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Telcom & Data has recently announced that it will provide remote support services for all
Avaya and Lucent manufactured phone systems including Definity, Merlin Legend, Merlin Magix, IP Office, Partner ACS, Merlin, Spirit and other systems.
Remote support services can be purchased in as little as ½ hour time increments starting at only $ 55.00 per half hour on most systems except Definity and IP Office which start at $ 70.00 per ½ hour.

Providing affordable remote maintenance services has been difficult to find. Avaya charges a 4 hour minimum of $ 600.00 per hour which makes support unaffordable.
Telcom & Data covers extension programming, lines and trunks, cover groups, voice mail, night service and other programming.

Telcom & Data also offers remote trouble shooting and diagnostics. If Telcom & Data can not resolve a customers issue remotely, Telcom & Data offers nationwide service capabilities for on site support.

For more information or help please call 800-335-0229. All services are guaranteed.

Telcom Data Inc Provides Telephone System Maintenance on all Avaya and Lucent Manufactured telephone systems. If you own an Avaya or Lucent manufactured telephone system, including Definity, Merlin legend, Merlin Magix, IP Office, Partner ACS or Merlin , Telcom & Data can provide you with a complete telephone maintenance plan that covers your business completely on all parts and labor.

We offer service agreements that will provide businesses with the highest level of customer satisfaction, quick response time at up to a 30% savings.

* Telcom & Data a provider AVAYA and Lucent telephone system products will save you up to 30% on your current service contract.

* Your service agreement covers you fully on all parts and labor.

* 96% percent of all problems can be fixed remotely through our TelAgent system.

* Telcom & Data’s staff of Lucent/Avaya trained technicians are on call 24 hours a day.

* Telcom & Data stocks the complete line of Merlin Legend telephones, circuit packs, processors, and voice mail.

* Free telephone programming support.

* 800# repair hotline is manned 24 hours a day 7 days a week 365 days a year for your added security.

* Your Telcom & Data service agreement will provide you with remote maintenance and emergency on site response.

* Your Telcom & Data Agreement provides you with 2 hour major alarm response time and 8 hour minor alarm response time. Our technicians can program and diagnose problems remotely.

*Your Telcom & Data Agreement includes an annual on site technician visit at no charge.

The bottom line is reduced administration and unsurpassed commitment to your communication needs and a greater level of service that can't be matched. To find out how your company can save and receive the personalized attention, fax a copy of your most recent maintenance bill to 312-432-1168 or call us at 800-335-0229.

With the reduction in the prices of video conferencing systems, this technology is gaining a faster popularity and a steep rise in demand. Earlier video conferencing technology was very expensive and could be afforded only by the big and some medium sized organizations. But the reduced prices have now brought this solution well within the reach of organizations of all sizes.

Video conferencing microphone and other equipments have now become so cheap that these equipments are being used as standard equipments in the conference rooms of almost all the organizations located in the different parts of the world. It facilitates the users to get connected to each other and communicate via audio and visuals. The distance between the different parties do not act as an obstacle in the video conferences.

Video conferencing solutions help organizations to cut down travel expenses. It also saves time and facilitates to take quick decisions and actions during times of emergency. Therefore, over a short period of time, the expenditure incurred on the video conferencing equipments and services are recovered from the many benefits which it offers.

There are wide varieties of units available for desktop video conferencing in the market. The first and the foremost thing which an organization needs to consider before purchasing any unit is the size of its conference room and the number of members expected to participate in a conference at a time. While choosing the best video conferencing unit, an organization should also consider its compatibility and near future expansion prospects. This will ensure that the organization does not have to spend unnecessarily on another unit within a year or two.

Video conferencing systems are being widely embraced by organizations of all sizes as they offer a number of benefits to businesses. This technology can be used in different environments to cater different requirements. Video conferencing is most commonly used for conducting business meetings, trainings, online seminars etc.

Video conferencing solutions are being widely used in the fields of telemedicine, telecommunication, education, surveillance, security, emergency response etc.

