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Telcom & Data, a leading provider of paging and telecommunications equipment, is pleased to announce a special rebate program for Minuteman products. Customers will be able to receive rebates on uninterruptable power supply (UPS) products, surge protectors, and power distribution units from February 15th to March 31st.

Without a proper power protection plan, organizations are at risk. Whether the risk is lost revenue, student safety, or customer dissatisfaction, organizations need to protect themselves. A Minuteman uninterruptible power supply ensures businesses continue to operate during a power outage.

Minuteman power distribution units allow businesses to power numerous pieces of equipment with just one outlet. A number of Minuteman power distribution units are available with up to 24-outlets, along with 15 and 20Amp receptacles. Both vertical and/or horizontal mounting products are available. All units have 15-foot power cords. Some units offer surge protection and IP addressing,

When Ricardo Trinidad, President of Telcom & Data, was asked about the rebate program, he said, “We are really happy to participate in Minuteman’s rebate program.  We have many customers who protect their businesses with Minuteman products. They will love this offer.”

For more information, on Minuteman products and the rebate program, visit Telcom & Data’s website or call 1-800-335-0229. For a list of Minuteman products and their corresponding rebates, click here.

Telcom & Data, a leading provider of business phone systems, is proud to announce Allworx's new System Software 7.4.11.6 upgrade. Allworx is focused on manufacturing VoIP phone systems that can help small businesses increase sales, enhance customer support and improve productivity. The software upgrade delivers on Allworx's commitment to providing the most user-friendly business phone systems on the market.

The Allworx System Software 7.4.11.6 upgrade is an exciting advancement in the telecommunications industry with many innovative features. For instance, enhanced disaster recovery features have been added. If a user’s primary server becomes unavailable, Allworx phones can now automatically connect to up to four backup servers. The Allworx System Software 7.4.11.6 upgrade gives users the capability to import customized on-hold music without using expensive external equipment. The improved call transfer process is another key highlight. Users can simply press one pre-programmed extension button to transfer a call, reducing caller wait time. Agents can choose from five customizable “busy reasons” when they are not able to take a call (i.e., break, lunch, research, meeting). Additionally, the software allows every handset to be configured to light the phone’s visual indicator when the phone is in use. This feature prevents co-workers from disturbing agents during important customer calls.

Ricardo Trinidad, president of Telcom & Data, said “Allworx systems are great because they are so user-friendly, allowing companies to concentrate on what's really important to them - their business and their customers. That's why we use an Allworx system in our office.”

Telcom & Data is one of Allworx's leading Platinum APEX ("Authorized Partner of Excellence") dealers. The Allworx APEX program is offered to those select partners that have proven their dedication and support to Allworx and their commitment to driving IP-based telecommunications systems forward

Rising demand to use teleconferencing for client meetings, sales presentations, team meetings, quarterly reports, and webinars have driven businesses to seek lower cost conferencing solutions. Telcom & Data, a leader in business phone systems, is now offering XOP Networks’ Universal Service Node Conference Bridge as an affordable solution for conferencing service providers. The bridge allows service providers to deliver a comprehensive and economical platform to enterprise customers. Net 4 India recently began using the bridge to provide conferencing services to its broad customer base.

The Universal Service Node Conference Bridge is a Linux based, scalable platform that is specifically designed to meet the needs of conferencing service providers and other carriers that want to offer hosted conferencing services. The service provider package adds several important capabilities including the ability to a) sell ‘Virtual Conference Bridges’, b) Operator assisted conferencing, c) Automated Subscriber Provisioning, d) Uploading of Call Detail Records to external billing systems, and e) support for ‘High Availability’ based on Active/Standby or Active/Active server configurations.

“We selected XOP Networks Universal Service Node (USN) as our Conferencing Service platform because it is flexible and economical. The platform allows us to provision subscriber accounts using an XML based API, was easily integrated with our billing system, supports ‘high availability’ based on active/active server configuration and finally provides multiple enhanced security features that prevent any unauthorized access to an end customer’s data,” said Desi Valli, COO of Net 4 India. He further added “It is a great opportunity for us to make available, a rapidly growing service to our existing 400,000 SME customers and the market at large.”

For more information on how to become a teleconference service provider with XOP Networks, call 1-800-335-0229.

Telcom & Data, a leader in business phone systems, is pleased to introduce an affordable and easy-to use USB Phone Recorder. The recorder is ideal for keeping accurate records of important phone conversations such as conference calls, interviews, and sales calls. The phone recorder gives professionals peace of mind and business power. It ensures contractors deliver on price quotes and verbal agreements are kept. Moreover, the device guarantees important client information is never lost. It easily records calls right to a PC or laptop. Small and medium sized businesses and home office workers will especially love this product because of its ease of use and simple set-up. The device is perfect for attorneys, doctors, brokers, day traders, contractors, and salesmen.

