Telcom & Data has recently announced that it will provide remote support services for all
Avaya and Lucent manufactured phone systems including Definity, Merlin Legend, Merlin Magix, IP Office, Partner ACS, Merlin, Spirit and other systems.
Remote support services can be purchased in as little as ½ hour time increments starting at only $ 55.00 per half hour on most systems except Definity and IP Office which start at $ 70.00 per ½ hour.
Providing affordable remote maintenance services has been difficult to find. Avaya charges a 4 hour minimum of $ 600.00 per hour which makes support unaffordable.
Telcom & Data covers extension programming, lines and trunks, cover groups, voice mail, night service and other programming.
Telcom & Data also offers remote trouble shooting and diagnostics. If Telcom & Data can not resolve a customers issue remotely, Telcom & Data offers nationwide service capabilities for on site support.
For more information or help please call 800-335-0229. All services are guaranteed.