Blog

  • Telcom & Data Introduces Uninterruptible Power Supply Battery Backups for Companies Looking to Protect their IT Equipment

    With severe weather sweeping the country, businesses have to be especially mindful about the safety of their IT equipment. Lightening and strong winds have the ability to interrupt or knock out an office's power. Most companies assume they are fully protected by having a backup power generator for their building. However this is not the case. Important IT equipment can be severely damaged in the short amount of time it takes for the generators to kick in. It is important to have a system in place to protect from this threat. Telcom & Data is proud to provide Uninterruptible Power Supply (UPS) Battery Backup systems. UPS systems protect office equipment from power outages, surges and spikes. UPS Battery Backup systems save companies from worrying about the safety of their IT equipment. They have you covered in any electrical situation by providing a few minutes of power. These precious couple of minutes give time for generators to power up or to properly turn off the equipment. This prevents from any information being lost or damage done. The UPS system also protects in situations that don't require the use of a generator. Quick power surges and spikes have the ability to cause just as much damage. A UPS Battery Backup System acts as a surge protector to make sure that IT equipment is constantly receiving the proper amount of voltage. Any more or less than the required amount could be costly. It's not worth waiting for a situation that requires a UPS system to happen before you consider purchasing or upgrading an out of date system. A single incident can outweigh the cost of bringing a UPS Battery Backup into the office. If you already have a system in your office, take the time to make sure that it is running properly. For more information about how an Uninterruptible Power Supply Battery Backup can protect your company, visit Rack-Cabinets.com or call 800-335-0229. About Rack-cabinets.com and Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. The company is a leader in server racks and business phone systems. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami. Rack-cabinets.com offers a wide variety of data center equipment and is powered by Telcom & Data.

  • Sutus INC Files for Bankruptcy

    Sutus INC. of Vancouver BC a manufacturer of IP Phone systems has filed for bankruptcy on the May 21st 2013. Attempts to reach SUTUS offices failed and the company web site is longer functional. Sutus manufactured and sold the BC200 and the model 5860 system. Many system were sold to pizza franchises.
    Telcom & Data has several techs that are certified to work on SUTUS manufactured phone system. For help or information please call 800-335-0229

  • Telcom & Data Introduces Viking Automated Attendants for Company’s Looking to Increase Call Handling Capacity Without Adding Costly Staff

    It may not be feasible for a small company to hire an extra employee to answer and redirect phone calls. Paying someone to handle this simple task can cost a company thousands of dollars in wages and benefits. Giving this duty to another worker is not efficient either. They will be swamped with calls and not be able to perform the job they were originally hired for. A cheap and efficient solution is needed. Telcom & Data is pleased to provide a product that fills this need. An Automated Attendant from Viking Electronics is an affordable option for small companies affected by this issue. The ACA-1A Automated Attendant is a user friendly unit compatible with Centrex, PABX and many key systems. It answers calls in a prompt and courteous manner and allows callers to route themselves with a touch tone phone to an extension or department. Callers without Touch Tone phones default to a live attendant. The message can be interrupted at any time by dialing a single number. Greetings and menu selections for up to 10 extensions can be user recorded. For diverse audiences menu selection can be set up for two different languages. The ACA-1A Automated Attendant system processes approximately four calls per minute. Multiples unit can be used together for companies with larger capacity needs. For more information on Viking Automated Attendants and how they can reduce costs, visit Telcom & Data's website or call 800-335-0229. About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

  • Telcom & Data Introduces Allworx’s Server Software Release 7.4.15.5, a Substantial Upgrade from Previous Versions

    The developers at Allworx are always working on improving past products. As technology improves so does the need for new features and functions. Allworx has found that there are always improvements to be made. They strive to provide the most current and up to date product as possible. Telcom & Data is excited to provide Allworx's newest version of Server Software. Release 7.4.15.5 is a great extension to their line of products.
    Many of the changes have improved the user friendliness of the software. Version 7.4.15.5 includes a simplified call transfer system. One of the additions to the system is a one-step transfer. With this method a call can be transferred with one button. Once the button is pressed the transferor can announce the transfer or hang up. The call is transferred when the phone is hung up. Another new feature is a dialed transfer. This method to transfers the current call using the handset's Transfer button. The transferor simply presses the Transfer button, dials the number of the recipient and then hangs up. The call is again transferred when they hang up. A simplified method to transfer a call to a voicemail box is also included. The transferor just has to push the Transfer button, press a VMAIL soft key and dial the appropriate extension. The call is transferred as soon as the extension is dialed. Transfer methods used in previous releases will continue to work in a similar manner as before.

