If you have purchased an AT&T, Lucent or Avaya manufactured phone system or voice mail system you might have also had a maintenance agreement. The maintenance agreement could have been from AT&T, Lucent Expanets or now Avaya. Avaya purchased Expanets in 2003. Chances are if your phone system is passed it’s prime Avaya may have discontinued or limited the scope of Maintenance Services for your phone system. Once Avaya has declared "end of life," "end of service," "end of support," "manufacture discontinue" or similar designation ("End of Support") you were pretty much out of luck in getting your system serviced by Avaya. However you can still receive expert support from Telcom & Data. Telcom & Data offers maintenance services for most AVAYA end of support products. Systems that we still support and maintain include: Definity PBX All Versions Merlin Legend Merlin Magix Merlin 410, 820, 10/30 30/70 Spirit 308/616 and 12/24 System 25 and 75. Merlin Mail Merlin Messaging Audix Intuity Audix If your company still has one of these systems and you require a service maintenance agreement or a certified technician call Telcom & Data at 800-335-0229. Service calls start at only $ 145.00 per hour with only two hour minimum. To receive a fast maintenance quote click here. http://www.telcom-data.com/phone-maintenance.aspx
Avaya Phone System Maintenance Support and Service
This entry was posted on January 30, 2015.