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Most manufacturers of 19” racks for rack mountable servers, computers and equipment usually offer only a couple of different options when it comes to rack height. Not so with Great Lakes Cabinets and Racks. Great Lakes Cabinets is a custom metal bending and fabrication shop with state of the art machinery for custom rack applications. Based out of Edinboro, Pennsylvania with distributions centers in Reno Nevada and Dublin Ireland, Great Lakes can produce server racks in almost unlimited amount of custom options including sizes, colors, handling capacity, and more for specific applications. In fact the Great Lakes team of engineers and manufacturing professionals can bring your design from the drawing board to the data center or job site. Our team can create product specific to your needs, whether it is a custom color to match your décor or corporate logo, a design change to one of our standard products or something completely custom. Great Lakes 2 post 19” Racks are manufactured for strength and durability using Double Sided Extruded Aluminum with a capacity of up to 1500 lbs and a shipping weight of only 30 lbs. The 19” server racks are easily assembled in minutes and can be bolted the floor for extra security. All 19” racks carry a lifetime warranty. For more information about Server Racks call Telcom & Data at 800-335-0229. From the desk of Ricardo Trinidad

Monroeville, PA - Thursday, June 02, 2011 - Sonexis Technology, Inc., a leading provider of on-premise enterprise audio conferencing platforms, is pleased to announce that ConferenceManager 10.0 has been certified by the Defense Information Systems Agency (DISA) Joint Interoperability Test Command (JITC) and is listed on the Department of Defense (DOD) Unified Capabilities (UC) Approved Products Listing (APL). The platform is certified for use with any switch on the Unified Capabilities (UC) Approved Products List (APL) that is certified interoperable within the Defense Switched Network (DSN).

The JITC-certified ConferenceManager system is a state-of-the-art audio conferencing platform engineered to deliver a highly secure audio conferencing solution for the Department of Defense. The system is compatible with all APL-listed voice switches and offers unmatched operational flexibility supporting ad-hoc and scheduled conferences as well as pre-set blast dial sessions. Highly reliable, simple to deploy, and easy to operate, ConferenceManager is based on Windows 2008 Server and Intel hardware. With an optional redundant disk and power, the system offers the latest in platform security and reliability.

“Sonexis is proud to bring our enterprise class audio conferencing solution to DISA and DoD organizations. JITC certification requires a unique set of capabilities as well as an extensive test and verification process. The security and functionality required for JITC certification strengthens our standard offering while DISA and DoD organizations now have the ability to leverage our industry leading capabilities and cost effectiveness,” said Dan Watkins, Executive Vice President for Sonexis Technology, Inc.

The certification and testing process was conducted February of 2011 by JITC’s Global Information Grid Network Test Facility, Ft. Huachuca, Arizona and sponsored by Adam McGeer from JB MDL www.jointbasemdl.af.mil. For additional information about the JITC-certified ConferenceManager solution, please visit www.sonexis.com or refer to the UC APL for official posting at the following URL: www.disa.mil/ucco

About Sonexis Technology Inc.

Sonexis is a leading provider of in-house audio and web conferencing platforms for the enterprise. Sonexis ConferenceManager has set new standards for ease of use and security. Designed to work within existing voice and data networks, hundreds of leading organizations have deployed Sonexis ConferenceManager with minimal cost, effort or administration. For more information about Sonexis conference products call 1-800-335-0229 or visit http://www.telcom-data.com/sonexis.aspx

