Monthly Archives: March 2014

  • Avaya Loses Battle Over 3rd Party Maintenance Support

    After 8 years of battling and a 6 month court hearing ,  a U.S. District Court in Camden, New Jersey jury has found that telecom manufacturer Avaya violated federal antitrust laws.  What that means to Avaya customers worldwide that use Avaya support services is that they do not have to purchase post support maintenance services from the manufacturer and can purchase telephone maintenance services from a third party.  Avaya manufacturers telecommunications equipment including IP Office, Communications Manager,  Audix Voice Mail ,  as well as Northern Telecom BCM and CS1000 PBX Phone systems.

    All of this is great news for Avaya customers that want to shop for more competitive maintenance service providers. Phone system maintenance is crucial to any business that depends on its phones. Telecommunications drives the economy of most companies from sales to customer service to phone orders. Whether your company is a bricks and mortar company or web based, a solid reliable phone system is the vehicle for communications.

    Chances are if your phone system is passed it’s prime Avaya may have discontinued or limited the scope of Maintenance Services for your phone system. Once Avaya has declared "end of life," "end of service," "end of support," "manufacture discontinue" or similar designation ("End of Support") you were pretty much out of luck in getting your system serviced by Avaya. However you can still receive expert support from Telcom & Data. Telcom & Data offers maintenance services for most AVAYA end of support products.

    Telcom & Data offers complete phone system maintenance, upgrades, and repairs in the U.S., Canada, and Puerto Rico. Telcom & Data provides Signature Service Maintenance and Support covers all parts and labor on all Avaya. Nortel, and Lucent branded telephone systems . For more information call 800-335-0229

  • Telcom & Data Introduces new Audio Web Conferencing from Sonexis

    Telcom & Data announces the new Audio and Web Conferencing system from Sonexis. ConferenceManager2 is an on-premise audio and web conferencing solution for medium to large enterprise customers. This new ConferenceManager 2 is the latest offering from Sonexis conferencing and features a smaller, lighter footprint, more powerful system software and is fully backwards compatible. The new conference bridge comes with the latest  software version 11.0, the ConferenceManager2 offers an upgraded and refreshed web conferencing interface, an advanced operator console. The conference bridge can be configured as hybrid solution with both analog and IP telephone integration audio support, and comes with a new Microsoft Outlook add-on and flexible APIs for customization. Designed to work within any existing voice or data network, ConferenceManager2 scales from as little as 12 up to as many as 1,000-ports/seats, with redundant hot swappable power and RAID 1 hard drives.

    The ConferenceManager2 is designed to provide the highest quality audio collaboration and is designed to integrate tightly with industry-leading Unified Communication solutions. The ConferenceManager2 and accompanying collaboration software enable greater productivity for mobile knowledge workers while simplifying meetings and driving decision making.

    Sonexis Audio and Web Conferencing

    Unique Conferencing Solutions:

    "The new ConferenceManager2 design is a true progression of our unique conferencing product line," explained Dan Watkins, Executive Vice President with Sonexis. "We’re monitoring the needs and wants of the customer and this smaller, faster, more powerful way of operating will provide ongoing return on investment to enterprises of all sizes."

    Telcom & Data Offers Conference Equipment Leasing to make owning your own conference bridge even more affordable. To get a quote on a new conference bridge, please visit us here.

     

    About Telcom & Data:

    Founded in 1996, Telcom & Data, Inc. helps organizations improve business through Audio and Web Conferencing. We carry conferencing products from leading manufacturers including SonexisPolycom, Clear One, Konftel, Revolabs, and more.  Thousands of businesses worldwide have benefited from our conferencing solutions and we can provide a tailor-made solution for you, too

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