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Imagine being in charge of a large company with offices spread out across the region. Being able to stay in constant contact with all the sections of the widespread organization is vital. When separated by large distances, in person meetings are not a realistic option. A method for having immediate meetings with distant people is necessary. Quickly getting a group of people together in a video conference could save a company from tragedy. Telcom & Data supplies products that provide this feature. Polycom HDX Collection Video Conferencing Systems allow for high definition video conferencing across any distance.
An HDX Polycom Video Conferencing System is the closest a company can get to face to face meetings without actually being in the same room. Polycom Siren 22 and Polycom Stereo Surround technologies provide life-like conference audio. A single microphone allows attendees to hear remote participant's voices through left and right dual-mode speakers.

The HDX system is powerful enough to pick up the most subtle of sounds and transmit them to others in the conference. This enables clearer communications and more efficient meetings. With this Polycom video conferencing system expect high quality video conferencing and a new benchmark for stylish elegance and versatility.

To learn more about the Polycom HDX Collection Video Conferencing System visit Telcom & Data's website or call 800-335-0229.

About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

While employees may be the most vocal about it, they aren't the only ones in the office affected by the summer heat. Server enclosures are in danger of overheating and damaging the equipment they hold. As smaller and more powerful servers are placed together in large configurations there is an increased risk of overheating. Even with costly floor space and air conditioning additions, companies still struggle with uneven cooling and hot air recirculation resulting from heat exhaust from other enclosures. Telcom & Data provides Great Lakes Water Cooled Server Racks as a solution to this serious problem. The Closed Loop Water Cooled Server Rack is a 36 rack mount unit. This rack takes up 50% less floor space by eliminating the need for raised floor cooling systems and for hot and cold aisles. The cooling system uses low pressure chilled water to remove the heat produced by the servers. The unit consumes up to 40% less energy than a traditional infrastructure. The high-tech cooling system limits the risk of overheating individual servers which will in turn save on maintenance costs. Customized options include a fully-configured enclosure or a kit to convert any 42" or deeper ES Series enclosure from an air cooled unit to a water-based, liquid cooled unit. For more information about Closed Loop Water Cooled Server Rack by Great Lakes Case & Cabinet visit Rack-cabinets.com or call 800-335-0229. About Rack-cabinets.com and Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. The company is a leader in server racks and business phone systems. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami. Rack-cabinets.com offers a wide variety of data center equipment and is powered by Telcom & Data. About Great Lakes Case & Cabinet: Great Lakes Case & Cabinet is a leading manufacturer of racks, wall mount and free-standing enclosures, technical furniture/command center systems and accessories for the data, communication, broadcast, sound, and security industries. At Great Lakes, quality products and world-class customer service have been the company's guiding principles for more than 25 years.

With gas prices being as high as they are, commuting is not as practical for employees as it once was. A company could lose some of their most talented employees because they can't afford to drive long distances to work. Something must be done to attract new employees and retain current ones that face long daily commutes. Telcom & Data is excited to provide a product to solve this issue. Multi-Tech VoIP Gateways make it possible for employees to work from home and spend more time with their families.
Offering telecommuting to employees makes sense now more than ever. Multi-Tech VoIP internet telephone gateways make it easy for anyone to work outside of the office. Telecommuters can work remotely and still be connected to the office phone system. The office phone system features can be accessed remotely. When a telecommuter goes off hook and dials out they will be connecting through the main offices phone lines. Telecommuters can be transferred calls, intercom, use the paging system and many other system features.

Multi-Tech VoIP Gateways are simple to connect and work with most phone systems regardless of age. Telecommuting is the ideal employee benefit. If your company is not offering it to employees, your competitor will.

For more information about Multi-Tech VoIP Gateways and telecommuting, visit Telcom & Data's website or call 800-335-0229.

About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

About Multi-Tech: Multi-Tech Systems offers the industry's most comprehensive M2M (machine-to-machine) communications products and services portfolio available today. As a leader in M2M and Unified Communications for more than 40 years, Multi-Tech's reputation for reliability and innovative design is evident with 80+ patents, 20+ million devices being used by thousands of customers worldwide.

Forgetting what a client, attorney, doctor or personal acquaintance said over the phone could result in a loss of business and credibility. People aren't always clear over the phone and it is easy to misunderstand them. It would be useful to be able to double check what was said in a conversation. Telcom & Data is pleased to provide a product to fill this need. The RecordMyCalls USB Recorder automatically records all phone conversations on a single line into a voice database stored on a computer. The simple to use device records both sides of the conversation on calls made from any cord or wireless phone on the same phone line. Each call can be manually recorded or it can be set to automatically record any call that's made or received. The RecordMyCalls USB Recorder comes with management software that allows for instant crystal clear playback of the phone calls through the computer's speakers. The simple management software automatically time and date stamps recorded files so it is easy to search and find a conversation on the computer. It also records caller's ID so that conversations can be searched by name. The software allows for notes to be added to the audio files and for them to be sent via email. Sound files are compressed so they don't take up much hard drive space on the computer. If you can plug in a phone, you will have no trouble installing the RecordMyCalls USB Recorder. The entire process will take less than five minutes. The simple computer software only takes minutes to install on the computer. Once installed, the USB recorder is maintenance free. No tapes or batteries are needed. Visit Telcom & Data's website or call 800-335-0229 for more information about the RecordMyCalls USB Recorder. About Telcom & Data: Since 1996, Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