Music on hold or message on hold systems have come along way since first introduced with radio then cassette technology. Of course they all still do the same thing which is to keep a customer on hold longer and happier. As everyone should know being put on hold seems to make time pass excruciatingly slow where every dead silent minute seems like an eternity. When you have a customer on hold its an opportunity not unlike a stadium urinal when you have a captive audience. Delivering your companies message to your customer should be an opportunity to shine by delivering fresh content. Offering the latest information can help keep your customers informed with new trends, products and services. New message on hold technology makes this easier than ever. Premier Technologies introduced two new models that allow for easy up load of fresh content. The USB 1200 uses a thumb drive to upload content from your PC. Custom on hold messages in WAV or MP3 format can be sent to your PC and then copied on to the thumb drive. The unit has no moving parts unlike a CD based message on hold player. Other features include a solid aluminum case. A constant power source and solid-state memory will automatically re-boot the audio playback after a power outage. A compact design and wall-mount flanges ensure a simple installation. The line matching message on hold jack connects to your phone systems MOH jack. A built in speaker allows you to listen to your content and check for volume. The second message on hold unit is the Hybrid 7600 is a solid-state Music On Hold player that can receive a new audio upload via Ethernet connection or USB flash drive. This rack mount On Hold player is ideal for applications that require audio distribution over an IP network to multiple locations. New audio files can be pushed through to a network of locations. This can be especially helpful with monthly or weekly marketing campaigns. For more information on Music on Hold or Message on Hold players please call 800-335-0229. From the desk of Ricardo Trinidad

The Wheelock® Exceder™ horns strobes feature a sleek modern design that will please building owners with reduced total cost of ownership. Installers will benefit from its comprehensive feature list, including the most candela options in one appliance, low current draw, no tools needed for setting changes, voltage test points, 12/24 VDC operation, universal mounting base and multiple mounting options for both new and retrofit construction. The Wheelock® ExcederTM Series incorporates high reliability and high efficiency optics to minimize current draw allowing for a greater number of appliances on the notification appliance circuit. All strobe models feature an industry first of 8 candela settings on a single appliance. Models with an audible feature 3 sound settings (90, 95, 99 dB). All switches to change settings, can be set without the use of a tool and are located behind the appliance to prevent tampering. Wall models feature voltage test points to take readings with a voltage meter for troubleshooting and AHJ inspection. For information on fire alerting horns and strobes please call 800-335-0229

Office phone paging systems can provide fast reliable interoffice communications as well as back ground music and white noise for open office areas that are too quite and don’t allow for much conversation privacy. Designing a small to medium size interoffice phone paging system is not difficult if you keep a few things in mind. The first rule in paging is the more ceiling speakers the better. Having too few speakers will cause you to turn up the volume and paging will be become loud and unclear. So when figuring out how many ceiling speakers you need error on too many than to few. The second thing to consider is the ceiling height. Lower ceiling heights require more ceiling speakers then higher ceilings. An example is a flashlight shined from a short or long distance. The shorter a flashlight is shined the distance the smaller the coverage area. Most drop ceiling office environments have between 8 to 12 ft ceiling heights. A 100ft X 100 ft would require 39 ceiling speakers if there was an 8 ft ceiling and only 17 speakers if there is a 12 ft ceiling.
Ceiling speakers are typically are set for 1 watt of power. So if you had 39 ceiling speakers the paging amplifier would need to be at least 50 watts. This will allow for the 39 watts that the 39 ceiling speakers are drawing and provide some substantial “head room” of 20%.

There are several models of ceiling speakers available on this site including standard 8 in ceiling speaker with and without volume control. The standard ceiling speakers typically requires you to cut a hole into the drop ceiling tile. The speaker is then supported by a tile bridge which sits in the drop ceiling frame. Other speaker types include our SM1 EZ ceiling speakers which installs in minutes without cutting any holes. The SM1EZ ceiling speaker has two long screws that will poke through the ceiling tile. The ends are used to connect the speaker wire and then a large plastic washer is used to attach the ceiling speaker to the tile. The third type and the absolute favorite of many is the drop in ceiling speaker tile. The drop in ceiling speaker tile comes either as a 1X2 or a 2X2 ceiling tile depending on the size tile you have. Simply remove a ceiling tile and replace it with a drop in ceiling speaker tile. There are several versions including off white, ultra white and plenum versions for places like office building where plenum wiring maybe required.

