a reduced rate.
To learn more about telephone system maintenance and how your company can benefit please click here.
http://www.telcom-data.com/phone-maintenance.aspx or call 800-335-0229