We received several calls from customers this past week looking for support on their Merlin phone system stating they had received letters from Avaya announcing the end of support for their Merlin phone systems. We decided to check on the Avaya web site for End of Support and found that they had in fact ended support. Since the Mid 80s there have been millions of Merlin phone system installed including Merlin 410, 820, 10/30, Merlin II, Merlin legend, and Merlin Magix systems. There are still thousands of system deployed providing companies with reliable service. Since 1996 Telcom & Data has been providing service and maintenance support on older phone system and carry a large inventory of refurbished Merlin phone system components and phones. We also still have original and PDF versions of all of the Merlin programming manuals.
Telephone Maintenance Support provides a company with budgeted phone costs. In case of a system failure parts and labored are covered protecting a company from large unforeseen expenses. Maintenance agreements also include service level agreements so in the event of a system failure your business wont be down longer then required to change out a part often times in two hours or less.
If your company had maintenance and would like to have a plan that fully protects your phone system call Telcom & Data at 800-335-0229 or fax a copy of your last maintenance bill to 414-744-5804 or visit us at http://www.telcom-data.com/phone-maintenance.aspx.
About Telcom & Data: Founded in 1996, Telcom & Data Inc. helps companies boost their bottom line through telecommunications technology. Thousands of businesses worldwide have benefited from our services, and we can provide a tailor-made solution for businesses. Telcom & Data Inc. asks the questions that target your toughest business challenges. We provide complete telecommunications analysis based on your company’s vision, needs, growth, and budget. Our customized solutions will measurably improve your business.