Allworx

  • Allworx Phone System Security Updates

    Allworx, a Windstream company, has announced new security practices in response to recent Hacking Issues. 

    Suggested Security Best Practices

    Overview

    One of the primary advantages of the Allworx family of products is its flexibility in configuration and settings in a way that is easy to understand. Security is an important consideration, and we are constantly striving to improve our systems to protect our customers.

    We are investigating reported instances and have seen fraudulent SIP registration attacks that search public IP addresses and gain access to either an Allworx server or, most recently, to remote Allworx handsets not installed behind a firewall. We have also received reports of recent toll fraud incidents in which fraudulent attacks take over the SIP registration of an Allworx handset attached to a public network. This document summarizes the security best practices to prevent security compromises.

    What You Should Do

     It is imperative to use the proper security settings so that hostile, unauthorized attempts to access the system do not result in situations where either remote access or the spoofing of handsets can occur. Most often, the result is unauthorized calling and toll fraud. Compromises usually start with port scans to determine if a host is a candidate for unauthorized access. Disabling the use of ports often discourages a fraudulent attack, and the attacker will move on to another IP.
    • Update Allworx server to the most recent patch level of  7.6 . These patches change each Allworx phone SIP registration passwords during the phone reboot.
    • Install the server behind a firewall or connect it to the public internet using the WAN port. DO NOT connect the Allworx LAN port directly onto the public internet.
    • Disable Allworx WAN services (ports) not in use.
    • Change voicemail ports (SMTP and IMAP) to non-standard port numbers.
    • Change all server admin, phone admin, and user passwords from the default values.
    • Use strong passwords for server and phone administration pages. DO NOT use simple passwords such as “1234″ or “Allworx”.
    • Verify that there is no exposure of the Admin Page (Port 8080) to the Public network. DO NOT port forward directly to the LAN port of an Allworx server from the customer’s router. For remote maintenance, use the Allworx VPN. Navigate to Home > Network > VPN > modify to configure the VPN settings.
    For more information about Allworx please contact Telcom & Data at 800-335-0229
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  • Allworx IP Phone System Wins Best of Show at ITEXPO

    Allworx,  announced that their Allworx IP Phone System application Interact was selected as the winner of the Best of Show Award for Best SMB Solution at TMC's ITEXPO, held Jan. 28-31, at the Miami Beach Convention Center. Winners of the prestigious Best of Show Award program are reserved for products or services that demonstrate creativity and technological innovation.

    Allworx Interact(TM) applications bring effortless communication to the desktop, offering intuitive productivity and efficiency improvements for their users. Interact is designed to leverage the simplicity of the PC-based user interface with the power of the Allworx handset, resulting in real-time tangible benefits to Allworx customers.

    Allworx Interact Pro adds control over Allworx IP phones to the application in a series of dockable windows, enabling users to view current and parked calls, contacts, call history, and to control presence management. The ability to view the presence and handset status of other Allworx users prior to placing calls makes connecting with co-workers much easier for those using Allworx systems. Allworx directory entries and user contact lists are quickly located through its search capability, providing rapid, error-free dialing. Microsoft Outlook contacts are also incorporated into the Interact Pro database, or into a combined favorites list, allowing easy search and one-click connections.

    "At Allworx, our core values of innovation, value, reliability, customer focus and quality drive us to give enormous attention to producing advanced solutions for small and medium-sized businesses," said Chris Hasenauer, vice president and general manager of Allworx. "Allworx Interact leverages our momentum with our SMB focus, making the features popularized in our mobile application, Allworx Reach, available to employees who require advanced desktop applications. We are honored to be recognized by TMC for innovation focusing on the SMB market."

    "The products and solutions nominated for the ITEXPO Best in Show Awards continue to demonstrate raw innovation, and it's truly exciting to see what new technological developments our exhibitors have for us each year," said Rich Tehrani, TMC CEO and conference chairman. "We are pleased to honor Allworx for their efforts and creativity in developing advanced, powerful solutions for the business technology marketplace."

    ITEXPO Las Vegas will take place Aug. 11-14 at the Rio, Las Vegas. ITEXPO Las Vegas will deliver programming that focuses on the latest technologies, regulations, essential issues and trends within the communications industry, including wireless and mobility, unified communication and collaboration solutions, VoIP solutions, cloud computing, customer experience and interaction, and much more. For the latest ITEXPO news, updates and information, follow on Twitter at @ITEXPO.

    About Allworx:

    Headquartered in Rochester, N.Y., Allworx is an award-winning provider of communications solutions for all but the largest size business. Allworx delivers VoIP (Voice over IP) unified communications systems to a wide range of industries, including not-for-profit and government locations, through a network of authorized dealers. Allworx is a wholly owned subsidiary of Windstream. For more information, please visitwww.allworx.com .

    About Windstream:

    Windstream WIN -0.38% , a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. For more information, visitwww.windstream.com .

  • Telcom & Data Announces System Software 7.4 Upgrade for Allworx Business Phone Systems

    Telcom & Data, a leading provider of Allworx telecommunications solutions, is proud to announce Allworx's new System Software 7.4 upgrade. The software upgrade delivers on Allworx's commitment to providing the most user-friendly business phone systems to their customers. Allworx, one of the fastest-growing telecommunications companies in the world, is focused on providing VoIP business phone systems that are profitable, efficient, and easy to use. The features included in the System Software 7.4 upgrade makes communication in the office easier than ever before.

    Allworx System Software Upgrade 7.4 System Software Upgrade 7.4 includes many new features for Allworx business phone systems.

