The TMS-12A Automatic Call Sequencer will answer up to 12 in-bound lines promptly with a clear, digitally-recorded voice announcement informing the caller that their call will be taken by the first available representative. The call is then placed on hold. In addition, two TMS-12A's can be cascaded to support up to 24 lines.
Optional music and/or promotional announcements will keep the caller assured that their phone connection is intact and will be answered soon. A pacifier message can also be recorded to confirm that the call will be answered.
Call statistics as well as the line number of the oldest holding call will be displayed on the LED. In addition, an optional ring generator, SQRG-12, may be added to provide complete sequencer automation.