    Another new feature is handset network profiles. This allows users to connect to different Allworx servers and to temporarily connect to their Allworx server from a different location. Users can connect to their Allworx server from their home's network without having to manually change network settings. Users can also choose from a list of profiles when rebooting their phone. Admins can create and save an alternate profile (archive profile) on the phone or download a set of profiles from the allworx server.

    For more information about the new features in Allworx's Server Software Release 7.4.15.5, visit Telcom & Data's website or call 800-335-0229.

    About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

  • Telcom & Data Introduces Engenius Long Range Cordless Phones for Companies Needing to Stay Connected over Large Areas

    Regular office phones do not work for all companies. Some businesses stretch over such a large area that normal phones can't reach. Standard office phones have a limited range because they are corded or aren't powerful enough. These phones are restricted from being used large distances away from their base. This is not ideal for companies that cover multiple acres or several floors. They are forced to have an assortment of phones placed all around the area. Telcom & Data is proud to provide a cordless phone with some serious range. The DuraFon X1 Cordless Phone by Engenius has an outdoor range of up to 3,000 acres and indoor range of 250,000 sq. feet. The DuraFon X1 is the world's longest range cordless phone available and is ideal for farms, hospitals, golf courses, hotels, and any other large area. Indoors it can penetrate through 12 floors. Despite its heavy duty design the DuraFon X1 still has standard phone features including impressive battery life. A lithium battery provides six hours of talk time and 50 hours of standby time. Hands free talking is made possible with a built in headset adapter. Multi-line and multi-handset capabilities are also features of the phone. It can handle up to four lines, one line per base, and up to 36 handsets, nine handsets per base. Caller ID, call waiting and music on hold functions are also included. An optional antenna for increasing range can be purchased. For more information about the DuraFon X1 Cordless Phone by Engenius, visit Telcom & Data's website or call 800-335-0229 About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

  • Telcom & Data Introduces Standard and Custom Medical Furniture from Great Lakes Case & Cabinet for the Healthcare Industry

    Not just any regular wall racks, cases or technical furniture systems can be used in the medical industry. Special provisions must be made in order to provide safety and usability. Medical furniture used in this industry must be designed to meet certain requirements and standards. Negative outcomes can result if the correct guidelines are not followed. Telcom & Data is proud to provide products that meet these standards. For more than two decades, Great Lakes Case & Cabinet has been providing high quality medical cabinets, carts, racks, technical furniture systems and custom applications for the healthcare industry. Great Lakes Case & Cabinet's standard medical furniture has been designed to comply with privacy rule requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Patient information can be protected in mobile work stations, wall mounts and DVR lock boxes. These products offer security in both patient rooms and nurse stations. The Office of Statewide Health Planning and Development (OSHPD) Pre-Approval (OPA) numbers are also available for Great Lakes most popular medical cabinets and carts. Products were independently reviewed and submitted to OSHPD and are in compliance with the 2010 California Building Code. In addition to standard products, Great Lake's modern manufacturing facility allows for the creation of custom designs for unique medical environments. Equipment can be designed and manufactured with a six week lead time, or within ten working days using the "Fast Track" Design and Engineering Service. Great Lakes provides both standard equipment that meets the medical industry's need and custom products for specific requests. For more information about products designed for the Medical Industry by Great Lakes Case & Cabinet, visit Rack-cabinets.com or call 800-335-0229. About Rack-cabinets.com and Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. The company is a leader in server racks and business phone systems. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami. Rack-cabinets.com offers a wide variety of data center equipment and is powered by Telcom & Data. About Great Lakes Case & Cabinet: Great Lakes Case & Cabinet is a leading manufacturer of racks, wall mount and free-standing enclosures, technical furniture/command center systems and accessories for the data, communication, broadcast, sound, and security industries. At Great Lakes, quality products and world-class customer service have been the company's guiding principles for more than 25 years.