The organizations using video conferencing systems for improving their businesses are deriving many benefits from its use. Some of the advantages are mentioned below:

The basic advantage of using video conferencing is that it facilitates people located remotely to meet up without having to travel. Therefore, it enables efficient communication between people, while saving both time and money.
Another advantage of using video conferencing is that it facilitates to conduct business meetings, seminars, training sessions etc, while the participants are located in different places.
It fastens decision making processes and facilitates to take quicker actions during times of emergency.
It facilitates better sharing of data and knowledge. Business organizations can use this technology for making presentations to the important members of an organization even if they are separated by vast distances.

Video conferencing offers virtually endless potentials for business communications. But to make the most out of this technology, it is important that, good quality video conferencing systems and services are used by the organizations.

For buying high quality video conferencing equipments at the best prices, you can visit www.telcom-data.com.

Have you ever lost the administrative password to your company’s voice mail system? It’s a very common problem. As companies are forced to down size often the person who was in charge of the company’s voice mail system leaves with the systems password.

As a service provider for Avaya and Lucent manufactured voice mail systems, Telcom & Data has received many calls for help with voice mail password issues. Companies need passwords in order to change auto attendants, user information, and most important system functions. Telcom & Data’s Senior Service Technician Adam Bahula has received many calls from companies that have lost their voice mail password and require assistance.

If your company requires voice mail password assistance on Audix, Definity Audix , Intuity Audix, Merlin Legend 007 Voice Mail, Partner Voice Mail, Merlin Magix Messaging or IP Office Voice Mail Pro call 800-335-0229 for support. Because of the sensitivity of passwords Telcom & Data will have to run a quick verification check before performing any password changes.

For a limited time, End User customers can receive a rebate of up to $200 for every new SoundStation conference phone purchased from a Polycom reseller.
This offer is valid on new products purchased from December 10, 2008 through March 31, 2009..

How to Participate
STEP 1 Purchase a new qualified Polycom conference phone between December 10, 2008 and March 31, 2009. (See table of qualifying products)
STEP 2 Submit completed Conference Phone Rebate Claim Form, proof of purchase, and customer invoice or receipt via mail, fax or email as directed on the claim form. All claim forms must be submitted within 30 days of purchase.
STEP 3 Polycom will issue a rebate check directly to the End User customer within 6 weeks of receiving qualified and verified claims.

Qualifying Table:

Products Rebate Amount

SoundStation2
$100
SoundStation2 Avaya or Nortel
$200
SoundStation2W
$100
SoundStation VTX 1000
$200
SoundStation IP 6000
$100
SoundStation IP 7000
$200

Fore more information call 800-335-0229

Telcom & Data Inc., a single source provider of thousands of telecommunications products and solutions, has signed an agreement with Chicago based Access One to provide T1, PRI and Broadband internet services to Chicago area business telephone customers.
Access One provides high-quality voice, data, Internet and value-added services to business customers nationwide — all at a competitive price. With a history spanning over a decade, Access One, services include Dyversaband™. The Dyversaband solution combines voice and data over a single circuit by dynamically allocating bandwidth as voice channels are in use. Bonding up to three T1s through diverse DS3s, voice and data traffic and is completely secure.

Other Access One services include; Integrated Voice and Data with local voice and data service combines voice and high-speed Internet over a single circuit for a fully integrated, complete business solution. Circuits can be purchased with 10,000 local and long distance minutes up to unlimited long distance minutes. To talk to a voice and data specialist call 800-335-0229 or to obtain an instant
On line quote click here http://www.telcom-data.com/pri/index.aspx.

If you have a Partner phone system and need help programming Telcom & Data offers remote over the phone programming assistance at ½ hour purchase increments for only $ 45.00 per half hour. Avaya currently charges $ 600.00 per hour with a 4 hour minimum making a small change very costly. Support can be purchased on line at http://www.telcom-data.com/products/PA-Support.aspx . Once the support has been purchased a copy of the transaction is forwarded to an available technician who will then call with in a few minutes.

Typical programming and trouble shooting can include. Voice mail, line pools, station programming, system set up, and other moves adds and changes.

Telcom & Data also provides Partner telephone system phones, voice mails and system parts. Call 800-335-0229 to order over the phone.

Video and other forms of conferencing have emerged as highly efficient business communication tools. All that an organization needs to conduct or take part in a video conference are the video conferencing systems, a fast internet connection and conferencing services from a reliable vendor.

