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  • VoIP is a smart way to communicate

    Chats with family and friends as well as business meetings can be held at the comfort of your personal cabin. There are many an options available from video calls to audio and video conferencing systems.
    The latest form of communication, however, seems to be happening via VoIP conferencing phone. VoIP stands for Voice over internet protocol and quite literally means communicating via audio transmission to domestic as well as international locations on the internet.

    The VoIP conferencing phone works by first converting the analog voice signal to digital format, followed by compressing it to IP packets to transmit it over the world wide web. The process is then reversed at the receiver's end to communicate the signal. The principle is simple but the conversions from analog to IP signals can only be made possible by the use of VoIP gateways.

    VoIP gateways serve two most important purposes during the transmission. The one being converting the incoming calls to be converted to VoIP that allows the call to be received on the conventional lines, thus increasing the quality of the signal. The other function of a VoIP gateway is to connect the phone line to the IP network, thus, enabling the user to make calls through the VoIP .

    Two types of VoIP gateways are available in the market today. One kind of VoIP gateways are called Analog units that connect two to twenty four traditional analog phone- lines to it. The other ones are
    called Digital units that connect to one or more digital lines. VoIP gateways are easily available today online as well as otherwise

    Since the VoIP conferencing system puts to use your broadband connectivity to make the call, it saves hundreds and thousands of dollars of the company that would otherwise be wasted when communicating via other means. Not only this, the medium with all it's advantages does not compromise with quality of voice, thus leading to smooth and clear conversations. VoIP conferencing phone, thus provides cost- effective solutions to the telecommunication needs of a business establishment.

  • Conferencing has made the world even smaller!

    Video conferencing microphone is one such product of the on-going Technological momentum that has changed the way we meet people.
    The technology behind a video conferencing microphone allows two way audio and video transmissions between two or more locations via internet. This allows communication between groups and not only individuals unlike it's counterparts. However, an omni directional microphone should be put to use in case of professional meetings so that it can cover each and every person present in the room.

    The advantages of a video conferencing microphone lie in the fact that it makes it possible to have a live conversation when being physically present is not an option. Moreover, it also is of utmost importance, when some visual information needs to be shared. Not only this, the advent of video conferencing microphones has also led to the decrease in the amount of money and time spent on sending executives to outstation locations for meetings etc, which can now be held in the conference room of the office itself. It also saves the professional the tiring experience of a trip that now seems unnecessary.

    A conferencing phone, is another similar invention. It also enables the participation of an entire group during the conference but can only assist in audio transmission. Apart from this, a conferencing phone also has all the options like redial, flash, volume control, speed dial, wide screen and it also has in-built memory to save contacts. It thus provides for the flexibility of holding a meeting in the comfort of your cabin.

    Emergency phones are another type of telecommunication device utilized by professionals employed in jobs that answer emergencies. Again, they are well- designed to suit the bill and are ideal for communication requirements at the time of emergency. They come in both wall- mounted and desk- top variants.

    There are many companies in the field of telecommunication providing these services. Avaya phone systems, however, is one of the fastest emerging players in the industry that provide premium products to suit your requirements in the best possible way. There is a large number of business phones on sale in a wide price range as well as covering the most basic as well as the most recent technologies that the industry has to offer.

  • Phones are the most efficient and easy way to communicate

    The Merlin legend phones are land-line phones on offer from Avaya phone systems, one of the leading companies involved in the manufacture and providing maintenance services for business phones. Coming from such a manufacturer, Merlin legend phones, like all other company's offerings are durable and well- presented. They come in a wide variety ranging from speaker phones, cordless phones, phones with digital display, receiver phones, single-line, double-line phones to many others. Merlin legend phones have all the characterstic features of a land line phone like speed-dial, flash, pause, mute among others. Apart from that, it has four to sixteen programmable buttons and can be connected to as many as twenty lines.
    If a cordless phone is what your business requires, opt for the EnGenius cordless phone. The phone provides you with high degree of mobility and flexibility due to it's long range. This would, thus, prove to be an ideal choice, if your commercial establishment spans over a large area within which you need to communicate. The EnGenius cordless phone can operate for six hours at a stretch in a five mile open area and up to elven floors in an enclosed space. The cordless phone can, however, work for as long as fifty hours in the standby mode.

    Every business has different needs to be catered to and thus, require to employ different kinds of phones. For instance, hotel industry, being in the hospitality sector heavily depends on phones for it's business. The calls for reservations as well as the communication within the hotel forms an essential part of it's everyday functioning. Hotel phones cater to the in- house guests in particular. Hotel phones are installed in all the rooms as well all the departments in the hotel.