Being able to feel safe and secure in your own home is something that everyone should feel. Unfortunately there are people that do not have this luxury. Older apartment buildings with outdated entry systems are often not as secure as they should be. A malfunctioning door phone could cause tenants to unknowingly let unwanted people into the building. An entry system should have clear audio so that the person can be easily identified. Telcom & Data has products that make residents feel safe in their apartment building. Door Phone Intercoms from Viking will help prevent unwanted guests from entering an apartment building. Viking makes entry systems for apartment buildings of any size. Their ADA Compliant Multi-Tenant Door Entry System with Voice/LCD Assist allows for up to 525 names to be programmed into the built in directory. With this system, once an apartment number is selected a pre-programmed phone number is dialed and provides two way communication. If the proper touch tone command is entered on the apartment phone, the door can be unlocked. The ADA Compliant Multi-Tenant Door Entry System is available in flush and surface mount configurations. The easy to use system includes a ½ inch high digital display to show the directory of the people in the building and directions. A built in voice recorder can also provide a verbal message. An EZ access button provides written and verbal information on how to use the system. The metal keypad allows for keyless entry capabilities. Both versions were designed with strength and durability in mind. A Stainless steel front panel, abrasion resistant display lens, and speaker protection screen make the ADA Compliant Multi-Tenant Door Entry System vandal resistant. It also includes weather resistant features able to withstand any type of severe weather. For more information about the ADA Compliant Multi-Tenant Door Entry System with Voice/LCD by Viking, visit Telcom & Data's website or call 800-335-0229. About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

The economy has caused companies to make every effort they can to save money. This results in cutbacks being made in an effort to get the most out of their dollar as possible. One area where a cutback could pose a problem is in the maintenance and support of Avaya phone systems. For this service the amount of money spent usually relates to the quality of the coverage received. A cheaper phone system service may end up costing a business more if a major problem occurs with the Avaya system. Telcom & Data proudly offers a service that differs from this trend. Avaya Support and Phone System Maintenance promises to reduce costs without reducing protection. Companies that make the switch to Telcom & Data's Avaya support service frequently cut maintenance costs by 30%. Other phone system services offer less coverage and cost more. Telcom & Data offers solutions that will save money. If a major problem happens, the monthly maintenance plan covers the unplanned costs. 24/7 alarm monitoring provides constant security and the fastest response time for service. Telcom & Data offers complete Avaya phone system maintenance, upgrades and repairs. The complete maintenance program covers all parts and labor and a technician assigned to each account. There are three coverage plans offered by Telcom & Data. The Full Coverage plan includes PBX, Voicemail, and Handsets (excludes wireless handsets). The Switch and Voicemail plan has the same coverage as the previous plan but it excludes all handsets. The final plan is Remote Support and Monitoring Only. For this service all parts and onsite labor are billable. Telcom & Data services Avaya (Definity, IP Office, Merlin, Partner, Audix, Communication Manager, Lucent), Allworx VoIP Phones, Nortel (Norstar) and Intertel phone systems. When asked about the Avaya Support Service, Ricardo Trinidad, president of Telcom & Data said,  Telcom & Data wants businesses to know that we will continue to support out of date Avaya phone systems no matter how old. For more information on Telcom & Data's Avaya Support and Phone System Maintenance Service and how to receive a free quote, visit Telcom & Data's website or call 800-355-0229. About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

Conference calls play a major role in modern day business. They allow a group of employees to communicate with associates and customers located far away. A regular office phone's speaker function is not built to be used by a conference room full of people. It will result in unclear and confusing conversations. Telcom & Data provides the world's best-selling conference phone. The Polycom SoundStation 2 is the ideal conference phone for small- to medium-sized conference rooms. Polycom's SoundStation 2 is unlike other speakerphones that only allow one person to talk at a time. Polycom's Acoustic Clarity Technology provides natural free flowing two-way discussions for a group of people. Dynamic Noise Reduction increases microphone sensitivity and reduces distracting background noise. The SoundStation 2 comes with 360 degree microphone coverage. No matter where a person is sitting there will be a microphone in front of them. Polycom also built in traditional telephone features like redial, mute, transfer and hold. Not only is the SoundStation 2 easy to install but it is also user friendly. It connects into any analog jock and can be connected to a PBX with an analog extension. A back lit screen displays dialed numbers, duration of call and caller ID. The SoundStation 2 also comes with the ability to increase coverage. Optional microphones and speakers can be added to the system for larger conference rooms. These will ensure that everyone can hear and be heard. For more information about the Polycom SoundStation 2, visit Telcom & Data's website or call 800-355-0229. About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