Earlier organizations had to pay a lot of money to get all of these. Moreover, anyone interested in attending or holding a webinar or video conference, had to download and install heavy and sophisticated conferencing software and also purchase expensive conferencing systems. As all these required a heavy investment, the small and medium sized organizations could not enjoy the benefits offered by video and others forms of conferencing.

However, now with the affordable business phone systems and the different conferencing equipments, it has become possible for business organizations of all sizes to communicate efficiently with their clients and employees located in different corners of the world.

With the help of the conferencing systems, web conferencing equipments, conferencing cameras etc, an organization can combine video conferencing and teleconferencing, where the participants can communicate efficiently with each other through voice and instant chats, while sharing images and videos.

During a video and web conference, organizations can conduct live seminars, demonstrations of a new product/service, training sessions, allow participants to share applications and documents online etc. In fact, some conferences even have features which allow the participants to share their desktops with each other.

Therefore, the video conferencing systems and other equipments, facilitate the organizations to communicate in so many ways, that the need for traveling every now and then for attending meetings and seminars, has been cut down.

Due to the ever growing popularity and demand for the different business phone systems and other conferencing equipments, many conferencing systems with different brand names have been launched in the market. These are available at affordable prices. Therefore, organizations of all sizes can get them without exceeding the budget.

However, while buying the different conferencing system, one should never go by their low prices alone. One should check all its feature and compare its price with the other available brands with similar features. The market reputation of the brand should also be checked.

Besides the video conferencing systems and other equipments, one should be very careful while choosing the conferencing services as well. One should always go for the service from a reliable and reputed vendor. Compromising on the quality of services can lead to the loss and theft of valuable business data shared during a conference. For more information, you can visit : http://www.telcom-data.com/

TALITY Call Accounting is specifically designed for the hospitality service industry, allowing businesses to generate additional revenue and to monitor phone activity. TALITY is the call accounting software of choice for the hospitality industry, hotels, motels, colleges and universities, marinas, call centers, shared tenant offices, school systems, country clubs, camps, and more.

TALITY Key Features include:

- Credit limit Alarm
- Profit reports
- Multiple extension assignment to a room
- Flexible costing and surcharging facility
- Report scheduler for bills or administrative reports
- Customizable Screens with logo imports
- SMDR Failure alarm
- Recurring charges (monthly and daily)
- Flexible Property Management System interface

TALITY comes with a three-year warrantee, by far the longest available in the industry today. We are confident in our products and committed to helping our clients make the most of using them. The first year of unlimited telephone support is included to assist you. For more info check out http://www.telcom-data.com/trisys.aspx or call 800-335-0229.

The present day market is very competitive where business organizations of all sizes and struggling to reach the top most position. The business phone systems have emerged as one of the best solutions for organizations and help businesses to improve communications and maintain regular contacts with national, as well as, international clients and employees.

Due to the many benefits offered by the different business phone systems, it is now counted among the basic necessity, in which every business needs to invest. In fact, many business organizations consider these phone systems to be the lifeline supporting the steady growth of the business on the global level.

The latest Avaya phone systems are equipped with a number of features such as auto answering, call in waiting, caller ID, caller groups, call forwarding, call reporting, call recording, email integration, access for remote workers, unified messaging etc, to name a few. With all these features, an organization can increase their productivity to a great extent and also improve their customer service solutions. These systems help an organization to establish regular and strong relationships with their clients.

There are different models of business phone systems available in the market. An organization can choose a system for itself according to its size and business requirements.

The business phone systems are widely categorized as:

The Key systems
The Private Branch Exchange (PBX) systems
The KSU-less phones
The VoIP (voice over internet protocol) phones

The business organizations which are small in size can go for the key phone systems or the KSU-less phone systems. These systems have lesser number of extensions, but are sufficient for a small organization with a low budget. The key phone systems generally support five to forty extensions. The KSU-less phone systems on the other hand support less than ten extensions.

For medium and big sized organizations, the PBX business phone systems are considered to be one of the best options. These systems support more than forty extensions. Although the earlier models of these systems used to be huge and expensive, but with the help of latest technology the most recent models are compact in size and are available at affordable prices.

After the introduction of internet, organizations have started to opt for the VoIP business phone systems, as they come with added benefits. These systems and VoIP technology help organizations to communicate efficiently with their national and international clients, while cutting down the huge telephone bills. For more information, you can visit : http://www.telcom-data.com/