Message on Hold and Music on Hold for Phone Systems

Music on hold or message on hold systems have come along way since first introduced with radio then cassette technology. Of course they all still do the same thing which is to keep a customer on hold longer and happier. As everyone should know being put on hold seems to make time pass excruciatingly slow where every dead silent minute seems like an eternity. When you have a customer on hold its an opportunity not unlike a stadium urinal when you have a captive audience. Delivering your companies message to your customer should be an opportunity to shine by delivering fresh content. Offering the latest information can help keep your customers informed with new trends, products and services. New message on hold technology makes this easier than ever. Premier Technologies introduced two new models that allow for easy up load of fresh content. The USB 1200 uses a thumb drive to upload content from your PC. Custom on hold messages in WAV or MP3 format can be sent to your PC and then copied on to the thumb drive. The unit has no moving parts unlike a CD based message on hold player. Other features include a solid aluminum case. A constant power source and solid-state memory will automatically re-boot the audio playback after a power outage. A compact design and wall-mount flanges ensure a simple installation. The line matching message on hold jack connects to your phone systems MOH jack. A built in speaker allows you to listen to your content and check for volume. The second message on hold unit is the Hybrid 7600 is a solid-state Music On Hold player that can receive a new audio upload via Ethernet connection or USB flash drive. This rack mount On Hold player is ideal for applications that require audio distribution over an IP network to multiple locations. New audio files can be pushed through to a network of locations. This can be especially helpful with monthly or weekly marketing campaigns. For more information on Music on Hold or Message on Hold players please call 800-335-0229. From the desk of Ricardo Trinidad