Monthly Archives: January 2015

In this world of globalization, many times we have to travel to distant places to meet our clients, business associates or employees. Our busy schedule sometimes does not allow us to go to far places to communicate with our clients, in such a situation video conferencing solutions are a huge benefit. Video conference allows you to conduct live meetings with your business associates, clients. As video conferencing allows us to share audio and video conferencing therefore it ensures natural flow of communication.

With gaining popularity in business world, conferencing products are also becoming very familiar with common people. With the availability of various video conferencing solutions, one can easily talk with his relatives and friends sitting at far places without traveling to their physical location.

Video conference has made communication more authentic and reliable. VoIP is also a type of video conference which is very popular for its cost effectiveness. VoIP phones with the help of VoIP gateways allow us to call two or more users on the Internet. Gateway is the device which allows data to transfer over a network by converting telephonic traffic into Internet protocol.

The price of VoIP gateway varies according to features, for more features you have to pay more and for less features you have to pay less. VoIP gateway offers almost same features as business phones such as call waiting, caller ID, call forwarding etc. To handle more then one system at a time gateway is necessary, many business houses and residential sectors are using it as part of their daily operation as they are very compatible and easy to use.

Companies like Scitech offer these conferencing equipments for various business and commercial purposes. Due to stiff competition in market many of these companies offer high quality conferencing equipments at affordable prices. These companies even have their call operators to help you in case of your conference equipment trouble and if your are relocating to other location even then these companies help you in shifting your conferencing equipments without making you miss a single call.

Communication plays very important role in persuading clients therefore we can not ignore the use of conferencing equipment. To sustain in this tough world of competition we have to adapt technology which help our business to grow faster. Companies such as Scitech offer wide range of conferencing products to help you to give tough competition to your competitors.

Due to globalization business houses are not limited to their native country; they are expanding their business to other countries as well. Our business needs advanced conferencing equipments like conference phones, video conferencing systems, telepresence etc. to communicate with their national as well as international clients.

Conferencing equipments especially video conferencing systems are a boon to business world. Video conference enables several users to share audio and video information with each other this means they can see as well as hear to each other. Many people for their business purposes have to travel abroad for their business purposes but with the introduction of video conferencing equipments they can conduct their live meeting with their clients and associates from their true location. These systems aim to cut travel cost and time which can be utilized to improve other areas of our business.

VOIP phones or voice over Internet protocol is another medium of communication. With these types of phones you can talk with your friend or family member sitting at distant location. Things you need are fast Internet connection and any of VOIP phones. Its main advantage is, it is very much cheaper than the usual land-line connections. Once you installed VOIP phone afterwards it is very easy to use and maintain. Since these phones uses a broad band connection therefore there is no need for extra wiring or cords for your phone.

VoIP phones are gaining lot of importance from business houses and individuals as it has many benefits such as easy to use, saves money, efficient etc. This technology is well suited for size-able offices, retail merchants and for individuals who often journey from office to office. It also features like conference call, call forwarding, call waiting etc. Almost all of the organizations have realized its importance and have started using these phones.

Voice mail systems are designed to store the message of outside caller when you outside for some business meet or lunch. It usually has two modes of operation. First is, telephone answering mode which takes the message from outside user when you are away from your telephone set. Second is, voice messaging mode which enables you to send a message to one or many subscriber without first calling them.

A business must have all these communication equipments to compete with competitors. The use of conferencing products cuts travel time thereby increases productivity. A business equipped with these equipments has greater chances to succeed.

Whether it is single conference phone, business phone or any other type of phones, the basic purpose of these telephones is to communicate to the person sitting at distant locations. One important type of phones is single line phone, these phones has caught the eye of small business houses and has been widely used by them. Its majestic features have made them popular with small business units. Some of the features of single line phones are:

Three way calling: This feature allows you to call 2-3 persons simultaneously.
Call Waiting: During your call, this feature tells you that another call on your phone is on wait.
Auto Display: This features allow you to see information about your current call and the number of an incoming call ha also been displayed
There is not much difference between single line phone and the phone which we use in our homes. There are various types of single line phone available such as slim single line phone, Analog single line phone and many more which you can choose according to your suitability.

