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Cetis, Inc., a manufacture of hotel phones, has announced the installation of the company’s 60,000th hotel guestroom IP telephone. Designed and engineered in America and Europe specifically for hospitality applications, Cetis IP telephones are available in Teledex iPhone and E Series, and TeleMatrix 9600IP and 3300IP single and two-line configurations.
“Since 2006, Cetis has been a hospitality industry leader in the design, engineering, and manufacturing of IP telephones for hotel guestroom applications,” reports Dr. Bing N. Sun, President & CEO, Cetis, Inc. “Our Teledex, and TeleMatrix brand IP telephones continue to lead the way with innovative design, rich feature sets, and proven SIP interoperability,” he emphasizes.

“Cetis SIP-compatible IP telephones are competitively priced, easy to install, and seamlessly configured to meet guest expectations,” adds Brock Munsell, Cetis Chief Technology Officer. “And because our Teledex and TeleMatrix brand IP phones are designed to effectively emulate the look and feel of a standard analog set, the guest experience is seamless, but the feature set is pure IP,” Munsell adds.

“Cetis also hosts one of the most advanced SIP telephony labs in the world to provide Cetis-certified channel partners and value added resellers (VAR) access to Cetis Tier 3 IP technical support teams, software tools and upgrades, a 24/7 knowledge base, documentation, FAQs, and forums for troubleshooting,” states Mr. Munsell.

Cetis installation partners are SSCA. (SIP School Certified Associate) and Cetis Applications-certified to install and support Cetis telephones operating on the latest IP-PBX telephone systems. The Cetis Mass Configuration Utility (MCU) is engineered to create large numbers of configuration files required to quickly pre-program or deploy Cetis IP telephones. The Cetis IP Mass Administration Utility (MAU) performs administration functions, such as firmware updates to Cetis SIP telephones either prior to installation or on location.

Teledex iPhone ND Series corded and NDC Series cordless, and TeleMatrix 3300IP corded and 9600IP cordless IP telephones by Cetis, are available in single and two-line configurations, and are certified to interoperate with the worldfs leading IP-PBX systems, including Aastra, Alcatel-Lucent, Avaya, Cisco, Defero3, Digium/Asterisk, Epygi, InnovationX, Mitel, NEC, Siemens, and Thing5.

For more information on Hotel phones please call Telcom & Data Inc. at 800-335-0229 or visit www.telcom-data.com

If you are a user of Polycom’s SoundStation2 and need to place a 3 party conference call on your Partner ACS, Merlin Legend or Merlin Magix phone system you probably can’t make a conference call. When you press the conference button nothing happens. This is because the Soundstation conference phone is set to factory default settings and needs to be adjusted. You will need to adjust the conference flash rate or recall flash rate in order for the conference feature to work.
On the Polycom Soundstation you can adjust the timing of the Flash delay to 75, 100, 300, or 600 milliseconds. The 600 Millisecond settings sees to work best and will allow the conference function key to operate.

Directions are as follows:

1.Press the Menu button, choose Admin
Setup and press the Select button,
enter the passcode (if required)
and press the ENTER soft key.
2. Choose Phone System followed by
Flash Timing from the available options
and press the Select button.
3. Use the <- and -> soft keys to step
through the available Flash Timing
options and select 600 milliseconds.
4. Press the SAVE soft key to save
changes. You may press the Exit
button to cancel your selection.
5. After about 15 seconds you should
hear the tone, and you should see
READY appear on the console’s
LCD screen. This indicates that the
console and base station have reconnected.
The new settings will now
be active.

To place a 3 way conference call dial your first number after the party answers press the conference button once and this will place the first call on hold and will also provide a second dial tone. dial the second number and when the second party answers press the conference button to connect both parties.

If you require more than two conference parties on a single conference call check out the affordable Multisuns 8 port conference bridge which allows you to connect up to 8 people in to a single conference call.

For more information about Polycom, Avaya or Conference Calls call 800-335-0229 or visit www.telcom-data.com

From the desk of Ricardo Trinidad

School Paging Systems provide educators with two way communications and safety in the classroom. Bogen school paging solutions are easy to implement and are affordable for smaller schools under 75 classrooms. Bogen offers two systems including the PI35A and the SI35A paging consoles. Both systems offer a many key paging and safety features. Including complete facilities for distributing a variety of program materials from optional equipment such as microphones, CD player-FM/AM tuner, or other source. Selection of program material, as well as its distribution to selected rooms is accomplished with simple push-button program selection. Emergency announcements to all classrooms are accomplished with a single push button. These announcements take precedence over all system functions and are transmitted at a predetermined level. Provisions are included to permit emergency paging from a remote telephone, interphone, or microphone. Teachers converse hands-free with the control center operator over their individual classroom speaker. Calls to staff locations are announced by a supervisory tone signal, which repeats at regular intervals to indicate that the channel is open and the room is being monitored. Classrooms can be equipped with call-in switches to call the control center. Call-in switches can include classroom privacy control to positively prevent monitoring. Provisions are included for voice call-in. For more information on school paging systems please call 800-335-0229 and ask for a school paging specialist or visit www.bogen-paging.com