    The Allworx System Software 7.4 upgrade is an exciting advancement in the telecommunications industry with innovative features for Allworx office phone systems that are sure to please customers. For instance, enhanced disaster recovery features have been added. If a user’s primary server becomes unavailable, Allworx phones can now automatically connect to up to four backup servers. The Allworx System Software 7.4 upgrade also gives users the capability to import customized on-hold music without using expensive external equipment. The improved call transfer process is another key highlight. Users can simply press one pre-programmed extension button to transfer a call, reducing caller wait time. Additionally, the software allows every handset to be configured to light the phone’s visual indicator when the phone is in use. This feature prevents co-workers from disturbing employees during important business calls.

    Telcom & Data is excited to offer Allworx business phone systems, complete with cutting edge software. Ricardo Trinidad, president of Telcom & Data, said “Allworx systems are great because they are so user-friendly, allowing companies to concentrate on what's really important to them, their business and their customers. That's why we use an Allworx system in our office.”

    Telcom & Data is one of Allworx's leading Platinum APEX ("Authorized Partner of Excellence") dealers. The Allworx APEX program is offered to those select partners that have proven their dedication and support to Allworx and their commitment to driving IP-based telecommunications systems forward.

    ABOUT Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. Telcom & Data maintains a network of over 1500 technicians with locations in Chicago, Milwaukee and Miami.

    ABOUT Allworx: Founded in 1997, Allworx is dedicated to delivering cost-effective solutions for businesses, large or small, that are remarkably easy to use. Allworx is one of the fastest growing telecommunications companies in the world, with more than 3,000 employees and 15,000 customers.

  • Allworx Introduces New 9202E Economical IP Phone

    The Allworx 9202E IP Phone—the newest phone in the company's extensive IP phone product line—complements the existing phone family and provides an economical solution to users of the Allworx IP communications system. While its sleek, minimalistic design saves space in environments where desk space is at a premium, the 9202E still provides high-level functionality—without the associated high price point that is typical of other phones of its kind.

    "The Allworx 9202E IP Phone sets a new price and performance benchmark, delivering more features and capabilities in a system that is very cost effective for the customer.

     

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    The Allworx 9202E IP Phone sets a new price and performance benchmark, delivering more features and capabilities in a system that is very cost effective for the customer," said Chris Hasenauer, vice president and general manager of Allworx, a subsidiary of Windstream. "We designed this system with our small-to medium-sized customers in mind, as it achieves the perfect balance between functionality, size, and price."

    The Allworx 9202E IP Phone features:

    • A compact design that fits neatly on a desk
    • Two Call Appearance buttons
    • An easy-to-read 128 x 36 display
    • Power over Ethernet (PoE)
    • 10/100 Switch
    • Full-duplex speakerphone
    • Wall mountable
    • Plug-and-play headset connectivity

    For information on Allworx  IP Business Phone System contact Telcom & Data or call 800-335-0229.

  • Needing a Deal On a New IP Phone System?

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    Allworx, the leading manufacturer of IP Phone Systems for business, has just announced the introduction of the Allworx 6x12 system.The Allworx 6x12 delivers powerful all-in-one communications with feature-rich capabilities — all in one integrated, low-cost package. It is ideal for the very small business under 12 phones that demands big system features.

    The Allworx 6x12 allows users to choose how customers reach them, using definable call routes, find-me follow-me, and seven unique settings that can be selected with the press of a button, either on your Allworx phone, iPhone or Android smartphone. Whether you are in your office or on the go, a single number is all they need. Customer messages appear on your Allworx phone, in your email inbox, on your smart phone, or by text notification.

    The 6X12 can be a stand alone system our part of a group of systems networked to work like one location. Other features include Unified Messaging, Call Routing, Presence Management, Call Assistant and TAPI interface to most CRM systems.

    Allworx develops award-winning phone and network systems for small-to-medium sized businesses and sells these products through a network of Authorized Resellers. The product line includes the Allworx 6x, 48x systems and Allworx 9224 phone and Tx 92/24 Expander, 9212, 9212L, 9202, 9204G and 9204 IP phones along with a series of software options. By combining the advanced features of today's VoIP systems with the key system features SMBs have grown to rely on, Allworx systems are ideal replacements for the millions of aging (TDM) PBX and key phone systems in use today.

    For a demo on the new Allworx 6x12 call 800-335-0229 or visit http://www.telcom-data.com/allworx.aspx

  • Allworx Announces New Andriod Mobile Application

    The new Android application is now available for Allworx 48X and 6X phone system users. The new application had been previously available for Iphone users. The Mobile application allows users to connect to and view, listen, to or send voicemail messages. The new app also allows users to change presence settings as well as view scheduled conference calls. Did I mention it is really inexpensive. How inexpensive? I don't want to get into trouble so call Telcom & Data at 800-335-0229 and find out.

  • Why Allworx IP Phone System pricing is Affordable

    Allworx the manufacturer of VoIP phone Systems  has been a favorite of many businesses looking for affordable business phone system solution. especially non-profits. Allworx users recognize the costs over the life term are much lower compared to other systems. Annual maintenance costs on Allworx servers.  Included in over all Allworx support is complete hardware and software support which includes Allworx software updates. When considering a new phone system looking at over systems costs is important.  Telcom & Data has been selling Allworx IP Phone Systems since 2004. Allworx offers several systems for small to medium size companies with one or multi locations.

    Allworx pairs big-system features with affordability to deliver real VoIP capability to small firms and medium-sized businesses. Allworx phone systems, including IP phones, Call Assistant and power supplies make state-of-the-art VoIP communications affordable and accessible by leveling the playing field with large-corporation features, easy installation and increased business productivity right out of the box.

    Telcom and Data has been one of the premier Allworx distributors since 2003. We offer both hosted and premise-based Allworx solutions. Get a free phone system quote here , shop our Allworx products on this page, or call us at 800-335-0229 and we can explain the advantages of Allworx today!

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