    Hotel phones have all the basic attributes of a phone viz. redial, hold, flash, mute, as well as the inbuilt memory to store the extensions to various services. The guest is able to avail these services by just making the call to the desired extension like the laundry or the kitchen or any other department.

    Considering the nature of the industry, hotel phones are designed in a way to be user-friendly. Not only this, the easy and fast way of communication that has helped hotels to function smoothly and more efficiently.

  • Emergency evacuation systems, phone recorders an other products for your business

    The safety of your employees should be of prime importance to you. . These systems provide automated pre- recorded messages and proves to be vital at the time of an emergency, thus, saving precious minutes that prove to be crucial when some untoward incidence occurs.
    The customers are vital for any and every commercial establishment and losing any could prove to be a fatal blow to your business. However, when the influx of client flow is high, it is virtually impossible to attend to each and every one of them, even if you happen to work at your highest efficiency. Again, this definitely does not make the situation any better, since it is least likely that the client would wait through the frustrating minutes just because you are busy.

    This problem should thus be dealt at your part only so that the client stays till you are able to attend to him. A relatively easy and simple solution to the problem would be residing to the practice of music on hold. It essentially means playing music to cover up the silence while either the call is being transferred or you are busy dealing with some other issue or another client. This will not only lend you some time for the other job at hand but would also save you a prospective customer.

    Phone recorder, is one of the many devices that is a must for any corporate establishment. There are many a times when you are not present at the desk due to work commitments or simply are not able to pick up the call since you are busy to attend any.

    Again, there are many calls that are not important to be picked at that time but important enough to be answered to later. A phone recorder can come to your rescue in these situations. A phone recorder can record all the calls that are not received, directly to your hard drive. These recorders can operate up to ninety hours and can save as much as there is space in your hard drive.

    These are not vital accessories, but significant enough to make or break a business. Therefore, take care of the details and the bigger picture would be taken care of automatically.

  • Teleconferencing Helps States Cut Court Expenses

    Teleconferencing is successfully being used in courts around the country to help lower court expenses. In 1999 the Oregon Legislature created the Office of Administrative Hearings to provide an independent and impartial forum for citizens and businesses to dispute state agency action against them. With more than 70 professional administrative law judges, they hold over 40,000 teleconference hearings a year for four large state agencies and approximately 70 small agencies, boards and commissions. Oregon is now the 22nd state in the nation with an independent central panel of administrative law judges.
    Teleconference or telecourt provides states with a very efficient tool to hold court proceedings. As proceedings such as unemployment hearings get back logged, teleconferencing offers an efficient way to gather parties together. A typical use would be for all parties to dial a phone number to reach the conference bridge system and then use the docket number as the conference login. Using a docket number assures all parties involved in the case will meet in the right teleconference room. Calls can be recorded and archeived for future use. Features such as “Gavel” allow Judges or administrative people to place participants on hold or mute. Through DTMF tones hands can be “raised”. DTMF can also be used for signaling a yes or no and have the answer recorded.

    Teleconference is also a GREEN technology requiring no one to drive to court. Cities and states are looking for ways to become greener and telecourt is an easy way to reduce congestion in the court room and on the city streets.

    Sonexis a provider of conference bridges has been working with states like the State of Oregon to implement telecourt. For more information on how to use telecourt as a way to increase court hearings call Telcom & Data at 800-335-0229 or visit on line at http://www.conference-bridge.net/catalog/product/CMP50096.aspx

