Blog

  • Telcom & Data Announces System Software 7.4 Upgrade for Allworx Business Phone Systems

    Telcom & Data, a leading provider of Allworx telecommunications solutions, is proud to announce Allworx's new System Software 7.4 upgrade. The software upgrade delivers on Allworx's commitment to providing the most user-friendly business phone systems to their customers. Allworx, one of the fastest-growing telecommunications companies in the world, is focused on providing VoIP business phone systems that are profitable, efficient, and easy to use. The features included in the System Software 7.4 upgrade makes communication in the office easier than ever before.

    Allworx System Software Upgrade 7.4 System Software Upgrade 7.4 includes many new features for Allworx business phone systems.

    The Allworx System Software 7.4 upgrade is an exciting advancement in the telecommunications industry with innovative features for Allworx office phone systems that are sure to please customers. For instance, enhanced disaster recovery features have been added. If a user’s primary server becomes unavailable, Allworx phones can now automatically connect to up to four backup servers. The Allworx System Software 7.4 upgrade also gives users the capability to import customized on-hold music without using expensive external equipment. The improved call transfer process is another key highlight. Users can simply press one pre-programmed extension button to transfer a call, reducing caller wait time. Additionally, the software allows every handset to be configured to light the phone’s visual indicator when the phone is in use. This feature prevents co-workers from disturbing employees during important business calls.

    Telcom & Data is excited to offer Allworx business phone systems, complete with cutting edge software. Ricardo Trinidad, president of Telcom & Data, said “Allworx systems are great because they are so user-friendly, allowing companies to concentrate on what's really important to them, their business and their customers. That's why we use an Allworx system in our office.”

    Telcom & Data is one of Allworx's leading Platinum APEX ("Authorized Partner of Excellence") dealers. The Allworx APEX program is offered to those select partners that have proven their dedication and support to Allworx and their commitment to driving IP-based telecommunications systems forward.

    ABOUT Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. Telcom & Data maintains a network of over 1500 technicians with locations in Chicago, Milwaukee and Miami.

    ABOUT Allworx: Founded in 1997, Allworx is dedicated to delivering cost-effective solutions for businesses, large or small, that are remarkably easy to use. Allworx is one of the fastest growing telecommunications companies in the world, with more than 3,000 employees and 15,000 customers.

  • Telcom & Data Inc. Introduces Acoustic Phone Booth Hoods for Use in Industrial Refineries, Factories, and Chemical Plants

    Acoustic phone booth hoods Acoustic phone booth hoods reduce noise up to 24 dB in loud industrial settings.

    Telcom & Data, a leader in emergency communication, announced today the addition of acoustic phone booth hoods to their industrial and hazardous area phone product offerings. The acoustic phone booth hoods from Guardian Telecom have excellent sound proofing qualities that allow for communication in the loudest industrial environments, reducing noise levels by as much as 24 decibels. Moreover, the phone hoods protect callers from weather conditions when used on offshore drilling platforms and in other outdoor environments.

    Acoustic phone booth hoods are used primarily in loud industrial locations such as factories, refineries, mines, chemical plants, nuclear facilities, steel mills, and bulk loading stations. In these environments, safety is always a top priority. Safety managers use acoustic phone booth hoods to ensure consistent and reliable communication.

    When asked about the importance of acoustic phone booth hoods,
    Ricardo Trinidad, president of Telcom & Data, said “Everybody who has ever worked in a loud industrial environment knows communicating over the phone is impossible without an acoustic phone booth hood.” Telcom & Data has always been a forward-thinking company and this product line demonstrates their commitment to serving diverse customer needs.

    Telcom & Data is offering the AB-1000 and AB-100 acoustic phone booth hood models. The AB-1000 model is made of tough GRP material and has a noise attenuation of up to 23 dB. The AB-1000 model is designed to withstand extreme outdoor and offshore conditions. The model is maintenance free, UV and corrosion resistant, and can withstand chemical attack. The AB-100 model is made of sheet aluminum and features noise attenuation of up to 24 dB. Both models can be equipped with strobe lights, loud ringers, and explosion proof speakers to aid in the signaling of phone calls to workers.

    For more information about the acoustic phone booth hoods Telcom & Data offers, you can visit their website or call 1-800-335-0229.

    ABOUT Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. The company offers numerous emergency notification and hazardous area phone products for industrial, construction, and manufacturing settings. Telcom & Data maintains a network of over 1500 technicians with locations in Chicago, Milwaukee and Miami.