The USB recorder boasts many great features. The recorder is small and can be easily stored in a laptop bag. The recorder and accompanying software takes less than 10 minutes to install. Once connected, users can record outbound calls, inbound calls, and even room conversations with the simple push of a button. Recorded calls can be played back immediately or they can be saved for later retrieval on your PC. As a further convenience, the sound files can be sent to others via e-mail.

When Ricardo Trinidad, President of Telcom & Data, was asked about the benefits of the recorder, he said, “It’s small and incredibly simple to use. These recorders will allow users to provide excellent customer service, while protecting themselves from false claims.”

For more information about the USB phone recorder, visit Telcom & Data’s website or call 1-800-335-0229.

Unified messaging systems increase productivity, organization, and customer service. They can significantly improve operations for any businesses. At Telcom & Data, we recommend the DuVoice D4 Unified Messaging System.  Here are the key benefits of the DuVoice D4 Unified Messaging System:

1.  Merges voicemail, fax, and e-mail

The system merges voicemail, e-mail, and fax. With the system, e-mail becomes the single hub spot for all messages, improving productivity.

2. Messages are quickly and easily shared

All messages can be sent to others outside the organization via e-mail including Android and iPhones. Moreover, outbound faxes can be sent right from a computer terminal.

3. Easy organization

The system provides simplified message organization for fax and voicemail. Users can label messages, store them in folders, and easily search for them.

4. Great for travelers and telecommuters

The DuVoice system allows travelers and telecommuters to receive all of their messages from remote locations.

For more information on DuVoices’ D4 Unified Messaging System, visit Telcom & Data’s website today.

Telcom & Data, a leader in Hotel Phone solutions, is pleased to introduce DuVoice’s latest unified messaging software package. The DuVoice is now compatible with Cisco Unified Communication Manager (CUCM) and CISCO unified Communication Manager Express (CME), allowing CISCO phone system users access to the software. Hotels have very specific phone system and voicemail requirements. The DuVoice 5.1 software package delivers with new features designed to meet unique industry needs.

The software offers a single, centralized voice mail system that integrates with multiple Property Management Systems (PMS). DuVoice centralized voice mail can support hundreds of hotels, each with their own separate PMS interface. By centralizing voicemail among multiple sites, hotel operators can reduce software, hardware, and administration expenses.

As a further convenience, a single InnDesk system supports multiple properties. This allows hotels to benefit from centralized human resources. Now a group of receptionists or front desk staff can support multiple properties either as a dedicated centralized resource, or to assist in "overflow" situations. Reduced personnel costs, improved customer service, and enhanced efficiency are the ultimate benefits of a single InnDesk system.

Users will also be glad to know that the software supports older PBXs and newer IP phone systems. Depending on the configuration, this capability can be invaluable for hotel operators wanting to deploy a single voice mail system to support multiple PBXs. Within a single installation, different applications such as voicemail and interactive voice response may call for different integration techniques. With DuVoice, this is not a problem.

The new software also features a simplified wake-up-call system. With a few keystrokes, guests can schedule their own wake-up calls. User friendly prompts walk them through the process and play a confirmation of the time and date. Guests can even set multiple wake-up calls for the same room. Hotel staff can also schedule wake-up calls for the guests, either by touch-tone commands on the telephone set, or through InnDesk with a point and click interface on any PC on the network.

When Ricardo Trinidad, President of Telcom & Data was asked about the importance of the DuVoice upgrade, he said, “We demand excellence and DuVoice has delivered once again. DuVoice’s simplified, no headaches solutions for the hotel industry are exactly what we want to offer our customers. We are also really happy we can now offer this product to our CISCO phone system customers.”

For more information about DuVoice’s software, visit Telcom & Data’s voicemail website or call 1-800-335-2900.

About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. Telcom & Data maintains a network of over 1500 technicians with locations in Chicago, Milwaukee, and Miami.

About DuVoice: Located in Kirkland, Washington, DuVoice has been developing software and hardware solutions for the telecommunications industry since 1990. Products include a turnkey Windows based hospitality server which provides guest and staff messaging, wake up calls, and a property management interface to most any PBX system. In the business market DuVoice has unified messaging system which delivers MP3 or wave voice mail messages and PDF fax messages to email.

Telcom & Data, a leader in data center equipment, is pleased to introduce the Enhanced Networking (EN) server rack enclosure to tackle today’s data center challenges. The EN enclosure is designed specifically to support the high-density cable management needs of switch and network applications.