During these difficult economic times many companies are struggling to keep from going under. The costs to stay in business are growing while incoming revenue is steadily decreasing. Companies are looking for any way to save money. One proven way for them to lower costs is to bring an in-house conference system into an office. Many businesses currently outsource this service to telephone companies who charge premium rates. Charges range from 10 to 35 cents per minute per person. A 30 minute conference call with several people gets expensive rather quickly. Telcom & Data is pleased to introduce a product that prevents businesses from having to pay these unnecessarily high prices. A Conference Bridge by XOP Networks is a smart alternative to dealing with telephone companies. With audio conference bridges scaling from 8 ports to 960 ports, XOP Networks Conference Bridges are ideal for any sized business. These products support multiple conferencing options (Meet-me, Reservation-less, Group Dial etc.). In addition to audio conferencing these products support integrated web conferencing. The web conferencing features allows participants to share documents (Power Point, Excel etc.) and co-browse web sites. All of these products provide a Web based user interface for conference scheduling and system administration. Depending on your needs, ports can be: analog, digital T1/E1, VoIP, or a combination of the three. For systems with digital T1/E1, ports are provisioned in increments of 24 (North America) or 30 (Europe, CCITT). These products support all applicable legacy signaling standards including, analog Loop Start, E&M Wink Start and ISDN PRI. The VoIP trunk interface is based on industry standard Session Initiation Protocol (SIP). Visit Telcom & Data's website or call 800-335-0229 to learn more about how businesses can benefit from an in-house conference bridge by XOP Networks. About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

The Plantronics CS500 XD Wireless Headset Series is a simple to use device for hands free phone calls. The new system replaces the CS50 as a solution for locations that use many wireless headsets. It allows for more wireless headsets to be used in the same area while maintaining clear conversations. The CS500 XD series is based on the design of the CS500 series and includes the same features. Call Management One touch call answer/end, volume control and mute allows for the user to manage calls from up to 350 feet from the charging base. The CS500 XD system supports conferencing for up to three XD Series headsets. New headsets connect to the base by simply docking the headset in the charging base. Audio Quality Designed for environments that use lots of wireless headsets, the CS500 XD Series features 900MHz with 3x more available channels compared to DECT 6.0. Choose between narrow or wideband professional grade audio quality. Narrowband extends talk time and wideband mode enables clearer conversations. An extended boom and noise-canceling microphone filter out background noise so listeners can hear conversations clearly. Enhanced Digital Signal Processing (DSP) provides clear audio the way it's meant to be heard. Wearing Style Options The CS500 XD Series offers three comfort-tested wearing options: Convertible: Customizable for over-the-ear, over-the-head or behind-the-head use Over-the-head monaural: covers one ear for comfort and awareness of environment Over-the-head binaural: covers both ears for comfort, focus and blocking out background noise For more information about the New CS500 XD Wireless Headset system view it on Telcom & Data's website or call 800-335-0229.

While Hollywood’s portrayal of hackers may be slightly over exaggerated, the threat is real. Their version of hackers are interested in gaining government information. In reality hackers are after access to company’s phone lines. Hackers gain access to a business’s phone system and sell minutes to unsuspecting customers. This results in business’s receiving massive unforeseen phone bills large enough to ruin a small company.

With VOIP phone systems, Hackers have more opportunities than ever to steal phone services. It is important for a business to know how to protect themselves from this often forgotten threat.

Here are ten tips to help protect your company from becoming a hacker’s next victim.

1. Hire a company to do a thorough security analysis of your phone system security. This is ideal for smaller companies that can’t afford to pay a hacker’s massive telephone bill.

2. Be aware of your voice mail system. Hackers can gain access to a company’s phone lines through their voice mail system. It is important to make sure that a voice mail system does not use default passwords and that out bound calling features are turned off or well managed. Many voice mail systems can make out bound calls to notify you of messages. This feature can be used to make calls through your phone system.

3. Delete old voice mail boxes. In most businesses people come and go but voice mail boxes remain active and do not get removed.

4. Remove the Direct Inward System Access (DISA) feature from phones. DISA is a feature that allows companies to remotely use their phone systems to make outgoing calls. DISA is a favorite method among hackers to breach a phone system.

5. Be aware of Auto Attendant. Auto Attendant is used for routing calls and can transfer calls to offsite locations. Make sure this is turned off if you are not using it. If you are using this feature, change the passwords frequently.

6. Limit who has access to the call forwarding to outside numbers feature. Make sure that only those who need it have it and that the feature is turned off for everyone else.

7. Watch out for hackers posing as telephone company repairmen. A caller claiming to be a telephone company repairman calls and says he is testing the phone lines and will ask for the operator to transfer him to 910333 or 910XXX. These are access numbers to Sprint, or any other phone company, to make calls direct through your lines through the phone company’s network. The phone company will then bill back the call to you at the most expensive calling rate.

8. Remove old direct dial numbers that are no longer being used from your phone systems numbering scheme. They are another method that Hackers can use to get into your system.

9. Password protect conference call systems and conference bridges and use an in house bridge instead of an outside conference call service. This will give you maximum protection. In house conference bridges can be placed behind your company’s firewall and passwords can be changed for every conference.

10. Use Call Accounting Software such as Tapit Call Accounting. This type of software helps reduce unauthorized phone calls. The Tapit Fraud alert module sounds an alarm and sends you a text message when calling parameters are being breached.