Many free phone system quote sites are nothing more than sites that peddle your contact information to the highest bidder making you the target for lots of phone calls and emails. How do I know? Because I subscribed to their service as a seller of phone systems I can tell what you are up against. My company would pay a monthly subscription for leads that the phone system quote sites would generate. The biz site would email us a list of companies that signed and requested a quote on a new phone system. When we would call the customer (you) they would always respond something like this. “ This is the 10th call I am getting today about the phone system.” The customer would be inundated with phone calls and would be very short. Of course who wants to get all those sales calls from dozens of guys who want to sell you something? Don’t get me wrong, we want to help any customer who needs a new phone system just not that way.
When a customer requests a quote on our http://www.telcom-data.com/phone-quote.aspx site that information is never sold. We will instead contact you once for a consultation over the phone. We may have to send someone out to walk through you business to get a better idea of what you our customer is looking for or we may just quote you via email.
Telcom & Data will ask you some questions so we can better understand your needs. The thing we want to make sure of is that the phone system actually helps improve your business. After all what is the sense of buying a new phone system unless there is value for your investment? That value should come in one or more of the following ways.
1. Improved customer service. A new phone system should help you to connect to customers more effectively with faster response times. This can be done a number of ways including DID numbers for departments, CRM integration with the Caller ID info, Recording of Calls for training purposes.
2. Increasing Sales. A phone system can help you increase sales a couple of ways. It should be able to track and report on the number of phone calls you are making and receiving. If you have a sales team tracking their phone efforts can help you increase business by confirming the number of calls your sales people are making. Giving your sales team daily reports can help them improve call goals. Inbound call information can help identify your marketing efforts and which ones are working. Special numbers can be set up and tracked for A/B comparisons.
3. Employee retention and Green Technology. Offering employees a work from home benefit is huge in keeping employees longer and happier. New phone systems can be set up with IP phones that work from and high speed internet access. The phone can be made to work the same way at the office. This would allow them to be able to perform from home the same tasks as from the office. This can help reduce the amount of space you have to lease and give your employee less of a commute and more family time. It has been proven that work from home folks actually work longer and harder with less interruptions then their at the office counter parts.
4. Reducing costs. Taking advantage of new IP technology can help reduce phone costs by 30-40 %. New SIP trunking technology offers users better rates and have lower costs per line.
For more information on implementing a new phone system call 800-335-0229 . From the desk of Ricardo Trinidad