The unit boasts many great features. To accommodate the needs of switches and patch panels, there is a large amount of open space outside of the rails, repositionable sections of plastic cable fingers, and strategically positioned knockouts. Additional cooling accessories for the EN enclosure can be added to improve equipment airflow. The cooling accessories reduce the risk of overheating the servers which will in turn save on maintenance costs.

The EN Enclosure is 84"H and is available in two sizes; the GL840ENT-4048 (40"W x 48"D) and the GL840ENT-3242 (32" Wide & 42" Deep). The unit is shipped fully assembled and can handle simple to complex data, switch, and server requirements.

When Brian Franz, Regional Sales Manager at Great Lakes, was asked about the EN enclosure, he said, “The EN is a completely assembled enclosure designed for high density cable applications of switches and patch panels. With simple part numbers for ordering, a standard EN enclosure can be pre-configured to your exact specifications and shipped within 24-48 hours of receipt of order.”

For more information about the Enhanced Networking (EN) server rack enclosure from Great Lakes Case & Cabinet, visit rack-cabinets.com or call 1-800-335-0229.

Telcom & Data, a leader in business phone systems, is pleased to introduce DuVoices’ D4 unified messaging system. The system merges voicemail, e-mail, and fax. The unit allows businesses to have all voicemails and faxes be sent to e-mail. For this reason, business operations become more productive and efficient.

There are many advantages to using unified messaging in the office. First, messages are quickly and easily shared. All messages can be sent to others outside the organization via e-mail including Android and iPhones. Moreover, outbound faxes can be sent right from a computer terminal. Second, the system provides simplified message organization for fax and voicemail.  Users can label messages, store them in folders, and easily search for them. Third, the DuVoice system allows travelers and telecommuters to receive all of their messages from remote locations.

When Ricardo Trinidad, President of Telcom & Data, was asked about DuVoices’ D4 unified messaging system, he said, “This is a great solution for all businesses. Years ago this was only available for larger firms. Now, DuVoice allows even the smallest businesses to benefit from unified communications.”

For more information about DuVoices’ D4 unified messaging system, visit Telcom & Data’s website or call 1-800-335-0229.

With many recent tragedies at America’s schools, every school in the nation is looking for better safety measures and procedures. At Telcom & Data, we offer many products to help schools stay safe. Listed below are three practical and affordable products to keep your school safe.

1. Viking E-50 Series Door Entry Phones

By installing the Viking Video Intercom phone outside the entrance of a school, the doors can remain locked and every person entering can be screened. When a school visitor pushes the call button, they will immediately be connected to a call screener. The call screener can then answer the call and ensure the visitor has a valid reason for entering the building. Even more, the call screener will be able to see the visitor with the buit-in camera.

2. Bogen’s SI35A School Intercom System

School emergencies such as severe weather, fires, intruders, or injuries require immediate attention. The S135A features an emergency page capability for simultaneous announcements to all stations. Emergency paging can be made from a remote telephone or microphone.

3. Wheelock Series EH Speakers and Speaker Strobes

Clear and understandable communication is vital in an emergency or life safety situation. The new Wheelock devices feature the broadest frequency response range in the industry, 300 to 8000 Hz. The wide frequency response range allows the speaker to reproduce frequencies closer to the original sound, improving message clarity. These speakers will keep your school safe in the event of a fire or other emergencies.

For more information about these products, please call 1-800-335-0229. We will be more than happy to help you find the right safety products for your school.

Telcom & Data, a leader in business phone systems, is pleased to offer refurbished Merlin Magix 4424D+ phones. The units have been fully restored and are in “like new” condition. Telcom & Data is now offering the phones at a fraction of the original price.

The Merlin 4424D+ delivers all the features required for today’s professionals. The phone boasts 24 programmable buttons as well as hold, transfer, redial, and mute keys. Users are able to participate in conference calls with up to five individuals – two external and three internal parties. A two-way speakerphone and headset interface offers the convenience of hands-free communication. Additionally, the unit has a 2-line by 24-character LCD display that shows an alarm clock and timer, business directory, and caller id.

When Ricardo Trinidad, President of Telcom & Data, was asked about the Merlin Magix 4424D+ phones, he said, “We are really happy to offer Refurbished phones from Avaya. Sometimes we get calls from customers that are looking for other brands because they don’t think they can afford Avaya. That’s when I tell them about our refurbished options and my quality guarantee.”

For more information about the Merlin Magix 4424D+ phones, visit Telcom & Data’s website or call 1-800-335-0229. Telcom & Data also carry numerous other Avaya products including IP Office and Partner phones.