Cordless phones are the other type of phones, as it name suggests it does not have wire. This phone has base station which is connected to fixed telephone line. Base station enables your phone to move within its range. Engenius cordless phone requires electricity to power base station, your handset also needs charging and are charged when you place it on the base station. Engenius Cordless Phone does no have wire therefore you can roam with this phone within the range of base station and can attend important calls which you might have missed in case of corded phones.

An office needs many things to ensure systematic and effective working and Great Lakes Cabinets are one of them. These cabinets aim to conserve valuable space. The center swing out feature provides outstanding front and rear access to cables and equipments. There are many companies which offer Great lake cabinets; some of the companies even offer customized solutions to their customer.

Phones are the best medium to talk through distant locations but the introduction of phones like conference phones, single line phone and many other phones has given new dimension to conversation on phone by allowing 3-4 persons or even more to talk simultaneously. Phones are most basic things with which your office must be equipped, besides this there are many technologies which your business requires to compete with other companies.

1 Select your Business VoIP Phone System configuration from your Bexel sales associate.

2 Print out the - Dimension Funding Credit Application.

3 After you have it filled out, please fax it to Dimension Funding at (949) 757-0663 to the attention of John Gallagher along with your quote from Bexel. You will be contacted immediately to confirm receipt.

4 You will receive a proposal detailing terms and conditions of the lease and any additional requirements to obtain approval.

5 Upon lease approval, formal documents will be e-mailed or overnighted to you for your signature.

6 After Dimension Funding receives signed lease documents, a purchase order will be sent to Bexel to authorize delivery of your Business VoIP Phone System.

7 After Business VoIP Phone System has been delivered, Dimension Funding will contact you to confirm receipt of Business VoIP Phone System and your lease will commence.
If you have any questions, please contact John Gallagher at 800-755-0585 xt. 244.

Leasing Overcomes Budget Limitations
Leasing lets you get the Business VoIP Phone System free of budget ceilings. Low monthly payments lets you hold expenditures within budget limits.

Leasing Minimizes Obsolescence
Ownership and depreciation of Business VoIP Phone System encourages its use beyond its productive life. At the expiration of a lease, you have the opportunity to replace worn or obsolete Business VoIP Phone System.

Leasing Conserves Cash
Since a lease does not require a down payment, it is equivalent to 100% financing. Unlike many other types of financing, a lease does not require compensating bank balances.

Leasing Improves Cash Flow
Eliminating the down payment and creating a pre-tax write-off of lease payments creates cash flow and possible tax advantages. Also, lease terms are usually longer than direct financing which means flexibility for the end user.

Leasing Fights Inflation
Leasing costs remain the same over the life of the lease agreement, no matter how much prices and interest rates rise. A lease lets you use the extended term to pay for today's needs with tomorrow's dollars.

Leasing Simplifies Expansion
You never have to worry about selling old Business VoIP Phone System. When the lease has ended we can help you arrange to trade in your Business VoIP Phone System and lease newer, more modern Business VoIP Phone System.

The latest release of Avaya’s IP Office R5 provides businesses with greater flexibility and better support for telecommuters and mobile workers as well as improved call center features. The IP Office R5 is packaged in six tailored roles each designed to meet specific work needs.

Avaya IP Office R5 has also increased it’s scalability from 272 users up to 384 users per system. The IP Office Conference Center audio conference bridge has been expanded to handle up to 2 simultaneous 64 party conference calls.

Business with multiple locations can take advantage of the IP Office and it’s business continuity features. In the event of a site going down or outage a business location can use servers from another location to keep phones and voice mail in operation. If a site goes down the phones can re-register to another location.

A new WEB based client allow users to access phone control from their PC. Call routing, ringing, call logs and phone directories can all be accessed remotely.