    ABOUT Guardian Telecom: Founded in 1986, Guardian's predecessor, Newco Safety Tel Inc. set out to develop and market a new generation of hazardous area telephones for use in locations where dangerous explosive atmospheres could be present. Guardian’s state-of-the-art production facility and qualified personnel continue to design and produce top quality telephones with a full range of features, making safe communication economically available to everyone, regardless of their work environment.

  • If Your Avaya Phone System Is No Longer Supported, Telcom & Data Can Provide Phone System Maintenance

    Has your company received an "end of life," "end of service," "end of support," "manufacturer discontinue," or similar notification from Avaya? These designations are known as Avaya's "End of Support." Avaya will no longer service a system for companies who have received such a notification. Companies who have not yet received an "End of Support" notification from Avaya will soon.

    Companies of all sizes need a dependable phone system and maintenance plan. Phone system maintenance is crucial for the pro-

    Telcom & Data Signature Service Maintenance and Support Telcom & Data Signature Service Maintenance and Support

    ductivity and profitability of every business. When a phone system fails, a company appears unprofessional and incompetent. A company shouldn't risk missing their next customer’s call, and needs to protect themselves from costly system failures and outages by having a phone system maintenance plan.

    Telcom & Data's Signature Service Maintenance & Support is a great alternative to Avaya support. New Signature Service Maintenance &

    Support customers typically see a 30% savings from their previous maintenance plan. Additionally, customers receive peace of mind, knowing that their system is covered, maintained, and costly repairs are prevented. A phone system maintenance service agreement ensures consistent performance, so companies can concentrate on running their business and taking care of their customers. Telcom & Data also provides a free spare parts kit to large systems, free help desk support, and so much more. See complete details here.

    When asked about his satisfaction and savings with Telcom & Data's Signature Service Maintenance and Support, John Blake, Environmental Services Manager of Rogers Memorial Hospital and long-time Telcom & Data customer, said, “Telcom & Data has

    been providing 24 hour mission critical services for over 13 years. They were able to reduce our annual phone maintenance costs by $13,000.00 a year.”

    Telcom & Data provides Avaya support to the following phone systems: Definity, Merlin Legend, Merlin Magix, Spirit, Audix, and Intuity. Signature Service Maintenance and Support customers also receive 10% off the purchase of a new phone system.

    Get a free business phone maintenance quote now and start saving today!

    ABOUT Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. Telcom & Data maintains a network of over 1500 technicians with locations in Chicago, Milwaukee and Miami.

  • 4 Ways to Lower Your Business Phone Bill

    More than ever, businesses are looking for ways to lower costs.  I’m sure your business is no different.  Due to the necessity of phone services, high costs are often ignored.  The philosophy is “we need it, so we have to pay for it.”  You don’t need to think this way.  In the following, I will reveal 4 simple ways to lower your telephone service costs.

    1) Switch to VOIP

    Switching to a VOIP service provider can save you a lot of money.  VOIP stands for voice over internet protocol.  VOIP gives you the ability to make and receive phone calls over a broadband internet connection.  Because calls are not sent over traditional phone lines, service plans are less expensive.

    2) Bundle Your Services

    Do you have separate service providers for high-speed internet, land lines, and cell phones?  If so, you can easily save money by choosing one provider for all of these services.  You should take advantage of bundle discounts whenever possible.

    3) Phone Cards for Small Businesses

    If you operate a small business, you may only occasionally make long-distance phone calls.  In this case, a phone card can often be cheaper than a traditional long-distance service plan.

    4) Get a Phone Bill Audit

    For complete phone system cost management, you can get a phone bill audit from an expert. Telcom & Data provides phone bill audits with a comprehensive rate and tariff analysis.  We save you money by recovering historical credits, creating ongoing cost reductions, and preparing recommendations that will generate future savings.  Historically, we have identified excess cost in nearly 95% of the clients we audit. You have nothing to lose because our phone bill audits are FREE!

    Get a FREE Phone Bill Audit Now!

    I hope this article was helpful.  Please leave comments or questions.