The Plantronics CS500 XD Wireless Headset Series is a simple to use device for hands free phone calls. The new system replaces the CS50 as a solution for locations that use many wireless headsets. It allows for more wireless headsets to be used in the same area while maintaining clear conversations. The CS500 XD series is based on the design of the CS500 series and includes the same features. Call Management One touch call answer/end, volume control and mute allows for the user to manage calls from up to 350 feet from the charging base. The CS500 XD system supports conferencing for up to three XD Series headsets. New headsets connect to the base by simply docking the headset in the charging base. Audio Quality Designed for environments that use lots of wireless headsets, the CS500 XD Series features 900MHz with 3x more available channels compared to DECT 6.0. Choose between narrow or wideband professional grade audio quality. Narrowband extends talk time and wideband mode enables clearer conversations. An extended boom and noise-canceling microphone filter out background noise so listeners can hear conversations clearly. Enhanced Digital Signal Processing (DSP) provides clear audio the way it's meant to be heard. Wearing Style Options The CS500 XD Series offers three comfort-tested wearing options: Convertible: Customizable for over-the-ear, over-the-head or behind-the-head use Over-the-head monaural: covers one ear for comfort and awareness of environment Over-the-head binaural: covers both ears for comfort, focus and blocking out background noise For more information about the New CS500 XD Wireless Headset system view it on Telcom & Data's website or call 800-335-0229.

During these difficult economic times many companies are struggling to keep from going under. The costs to stay in business are growing while incoming revenue is steadily decreasing. Companies are looking for any way to save money. One proven way for them to lower costs is to bring an in-house conference system into an office. Many businesses currently outsource this service to telephone companies who charge premium rates. Charges range from 10 to 35 cents per minute per person. A 30 minute conference call with several people gets expensive rather quickly. Telcom & Data is pleased to introduce a product that prevents businesses from having to pay these unnecessarily high prices. A Conference Bridge by XOP Networks is a smart alternative to dealing with telephone companies. With audio conference bridges scaling from 8 ports to 960 ports, XOP Networks Conference Bridges are ideal for any sized business. These products support multiple conferencing options (Meet-me, Reservation-less, Group Dial etc.). In addition to audio conferencing these products support integrated web conferencing. The web conferencing features allows participants to share documents (Power Point, Excel etc.) and co-browse web sites. All of these products provide a Web based user interface for conference scheduling and system administration. Depending on your needs, ports can be: analog, digital T1/E1, VoIP, or a combination of the three. For systems with digital T1/E1, ports are provisioned in increments of 24 (North America) or 30 (Europe, CCITT). These products support all applicable legacy signaling standards including, analog Loop Start, E&M Wink Start and ISDN PRI. The VoIP trunk interface is based on industry standard Session Initiation Protocol (SIP). Visit Telcom & Data's website or call 800-335-0229 to learn more about how businesses can benefit from an in-house conference bridge by XOP Networks. About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

Conference calls play a major role in modern day business. They allow a group of employees to communicate with associates and customers located far away. A regular office phone's speaker function is not built to be used by a conference room full of people. It will result in unclear and confusing conversations. Telcom & Data provides the world's best-selling conference phone. The Polycom SoundStation 2 is the ideal conference phone for small- to medium-sized conference rooms. Polycom's SoundStation 2 is unlike other speakerphones that only allow one person to talk at a time. Polycom's Acoustic Clarity Technology provides natural free flowing two-way discussions for a group of people. Dynamic Noise Reduction increases microphone sensitivity and reduces distracting background noise. The SoundStation 2 comes with 360 degree microphone coverage. No matter where a person is sitting there will be a microphone in front of them. Polycom also built in traditional telephone features like redial, mute, transfer and hold. Not only is the SoundStation 2 easy to install but it is also user friendly. It connects into any analog jock and can be connected to a PBX with an analog extension. A back lit screen displays dialed numbers, duration of call and caller ID. The SoundStation 2 also comes with the ability to increase coverage. Optional microphones and speakers can be added to the system for larger conference rooms. These will ensure that everyone can hear and be heard. For more information about the Polycom SoundStation 2, visit Telcom & Data's website or call 800-355-0229. About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

Law firms can access the whole world from one location using videoconferencing, saving time and money and increasing quality of life for attorneys who previously had to travel to do depositions. By using the latest in videoconferencing from Polycom, video depositions, arraignment hearings, oral arguments, settlement conferences and, in some cases, trials, can be done remotely with great benefit to clients and law firms alike.

