Avaya support

  • Telcom & Data Introduces On-Sight and Remote Support for Avaya Phone System Customers

    Telcom & Data, a leader in business phone systems, is pleased to offer Avaya phone system support. The company provides affordable on-site and remote services for all Avaya phone systems including Merlin, Merlin Legend, Merlin Magix, Partner ACS, IP Office, and Definity. Telcom & Data’s network of over 1600 certified technicians ensure customers receive fast and professional service.

    Remote service support is an easy way for businesses get immediate phone system assistance. Telcom & Data can trouble shoot and diagnose phone system issues from a distant location. After diagnosis, the technician can either enter the phone system remotely or walk the customer through the steps necessary for repair. If a business requires on-site support, Telcom & Data’s extensive technician network ranges nationwide to ensure prompt service. Services include both repairs and upgrades including phone line additions, software installations, and voice mail advancements.

    When Ricardo Trinidad, President of Telcom & Data, was asked about the company’s Avaya phone system support service, he said, “We strive not only to deliver the best phone systems in the industry, but also deliver the best support and maintenance. That is our goal; to be a single source provider of telecom solutions. Our Avaya support technicians are top-notch and customers are protected by our satisfaction guarantee.”

    For more information about Telcom & Data’s Avaya support services, visit Telcom & Data’s website or call 1-800-335-0229.

    Avaya phone systems, phone maintenance, telephone system support, Partner ACS, Definity, PBX,  Merlin Legend, Merlin Magix, IP Office, phone repair, technician,

  • If Your Avaya Phone System Is No Longer Supported, Telcom & Data Can Provide Phone System Maintenance

    Has your company received an "end of life," "end of service," "end of support," "manufacturer discontinue," or similar notification from Avaya? These designations are known as Avaya's "End of Support." Avaya will no longer service a system for companies who have received such a notification. Companies who have not yet received an "End of Support" notification from Avaya will soon.

    Companies of all sizes need a dependable phone system and maintenance plan. Phone system maintenance is crucial for the pro-

    Telcom & Data Signature Service Maintenance and Support Telcom & Data Signature Service Maintenance and Support

    ductivity and profitability of every business. When a phone system fails, a company appears unprofessional and incompetent. A company shouldn't risk missing their next customer’s call, and needs to protect themselves from costly system failures and outages by having a phone system maintenance plan.

    Telcom & Data's Signature Service Maintenance & Support is a great alternative to Avaya support. New Signature Service Maintenance &

    Support customers typically see a 30% savings from their previous maintenance plan. Additionally, customers receive peace of mind, knowing that their system is covered, maintained, and costly repairs are prevented. A phone system maintenance service agreement ensures consistent performance, so companies can concentrate on running their business and taking care of their customers. Telcom & Data also provides a free spare parts kit to large systems, free help desk support, and so much more. See complete details here.

    When asked about his satisfaction and savings with Telcom & Data's Signature Service Maintenance and Support, John Blake, Environmental Services Manager of Rogers Memorial Hospital and long-time Telcom & Data customer, said, “Telcom & Data has

    been providing 24 hour mission critical services for over 13 years. They were able to reduce our annual phone maintenance costs by $13,000.00 a year.”

    Telcom & Data provides Avaya support to the following phone systems: Definity, Merlin Legend, Merlin Magix, Spirit, Audix, and Intuity. Signature Service Maintenance and Support customers also receive 10% off the purchase of a new phone system.

    Get a free business phone maintenance quote now and start saving today!

    ABOUT Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. Telcom & Data maintains a network of over 1500 technicians with locations in Chicago, Milwaukee and Miami.

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