  • Telcom & Data announces new HD Software Based Conference Bridge

    May 11, 2010 (Chicago IL) Telcom & Data announces new HD Software Based Conference Bridge--a revolutionary new line of full-featured HD-voice compliant audio conferencing bridges that scale from 24 to 10,000 concurrent users. WYDE, a new ACUTA Corporate Affiliate, will offer a special discount to ACUTA members on HD Softbridges purchased before August 30, 2010. The promotional pricing will be available through WYDE authorized resellers Telcom Data Since 1996 Telcom & Data has been providing cconferencing solutions to companies worldwide. The WYDE HD Softbridge supports leading HD voice codecs such as G.722, G.722.1, G.722.2 (AMR-WB) and Skype. “Not only does our new HD Softbridge offer features found only on expensive legacy bridges, but its robust API makes it easy to integrate enterprise and web applications with the bridge,” said Michael Eastman, Director of Sales for WYDE Voice. “Also, since the bridges are software-based, they eliminate the need for digital signal processing cards which are very expensive and provide a single point of failure for conferencing bridges.” WYDE offers the industry’s next generation of high-definition audio conferencing bridges. The new HD Softbridge supports not only superior high-quality voice codecs, but sub-conferences, lectures, Q&A, operator assistance, real-time active speaker notification, conference broadcast, and additional technology that guarantees voice quality even when network congestion reduces bandwidth availability. WYDE Voice’s HD Softbridge can be scaled according to a customer’s regional need and internet capabilities via a single stream connection to enable regional, national, and international conference calls over geo-distributed areas. The HD Softbridge can scale to support even the largest conference providers with full mission-critical capabilities. The HD Softbridge is in production with a number of WYDE’s largest customers, enabling them to create very intuitive, powerful, and brand-specific user interface experiences. WYDE’s HD Softbridge is the industry’s lowest cost conference bridge, and runs on off-the-shelf Dell servers. Premium options available include a flash-based host interface and web sharing. Also, included with the WYDE bridge is a 60-day trial of the Peerport hosted teamwork service which seamlessly integrates with the HD Softbridge and provides the additional capabilities for messaging, calendaring, action item tracking and document management integrated together in a private community environment. To learn more about Peerport, visit www.peerport.us. About WYDE Voice WYDE Voice is the winner of the prestigious VON Top Innovator ‘Best in Show’ Award, for its high-quality, high-capacity conferencing bridges. It develops HD voice applications for organizations of all sizes. The company offers turn-key products with customizable features at the most cost effective price point on the market. WYDE Voice specializes in bringing high-quality voice to complex, multi-speaker and multi-listener environments. For more information, visit www.conference-bridge.net or call 800-335-0229.

  • SoundStation Phone Enhances your Conference Call Experience

    For maintaining proficiency in communication, there is a need to have proper communication systems to be installed in the organization. Communication is the basic requirement for an organization to function in harmony and coordination. To further enhance the organization's communications use SoundStation phones. These are the phones which are designed for the purpose of conference calls.
    Teleconferencing helps business organizations to hold conferences without much fuss. It provides a global platform to hold conferences and discuss on important issues. SoundStation phones are manufactured by Polycom, the world leader in telecom business. These phones are in popular demand all across the world as they have all the required features like: pause, mute, hold, flash, redial, speed dial, volume control, caller id, wide display panel with extended back light and in-built phone memory for storing phone numbers and extension numbers.

    Apart from the standard features, SoundStation conference call phone is also known for its resistance feature. That is, this phone is resistant to all kinds of disturbances that are caused by wireless equipments like: radio, mobile phone, etc, present around the phone. This facilitates smooth and hassle-free conferencing. There is a sharp increase in conference phone usage as it helps business time and money. This is so because, it enables the end user to actively participate in the conference without being physically present at a common venue.

    IP office system is another very important communication tool for both business and non-business organizations. It is a composite system which offers some very important features which makes communication an easy and convenient affair. It includes a phone system which is like any other phone with all the basic features. The only difference is the mode of connectivity. It provides connectivity with the help of World Wide Web.

    IP office system also includes a unified messaging server for voice mails, e mails, fax messages, call recording, etc, a conferencing solution which helps in secure, easy to use and very cost-effective conferencing. It is ideal for team meetings, client conferences, training, etc. Thus, having such a system provides a complete solution to all your office communication needs.

    Having these high tech communication systems is another thing and maintaining them is another thing. They require regular maintenance to ensure effective functioning. For example: Data cabinet is one such telecom accessory which safeguards the servers and helps in placing them at one common place.

    Data Cabinet provides an enclosure for housing servers, telecommunication equipment, computer hardware, LAN equipment and other electronic equipment. It saves these equipments from dust and at the same time, provides enough ventilation to keep the systems cool. The bottom line is, communication is extremely important and thus, requires proper attention.

  • Single Line Phone is the Commonly Used Communication Tool

    Communication is the essence of our day to day activity. It is through communication only that we are able to convey our thoughts to other people. Single line phone is one such equipment which is used for daily communications, whether it is personal of professional.
    Single line phone comes with warranty, speed-dialing, memory storage, built-in speakerphones and powerful amplifiers. Some of them also have unique features like: hearing impaired phones that are hearing-aid compatible or phones that are wall-mountable, headset-compatible and many more. It comes in various different colors and capacities.