Videoconferencing systems enable testifying witnesses to “appear” in court without traveling to the courtroom. Expert witnesses, prisoners, and various other witnesses provide the same testimony from remote locations as they could actually in the courtroom.

For trials involving prison inmates, videoconferencing technology not only saves time and money but increases safety as well. From the prison, prisoners see and hear everything that takes place in the courtroom and are able to answer questions posed to them by the presiding judges and lawyers as though they were physically in the courtroom. Videoconferencing in the court system offers significant cost savings and improved security by reducing the need for high-security prisoner transport.

Polycom’s PVX Desktop Videoconferencing Solution uses a USB port to connect to your computer or laptop and provides professional, business class videoconferencing in a convenient, cost-effective package. It can be used to connect in courtrooms, boardrooms, even remotely, wherever internet is available. It is just one of the many videoconference solutions offered by Polycom and Telcom-Data. Please call Carrie McKenzie at (800) 335-0229 ext. 833 or email [email protected] for more information or to arrange a demo of this great product.

If you are in the hotel business then you are undoubtedly familiar with Teledex Hotel phones. Teledex is the inventor of the first hotel guestroom telephone with programmable guest service keys and custom faceplate design, and the innovator of a host of new hotel telephone technologies. Even if you are not in the hotel business and have stayed at a hotel chances are you have used a Teledex phone. Since 1982 Teledex has manufactured over 15,000,000 hotel phones for every major chain of hotels in the world. Teledex continues it’s domination of the hospitality industry with its new line of IP guestroom phones. The new iPhone Series telephones combines a fresh new look with legendary Teledex quality and reliability. iPhone boasts graceful, sculpted curves that accent a comfortable, familiar user interface and suitable for virtually any type of hotel. Available in analog and VoIP, corded and cordless, iPhone telephones deliver modern, tech-inspired lines surrounding what’s inside: the industry’s most reliable, feature-rich telephone. Teledex iPhone SIP ND series phones are the perfect complement to our iPhone SIP LD series display phones. The sleek industrial design fits well in any guest room. Fully compliant with your SIP voice network, iPhone non-display phones deliver both the performance and style that hotels and their guests want. Teledex has partnered with AVAYA, Nortel, Mitel , Cisco, and Alcaltel, to provide products designed to integrate their hotel phones with these popular manufacturers as well as others. For more information on Teledex phones please visit http://www.telcom-data.com/teledex.aspx or call 800-335-0229

Sonexis Technology, Inc., a leading manufactuer of audio and web conferencing systems, today announced it has been selected by Avaya Inc., a global leader in business collaboration systems, software and services, for membership in the Avaya DevConnect program focusing on Avaya’s flagship small to medium enterprise solution, Avaya IP Office.
Sonexis delivers a feature-rich collaboration solution well-suited for the small to medium enterprise (SME). Sonexis ConferenceManager™ provides a high quality collaboration environment to customers looking to implement a secure, cost-effective solution for audio and web conferencing. As a result, SME customers gain more flexibility and cost savings over traditional conferencing service providers, and benefit from enhanced security features that are inherent in the platform.

"Membership in Avaya's developer community helps Sonexis deliver a comprehensive and secure collaboration solution to IP Office customers," said Dan Watkins, Executive Vice President with Sonexis. “ConferenceManager™ offers a robust and secure collaboration solution that can be seamlessly deployed to customers that require an expanded collaboration solution while preserving prior investments in telephony and data infrastructure. The testing of the ConferenceManager solution with Avaya IP Office through the DevConnect program will provide Avaya customers with another option for enhanced audio and web collaboration.”

“We welcome Sonexis Technology to the Avaya DevConnect community of development partners.” said Eric Rossman, Vice President, Developer Relations, Avaya. “Sonexis Technology’s collaboration offering for the small-to-medium size enterprise marketplace will provide greater capability and choice for Avaya IP Office customers.”

For more information on Sonexis Conferencing or Avaya IP office please call 800-335-0229 ext 834. Or visit us at www.telcom-data.com

How much time and money is your company spending on meetings? How often are people traveling across town, across the country or around the world to attend meetings in person that could just as productively be held via tele- or videoconference? What impact does this have on your company’s carbon footprint? In today’s business world, traveling for a meeting costs more than just the hotel and the plane ticket. The cost of the time spent going through security, waiting for a plane, out of touch in the air, this often costs more than the ticket and hotel. Add to that the cost of meals and rental cars and every meeting gets more expensive than you initially may have thought.

Polycom has created a free calculator that will allow you to see just how much these meetings cost your company annually and how quickly a conferencing system can pay for itself. It even shows how Polycom conferencing helps your company go green! Click here for your free analysis and then call Carrie McKenzie at (800) 335-0229 x 833 or email at [email protected] to find out more about how Polycom will start saving your company money from day one.