Finally the Avaya IP Office R5 has enhanced their call center offering with a more powerful web based supervisor and introduced a powerful new contact center reporting application – also accessible via Web browser – that is easier for small businesses to install, update and use. Customer Call Reporter can track customer service progress and agent productivity, while using alarms to help administrators react to issues in real-time. With Customer Call Reporter, agents can see how they are performing against workgroup averages, while supervisors can track factors such as the number of agents logged on, as well as calls arriving, waiting or lost.

With the release of Avaya IP Office 500 software, available now, the Avaya IP Office 500 server becomes the company’s single server offering for the SME market. Current IP Office customers with existing IP 406v2 and IP412 IP Office servers can upgrade to Avaya Office 500.

“By strengthening and expanding the range of communications capabilities available to small businesses today, Avaya gives SMEs the tools necessary to compete in today’s challenging business environment,” Anthony Bartolo , vice president and general manager, small and medium enterprise communications, Avaya, said in a statement. “Today’s IP Office enhancements represent our commitment to simplify offers, improve customer service and help small and medium-sized businesses get the most out of user-friendly unified communications tools.”

To find out how you can improve your companies communications call Telcom & Data Inc. at 800-335-0229 or visit http://www.telcom-data.com/avaya-ip-office.aspx

Since 1990, DuVoice has been making great easy to use business voice mail systems for general business, government, hotel/motel, medical, education and real estate applications from 2 to 10,000 mailboxes. DuVoice Systems run on Microsoft's Windows XP operating system making administration as easy as a right mouse click. DuVoice voice mail systems are designed to work with all Avaya systems including Partner , Merlin Legend, Merlin Magix, IP Office and Definity. The system is a great replacement for older Audix, Intuity Audix and Definity Audix systems. DuVoice is an Avaya Business Developer and these systems are certified to work with Avaya manufactured telephone as well as other leading telephone system manufacturers. Scalable Voice Mail Systems available from 4 to 48 Ports up to10,000 mailbox users.. DuVoice Voice Mail Systems provide Unified Messaging features allowing users to receive their voice mail messages in their email box. Messages can be played through any standard media player. DuVoice Systems provide both analog and digital port integration. All systems come with 1 Port of Fax for Fax to Email features. Fax Ports can be increased. DuVoice systems are easy to administer and run on familiar OS Windows XP includes voice processing hardware from Dialogic the leader in the voice processing industry DuVoice Systems provide both analog and digital port integration. All systems come with 1 Port of Fax for Fax to Email features. Fax Ports can be increased. DuVoice Inn Server voice mail solutions offer special hotel motel features and have been deployed in top hotel chains. On Site Nationwide Installation is available

Avaya announced its offer to purchase Nortel Enterprise Solutions on July 20, 2009. On 14 September 2009, Avaya was selected to acquire Nortel Enterprise Solutions for US $900 million and an additional pool of $15 million reserved for an employee retention program. The deal includes substantially all of the assets of Nortel’s global Enterprise Solutions business as well as the shares of Nortel Government Solutions, Incorporated and DiamondWare, Ltd, pending court approval on September 15, 2009.

The final transaction is subject to court and customary regulatory approvals in Canada and the United States. This marks an important step in significantly strengthening Avaya’s leadership in business communications and positioning the company to effectively deliver industry leading enterprise communications solutions to customers around the globe.

Phones are performing a very significant role in communication. We often have to make phone calls to clients to share or discuss any important matter and what if you find your phone system in trouble when you are just about to make an important call. In such a case you require a specialist of phone system maintenance who is well aware of its technicalities. An interrupted flow of communication may let your client go to another company for the same service that is why the demand of Phone System Maintenance companies is increasing to provide you an uninterrupted flow of communication.

Our phones are the bridge between us and our clients therefore they should keep working to stay in constant communication with our business counterparts. A little problem in your phone does not allow you to reach your client. In such a case never feel helpless, there are many companies which are specialized in Phone System Maintenance and can solve the trouble in your phone in no time. These companies have team of experienced professionals who are well aware of the common problems phone system mostly faced.