For more information on Bogen ceiling speakers and phone paging or for FREE paging design services please call 800-335-0229 or visit www.bogen-paging.com

From the desk of Ricardo Trinidad

Sonexis Technology, Inc., a leading manufactuer of audio and web conferencing systems, today announced it has been selected by Avaya Inc., a global leader in business collaboration systems, software and services, for membership in the Avaya DevConnect program focusing on Avaya’s flagship small to medium enterprise solution, Avaya IP Office.
Sonexis delivers a feature-rich collaboration solution well-suited for the small to medium enterprise (SME). Sonexis ConferenceManager™ provides a high quality collaboration environment to customers looking to implement a secure, cost-effective solution for audio and web conferencing. As a result, SME customers gain more flexibility and cost savings over traditional conferencing service providers, and benefit from enhanced security features that are inherent in the platform.

"Membership in Avaya's developer community helps Sonexis deliver a comprehensive and secure collaboration solution to IP Office customers," said Dan Watkins, Executive Vice President with Sonexis. “ConferenceManager™ offers a robust and secure collaboration solution that can be seamlessly deployed to customers that require an expanded collaboration solution while preserving prior investments in telephony and data infrastructure. The testing of the ConferenceManager solution with Avaya IP Office through the DevConnect program will provide Avaya customers with another option for enhanced audio and web collaboration.”

“We welcome Sonexis Technology to the Avaya DevConnect community of development partners.” said Eric Rossman, Vice President, Developer Relations, Avaya. “Sonexis Technology’s collaboration offering for the small-to-medium size enterprise marketplace will provide greater capability and choice for Avaya IP Office customers.”

For more information on Sonexis Conferencing or Avaya IP office please call 800-335-0229 ext 834. Or visit us at www.telcom-data.com

The new Allworx 9204G phone is shipping! As of today, in addition to the very popular 9204 Telcom & Data is shipping a new Gigabit version. The 9204G is cosmetically identical to the 9204 phone – but adds the ability to pass either 10/100 megabit or gigabit data speeds through to the desktop. We have kept the pricing competitive too, so adding Gigabit phones into your quotes will not put the total system cost out of reach. As an added benefit, the extended warranty catalog number and cost are the same for the 9204 and 9204G. For more information on Allworx IP phone systems check out http://www.telcom-data.com/allworx.aspx or call Telcom & Data at 800-335-0229
From the desk of Ricardo Trinidad

The record-breaking snow fall in the Mid-Atlantic region over the month of February caused an unprecedented numbers of road closures in Pennsylvania and forced the federal government in Washington DC to shut down for four days. As road crews worked around the clock and residents extracted themselves from the onslaught of February storms, Cooper Notification’s award- winning Roam Secure Alert Network (RSAN) systems sent more than 11 millionmessages throughout the Mid-Atlantic to communicate critical information, including school and road closures, severe weather warnings, shelter-in-place, and opening of warming centers. Cooper Notification is a platform of Cooper Industries plc (NYSE: CBE).

"The Blizzard of 2010 was a major storm, shutting down interstates and causing disruptions throughout the Philadelphia region," said MaryAnn Tierney, Director of Emergency Management in Philadelphia, PA. "We used our Cooper Notification RSAN system, known as ReadyNotifyPA, to share information between public safety officials and emergency responders, city departments, and private utility providers. ReadyNotifyPA was also essential in keeping the general public informed during these extreme weather conditions." Through RSAN, emergency management personnel at government buildings, college campuses and healthcare facilities were able to send geographically targeted alerts, even during power outages, to communities across the Mid-Atlantic from Richmond, Va. to Philadelphia. Alerts were sent simultaneously via e-mail, text and voice to cell phones, landlines, smart phones, pagers and other devices. Utilizing multiple delivery channels increases the likelihood each population will receive the message no matter where they are located or evacuated. ”We are pleased to help communities across the Mid-Atlantic communicate critical information to protect, alert and inform their citizens during these record-breaking winter storms,” said Scott Hearn, President, Cooper Notification. “Timely, reliable and effective communications is vital when it comes to public safety, and we’d like to thank our customers like the National Capital Region, Virginia Community College System and the Philadelphia metropolitan area for an exceptional job in not only communicating to emergency management personnel but also providing direction to their communities in a timely manner."

