Telcom Data Inc Provides Telephone System Maintenance on all Avaya and Lucent Manufactured telephone systems. If you own an Avaya or Lucent manufactured telephone system, including Definity, Merlin legend, Merlin Magix, IP Office, Partner ACS or Merlin , Telcom & Data can provide you with a complete telephone maintenance plan that covers your business completely on all parts and labor.
We offer service agreements that will provide businesses with the highest level of customer satisfaction, quick response time at up to a 30% savings.
* Telcom & Data a provider AVAYA and Lucent telephone system products will save you up to 30% on your current service contract.
* Your service agreement covers you fully on all parts and labor.
* 96% percent of all problems can be fixed remotely through our TelAgent system.
* Telcom & Data’s staff of Lucent/Avaya trained technicians are on call 24 hours a day.
* Telcom & Data stocks the complete line of Merlin Legend telephones, circuit packs, processors, and voice mail.
* Free telephone programming support.
* 800# repair hotline is manned 24 hours a day 7 days a week 365 days a year for your added security.
* Your Telcom & Data service agreement will provide you with remote maintenance and emergency on site response.
* Your Telcom & Data Agreement provides you with 2 hour major alarm response time and 8 hour minor alarm response time. Our technicians can program and diagnose problems remotely.
*Your Telcom & Data Agreement includes an annual on site technician visit at no charge.
The bottom line is reduced administration and unsurpassed commitment to your communication needs and a greater level of service that can't be matched. To find out how your company can save and receive the personalized attention, fax a copy of your most recent maintenance bill to 312-432-1168 or call us at 800-335-0229.