    If you're looking for a wireless headset or an office headset to work with your single line phone, do a proper market survey and only then decide on any specific brand. Investment in telecommunication systems is for long term basis, so it should be done under the able guidance of professionals. The selection of the phones should be done by studying their features. The phone should have all the basic features like: pause, mute, hold, flash, redial, speed dial, volume control, caller id, wide display screen with extended back light and in-built phone memory for storing phone numbers and extension numbers.

    One of the most important things to be taken care of is the power supply to the means of communication. With the increase in demand of electricity, power cuts and power fluctuations are pretty common. In order to provide your computers with the sufficient power, use battery back up/UPS (Uninterruptible power supply). This is a system which is charged with the help of electricity and the moment there is any power cut off or fluctuation, the UPS provides the required power back up to the organization's computers.

    Battery back up/UPS is a unit which sits between a computer and the power that keeps it running. It not only provides power back up but also safe guards your computer from getting hampered from high voltage fluctuations and thus, avoids any kind of system burnt out.

    Apart from power back up, maintenance of your communication systems is also important. The mother of all systems is your system servers. They are the ones which provide you with facilities of intranet and internet. Server rack cabinet helps in keeping all the server units of the organization at one common place.

    Server rack cabinet is specifically designed for keeping servers. It has proper ventilation which is very important as servers heat up on functioning. The rack also protect them form dusts and provides them easy mobility as it has wheels beneath. Thus, there are many tools and accessories to ensure effective and efficient communication.

  • Sutus VoIP Phone System Has the Spotlight at the DEMO.COM Show

    Sutus, a manufacturer of Small VoIP Business Phone Systems, was One of 65 companies choosen to spotlight it’s offering in front of thousands techies at the most recent DEMO.COM event in Palm Desert CA. Each company is given just six minutes on the DEMO stage to truly demonstrate how their product will change the world.
    Sutus showed of it’s Business Central system wants to deliver most of the technology a small business needs to run in a single product called Business Central. The company announced its latest version, Business Central 5880, today on-stage at DEMO, and also showed off how easy it is to set up.
    BCS is a single device that includes phone service, file sharing, wireless internet, a security firewall, an email server, and more. Sutus executives brought a Business Central reseller onstage to compete with a supposed reseller of traditional IT. Setting up servers and routers usually takes a lot more time than can be achieved in a six-minute DEMO presentation, but Sutus’ system was up-and-running in a few minutes, and the presenters had time to spare to show off other features. You can also install applications on Business Central. Sutus showed the audience SAP Business One, which has been integrated into Business Central, and includes tools like financial management and customer relationship management. For more information on Sutus please check out http://www.telcom-data.com/small-business-phone-system.aspx
    or call 800-335-0229.

  • Sutus Launches New All-In-One Business Central(TM) 5880 Platform IT, Telephony Infrastructure and Business Applications at DEMO 2010

    PALM DESERT, Calif., March 23 /PRNewswire/ -- Sutus, Inc., a leader in unified IT and telephony infrastructure for retail, small- and medium-sized businesses, announces the launch of its Business Central 2880 at DEMO 2010. In their on-stage presentation to the show attendees, they pitted a traditional reseller against a Sutus reseller. The resellers attempted to install a complete IT and telephony infrastructure and demonstrated multiple features of SAP's Business One software in the show's signature six-minute time frame.
    "At DEMO 2010 we launched our Business Central 5880. Our solution for retail, small business and branch offices replaces all the traditional hardware and software products in the IT and telephone infrastructure with a single easy to install and manage appliance running either on-premise or cloud based solutions," said Robin Porter, President and CEO of Sutus. She continued, "In our six minutes onstage, not only did we highlight the massive reduction in hardware and software current solutions require, but we were able to quantify the real cost savings our current customers are realizing in the field. The 60% cost savings over the old way of doing things we highlighted in our demo is based on real field data from our resellers."

    About Sutus, Inc.

    Sutus provides small businesses with an enterprise/carrier class all-in-one solution that delivers office network and telephony infrastructure that is affordable, robust and extremely flexible. The Sutus Business Central"! is the winner of Internet Telephony Magazine's 2009 Product of the Year Award, VON Innovators Award 2008, Unified Communications product of the year awards and IT Expo's 'Best Newcomer' award. It is designed specifically for business locations with up to 25 employees, providing all core IT infrastructure as well as turnkey traditional telephony, VoIP and other advanced phone and data services through Sutus business partners. The Business Central product line significantly improves a reseller's ability to install, service and remotely manage offices and retail locations. www.sutus.com

    SOURCE Sutus, Inc.

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