Merlin Magix is an analog phone module which comes in various ranges such as 008MLX, 008OPT, 016TIP, 024TDL, 100DCD, 100R INA and many more. Some of the magnificent features of Merlin Magix offers are:

Integrates internet access and telephone connectivity on a single T1 line.
Includes CSU/DSU router and packet filtering firewall software.
Saves on telephone access charges.
It has the provision of several ring ports for credit card readers, fax machines, telephone paging, room conference speaker phone, or voice mail.

Just like phones, Data Cabinet is also one of the important things which most business organizations require. A Cabinet is generally of 19th inch size. Choosing the best Data Cabinet may be difficult, therefore companies offering these cabinets also assist you in selecting suitable cabinets for your office. These cabinets are mostly used in computer server equipment; assembling different hardware in one does not occupy much floor space.

So, if you are planning to construct your office don't forget to choose best data cabinets for your office. And in case your phone is in trouble than always trust reputed and experienced companies instead of relying upon local vendors. Phone system maintenance requires experienced hands to tackle with the problem so that that trouble will not trouble your communication with the clients.

(Chicago IL) Telcom & Data has partnered with NEC Sphere to provide next generation Open Based Telecommunications Software for Unified Communications.

Software – NEC Sphericall is all software running on industry-standard servers across your existing data network
Simplified – Sphericall takes a simplified approach to comprehensive unified communications. Major features are fully integrated including voice, presence, softphone, desktop video conferencing, instant messaging, unified email / voice mail, personal calling profiles and more, making Sphericall easy to deploy, easy to manage and easy to use
Flexible Scalability – NEC Sphericall software scales to 30,000 ports per system across any number of locations, and can grow one user at a time
Open System Solution – NEC Sphericall interoperates with a wide variety of standards based SIP and MGCP business telephony devices, supports SIP trunking services, and runs on industry standard servers across your existing data network. With Sphericall, unified communications is deployed as an enterprise-class software application
Proven & Reliable – NEC Sphericall is proven in across a wide variety of customers and deployments over 20,000 users. It is certified by the U.S. Department of Defense (JITC PBX1) for reliability, security and interoperability
With NEC Sphericall, you can be assured of deploying a mission-critical high-reliability communications systems designed to fit your needs.

Robust PBX Functionality – NEC Sphericall provides robust PBX functionality including IVR
Web Services – NEC Sphericall Web Services enables easy integration of unified communications with enterprise-class business applications by abstracting away the underlying communications complexity. The Sphericall Web Services SDK delivers a delivers a platform-neutral and language-neutral set of development tools including a WSDL, sample application source code and complete documentation
NEC Sphericall Architecture
NEC Sphericall is built upon a unique distributed software architecture that is highly scalable, reliable and flexible.

NEC Sphericall software integrates with:

Business Applications – such as CRM, ERP, HRMS and SCM applications to create new business processes with built-in communications
Media Applications – such as Call Centers, Collaboration, and more to unify communications throughout your enterprise
End User Telephony Devices – such as IP, USB and Wi-Fi Phones, MS Instant Messaging Clients, desktop video cameras, and more for unmatched flexibility and choice
Media Gateways – for PSTN connectivity and analog device support
SIP Trunking Services – for PSTN connectivity without hardware gateways and the Sphericall Desktop with integrated soft phone for comprehensive unified communications

Aug 31, 2009 – Chicago, IL, U.S. – Telcom-Data, Inc. a leading telecommunications equipment and solutions provider, is pleased to announce that Nicholas Armstrong has joined the company as the Director of Sales for Latin America and the Caribbean. As the Director of Latin America Sales, Armstrong will be responsible for the development of all Telcom-Data’s activities in Latin America including new business development, sales channel building and creating and executing long-term revenue growth plans to achieve market leadership and create brand awareness throughout Latin America and the Caribbean.

“Nicholas brings a strong background in developing and growing sales throughout Latin America and the Caribbean, said Ricardo Trinidad, President and CEO of Telcom-Data. We are excited to have him on-board and are confident that his talent and experience will be invaluable in strengthening our position throughout the market.”