phone programming

  • Avaya IP Office Phone System Support Help

    Did your company buy an IP Office phone system and now you are in charge of programming changes?  We can help. Telcom & Data, an Authorized Avaya business Partner, provides complete support on IP Office and VoiceMail Pro. From simple password changes to complete system upgrades Telcom & Data has the technical expertise.. Why work with Telcom & Data?   Telcom & Data has been around since 1996 and and have helped thousands of customers. Personalized service with helpful techs are the keys to providing service customers love. Other services include systems moves, PRI and SIP trunking, remote worker set up, audio and video conferencing, networking and more. The Avaya IP Office latest release is R9. If you are operating on an older version of IP Office consider upgrading and get more out of your investment. The new version 9 offers many new features including Android and iPhone apps for virtual workers.

    Telcom & Data maintains a network of over 1600 technicians nationwide and no matter where your business is situated on site support is always available. Remote support is very affordable and quick changes are easily handled.

    Phone System  maintenance and service agreements are available to protect your business against expensive system repairs and outages.

    For support call 800-335-0229 or visit 

    IP Office Support Avaya IP Office Phone System Support
  • Avaya Announces End Of Support of all Merlin Phone Systems

    We received several calls from customers this past week looking for support on their Merlin phone system stating they had received letters from Avaya announcing the end of support for their Merlin phone systems. We decided to check on the Avaya web site for End of Support and found that they had in fact ended support.   Since the Mid 80s there have been millions of Merlin phone system installed including Merlin 410, 820, 10/30, Merlin II, Merlin legend, and Merlin Magix systems.  There are still thousands of system deployed providing companies with reliable service.  Since 1996  Telcom & Data has been providing service and maintenance support on older phone system and carry a large inventory of refurbished Merlin phone system components and phones. We also still have original and PDF versions of all of the Merlin programming manuals.

    Telephone Maintenance Support provides a company with budgeted phone costs. In case of a system failure parts and labored are covered protecting a company from large unforeseen expenses.  Maintenance agreements also include service level agreements so in the event of a system failure your business wont be down longer then required to change out a part often times in two hours or less.

    If your company had maintenance and would like to have a plan that fully protects your phone system call Telcom & Data at 800-335-0229 or fax a copy of your last maintenance bill to 414-744-5804 or visit us at




    About Telcom & Data: Founded in 1996, Telcom & Data Inc. helps companies boost their bottom line through telecommunications technology. Thousands of businesses worldwide have benefited from our services, and we can provide a tailor-made solution for businesses.  Telcom & Data Inc. asks the questions that target your toughest business challenges. We provide complete telecommunications analysis based on your company’s vision, needs, growth, and budget. Our customized solutions will measurably improve your business.





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