  • Telcom & Data Introduces Business Phone System Leasing from Marlin Leasing for Companies Looking to Save Money

    Running a business is never easy. There are many factors that determine its success. With the current state of the economy, many companies are struggling financially and have to make cutbacks. Expensive office equipment accounts for a large portion of these costs. The initial purchase, repair and maintenance costs can be substantial for a smaller company. Telcom & Data presents an affordable alternative to these high costs. A Business Phone System Lease from Marlin Leasing is a smart option for businesses of any size.
    Leasing Business Phone Systems can help a business survive uncertain times and also prepare them for the next boom. Leasing provides long flexible terms with low monthly payments. There are no high initial payments because leasing permits 100% financing with no down payment. Another attractive feature is that lease payments are fixed and not adjustable. Businesses will not have to worry about dealing with floating interest rates. Leasing companies can also reduce maintenance costs by including them in the lease.

    There are many ways to configure a lease. A leasing company can come up with a solution designed specifically for a company's needs. For instance, if the equipment is no longer useful to the business at the end of the lease, they can choose to not exercise the lease end purchase option. A lease can also be structured as an operating lease so that payments are tax deductible and the equipment lease obligation remains off the balance sheet.

    For more information about the benefits of Business Phone System Leasing from Marlin Leasing, visit Telcom & Data's website or call 800-335-0229.

    About Telcom & Data:
    Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami.

    About Marlin Business Services Corp.
    Since 1997, Marlin has extended $3 billion in financing by providing tailored financing programs and competitive lease structures. Marlin's value proposition is centered around providing excellent service and delivering on commitments made to equipment dealers, manufacturers, resellers, distributors and their customers.

  • Telcom & Data Introduces Viking Emergency Phones for Indoor/Outdoor Pools just in Time for the Summer Heat Wave

    Outdoor Emergency Pool Phone with Enhanced Weather Protection

     

    The thermometer is at its highest during these summer months and everyone is looking for a way to cool off. Many people escape the heat by visiting their local swimming pool. Public and private pools are a great place for people to relax and have fun. Of course the danger of swimming pools is always present. Lifeguards and parents need to be on constant lookout for any signs of trouble. If an emergency situation does happen, it is necessary to have a quick method for calling emergency services. Telcom & Data is proud to provide a product to help increase swimming pool safety. The 1600A Series ADA Compliant Emergency Phones from Viking are ideal for swimming pool areas. In most states, the law requires that pools available to the public have emergency phones. Providing guests with a safe and enjoyable experience should be the top priority of any pool operator. The 1600A Series ADA Compliant Emergency Phones are designed to provide quick and reliable hands free communication perfect for an indoor or outdoor pool area. The 1600A Series phones can be programmed to automatically deliver a digital announcement to identify the location of the emergency call and then initiate the call connected LED light. All units are phone line powered, requiring no batteries or external power. Up to five emergency numbers can be programmed into the phone. For outdoor pool areas Enhanced Weather Protection (EWP) is available for several 1600A Series phones. EWP products feature rubber gaskets and boots, hand soldered silicon sealed connections and gel filled tip and ring connectors to ensure that the emergency phone can withstand the harshest of weather conditions. Click here to find out more about State's Pool Telephone Laws. For more information about an emergency pool phone from Viking, visit Telcom & Data's website or call 800-335-0229.

    About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami. About Viking: Viking Electronics designs and manufactures over 250 telecommunications and security related products for small businesses. The majority of our products are "problem solvers,"designed to fix or add unique features to other manufacturers' telephone or security systems. We also manufacture several stand-alone telephone and security products that set themselves apart from the competition by their simple design, ease of use, and cost effectiveness.