Cooper Notification: Delivering Critical Alerts when it Matters Most
Cooper Notification, the industry’s most comprehensive, multi-layered Mass Notification System (MNS) provider, provides critical, emergency communications for cities and counties across the U.S.With 500 MNS systems around the globe, other installations include U.S. military sites; university and college campuses; state and federal agencies; airports; and hospitals. Integrated with one simple-to-use interface, Cooper Notifications reliable and effective MNS solutions allow emergency officials to send event-specific instructions to multiple communication channels, including voicesirens, indoor and outdoor speakers, digital signage, text messaging/SMS alerting, automated dialing systems, desktop alerts, and email notifications. These systems play an important role in emergency alerting and information sharing among government leadership, first responders, critical infrastructure providers, businesses and citizens.
Editors Note: For additional information, contact Ricardo Trinidad at 800-335-0229 ext 834 or rtrinidad@telcom-data.com

If you are an Avaya or Spectel C700 and C780 conference bridge customer chances are you have had problems getting support. The Spectel 700 and 780 were designed as flexible, high-capacity integrated conferencing platforms that support audio conferencing. These unique carrier-class platforms provide organizations worldwide with a robust infrastructure that supports a wide array of conferencing applications to meet their needs. Voice, data and Web; reserved and reservation-less; operator attended and unattended; five different scheduling options. The Spectel 700 and 780 platforms provide companies with the foundation they need to conduct business as usual, anytime, from anywhere.
After the 2004 acquisition of Spectel from Avaya support for these conference bridges were no longer available. Replacing your existing platform is cost effective and can be done with non-proprietary equipment. Telcom & Data provides both TDM and SIP conferencing servers that run on Linux or Windows Server OS. Our conference solutions can also include both audio and web conferencing with integration to Outlook for reservation based and reservationless conferencing.

Currently there is a buy program in place for current Avaya or Spectel customers. The buy back program makes it easy to upgrade to newer technology. For more information on the buy back program
call 800-335-0229 ext 834.

From the desk of Ricardo Trinidad

Avaya, a global leader in business collaboration systems, software and services, today announced it has acquired Konftel, a cutting-edge innovator in audio collaboration technology and one of the industry’s leading conference telephone manufacturers for a cash purchase price of approximately US$15 million (based on currency exchange rates on 3 January 2011).
With this move, Avaya enriches its desktop to conference room audio collaboration portfolio and gains access to a breadth of leading-edge technologies and capabilities, including Konftel’s OmniSound® technology, which provides optimal audio performance in collaborative environments.
Avaya intends to leverage Konftel’s product portfolio with Avaya’s multi-modal technologies and user experiences to deliver innovative and differentiated capabilities that reach across Avaya’s platforms, creating common, scalable solutions with streamlined management, compelling economics and an enhanced experience.
“The acquisition of Konftel represents a logical step in Avaya’s drive to lead in business collaboration,” said Alan Baratz, senior vice president and president, Global Communications Solutions, Avaya. “Konftel’s audio conferencing product portfolio and its OmniSound technology 2
will be key elements of our continued innovation in audio and video solutions, including our recently announced Avaya Flare™ Experience.”
Based in Sweden, Konftel provides high-definition audio collaboration devices that range from desktop conference units to conference room systems to large auditorium implementations. The portfolio offers OmniSound’s crystal clear sound quality on multiple communications standards, complementing Avaya’s leadership in Session Initiation Protocol-based endpoints.
“We are excited by this chance to take Konftel’s innovative technology to the next level by joining Avaya, a global leader in business collaboration,” said Peter Renkel, CEO of Konftel. “We see a host of opportunities to create significant business and customer value by combining our businesses and continuing our drive for innovation.”
Konftel is now a wholly-owned subsidiary of Avaya.
About Avaya
Avaya is a global leader in business phone systems. The company provides unified communications, contact centers, data solutions, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.