  • Telcom & Data Introduces Business Phone Voicemail Systems from DuVoice for Companies Looking to Upgrade an Old System

    Many businesses often overlook the importance of their phone voicemail system. An out of date system is unreliable and lacks new features. Telcom & Data is proud to provide Voicemail Systems from DuVoice. DuVoice has been making it easy to use business voicemail systems for general business, government, hotels, hospitals, schools and real estate applications since 1990. DuVoice is an Avaya Business Developer and makes systems that are certified to work with Avaya manufactured telephones as well as other leading telephone system manufacturers. A DuVoice business phone voicemail system is a great replacement for older Audix, Intuity Audix and Definity Audix systems. They are available from 4 to 48 ports and up to 10,000 mailbox users. The system runs on Microsoft's Windows operating systems for easy administration. A voicemail to email feature is available through unified messaging. This allows users to receive voicemail messages through their email and listen to them through any standard media player on the computer. DuVoice provides systems designed specifically for hotels. The Inn Server models are for hotels that require a phone voicemail system with more features than the average business would need. They include wakeup call and Property Management System (PMS) integrations. Call Accounting and Property Management can also be added to create an all in one hospitality solution. For more information about business phone voicemail systems from DuVoice, visit Telcom & Data's website or call 800-335-0229. About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunications solutions to organizations around the world to measurably improve communications. The company is a leader in business phone systems, intercom systems, and mass notification products. Telcom & Data maintains a network of over 1600 technicians with locations in Chicago, Milwaukee, and Miami. About DuVoice: Located in Kirkland, Washington, DuVoice has been developing software and hardware solutions for the telecommunications industry since 1990. Products include a turnkey Windows based hospitality server which provides guest and staff messaging, wake up calls, and a property management interface to most any PBX system. In the business market DuVoice has unified messaging system which delivers MP3 or wave voice mail messages and PDF fax messages to email.

  • Strong reasons for businesses to switch to VoIP Phone System

    Finding a way to save some money, even a small amount, can be vital for today's small businesses. With a strong Internet connection, changing phone systems over to VoIP (voice over Internet protocol) can help keep expensive, unnecessary long-distance and roaming charges off phone bills, saving plenty of cash. There are plenty of advantages in switching from landlines or cell phones to VoIP, and a recent release from VoIPReview.com has revealed three of the best reasons to cut the line and communicate over the Internet. One way VoIP can save money is by preventing expensive, unnecessary interactions with phone companies. Phone companies can charge large fees not only for monthly contracts, but also to send in technicians every time a line needs to be added or a desk needs an extension changed. Also, wires can create extensive, annoying clutter all across an office. As VoIP can be entirely wireless, not only does the clutter disappear, the service calls do too. VoIP can simply run on a pre-existing Internet connection; should you pay for a VoIP carrier, odds are their prices will be competitive. VoIP services can also cut down heavily on fax expenses. Fighting with unresponsive machines and spending too much to send papers through fax aren't necessary any longer; over IP, documents can be sent directly over the Internet. Paper and ink costs won't be as expensive and won't take up space around the office. Mobile VoIP is a third, ingenious way to cut down on costs while boosting productivity. Business VoIP plans can offer mobile apps and programs for smartphones, computers and tablets, meaning employees can always be in touch. Employees working remotely or from home can especially benefit from this service, as the programs can easily connect to any wireless Internet connection; as a result, it'd be easier than ever to keep in touch with employees, cutting down on office costs in the process. VoIP is a quickly growing industry, reported by Forbes to be worth as much as $15 billion. 30 million Americans pay for VoIP services, though that number does not include those who use free VoIP services. Telecom industry piece brought to you by Marlin Equipment Finance, leaders in telecommunications equipment financing. Marlin is a nationwide provider of equipment financing solutions supporting equipment suppliers and manufacturers in the security, food services, healthcare, information technology, office technology and telecommunications sectors. Article written by Brian E. Walsh - See more at: http://www.telcom-data.com

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