  • Telcom & Data Reintroduces Motor Bell from Wheelock to Emergency Notification Products

    MB Series Motor Bells by Cooper Wheelock Wheelock delivers durable operation and dependable performance required for life safety alarm systems

    Telcom & Data Inc., a leader in Mass Notification Systems, announced today their reintroduction of motor bells in their emergency notification product offerings. Wheelock’s motor bells will enhance Telcom & Data’s emergency notification product offerings because motor bells are commonly used as a school bell or as a fire bell in military buildings and public settings. The MB Series by Wheelock is in high demand because so many people trust Wheelock as a manufacturer of heavy duty products that provide durable operation and dependable performance at a reasonable price.

    The Wheelock MB Series motor bells are offered in 6” and 10” sizes for 115 or 24-volt AC operation in indoor and outdoor installations. All motor bells are UL listed for Fire Protective Service and provide a high sound output with low power consumption. Red bells and gray bells are available. Additionally, Wheelock motor bells can be mounted with RSSP Remote Plates that feature a built-in emergency strobe.

    When asked about the importance of reintroducing the line of motor bells, Ricardo Trinidad, president of Telcom & Data, said, “Wheelock Motor Bells have been the standard for a very long time because they are well built and work forever. Our customers don’t want to settle for anything less.”

    The MB line of motor bells by Wheelock was unavailable for almost a year, due to a shortage on a part that was used in the production of the motor bells.

    ABOUT Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. Telcom & Data maintains a network of over 1500 technicians with locations in Chicago, Milwaukee and Miami.
    ABOUT Wheelock: Since 1922 Cooper Wheelock products have been manufactured in the USA and are union made. Wheelock develops products for life safety, communications and security industry.

  • Telcom & Data Introduces New Emergency Call Box Phone for Industrial, Energy and Public Safety Use

    oil rigs, mines, control centers Applications for emergency phones include oil rigs, mining, and nuclear control centers.

    Telcom & Data Inc., a leader in Emergency Communication, announced today their new line of Guardian Telecom Emergency Call Box Phones and Call Stations. The new line by Guardian Telecom will enhance Telcom & Data’s emergency communication product offerings. Guardian Telecom’s product line is divided into eight categories including: Explosion Proof Phones, ATEX Zone 1 Phones, Hazardous Area Class One Phones, Outdoor Industrial Phones, Industrial Phones, Emergency Call Box Phones, Inmate Phones, and Public Safety Phones.

    The Guardian Telecom line of emergency phones represents the largest number of manufactured industrial phones. The phones are manufactured to the exact standards for mission critical applications. Industries most likely to purchase the products include Chemical Plants, Refineries, Aerospace Sites, Bulk Loading Stations, Mines, Drilling Rigs, Munitions Storage Areas, Offshore Platforms, Nuclear Facilities, and Power Generation Facilities.

    When asked about the importance of adding the new product line, Ricardo Trinidad, president of Telcom & Data, said “Telcom & Data’s products and solutions have always been customer driven and we have many customers throughout the world that have been asking us for these types of solutions. We are very happy to have been able to partner with a great manufacture like Guardian Telecom with such a long history in emergency communications. Guardian is very selective when choosing their partners and we feel confident our customers are going to be thrilled with Guardian”.

    One of the most significant characteristics of Guardian Telecom emergency ring down phones is that they are ATEX IEC certified. ATEX is the European standard for Atmospheric Explosion proof devices. Along with being ATEX certified many of their hazardous area products are also NEC, CEC and IEC certified products.

    ABOUT Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. Telcom & Data maintains a network of over 1500 technicians with locations in Chicago, Milwaukee and Miami.

    ABOUT Guardian Telecom: Founded in 1986, Guardian’s predecessor, Newco Safety Tel Inc. set out to develop and market a new generation of hazardous area telephones for use in locations where dangerous explosive atmospheres could be present. Guardian’s state-of-the-art production facility and qualified personnel continue to design and produce top quality telephones with a full range of features, making safe communication economically available to everyone, regardless of their work environment.

  • Allworx Introduces New 9202E Economical IP Phone

    The Allworx 9202E IP Phone—the newest phone in the company's extensive IP phone product line—complements the existing phone family and provides an economical solution to users of the Allworx IP communications system. While its sleek, minimalistic design saves space in environments where desk space is at a premium, the 9202E still provides high-level functionality—without the associated high price point that is typical of other phones of its kind.

    "The Allworx 9202E IP Phone sets a new price and performance benchmark, delivering more features and capabilities in a system that is very cost effective for the customer.

     

    IP phone, allworx, business phone system, voip, Affordable IP Phone by Allworx

    The Allworx 9202E IP Phone sets a new price and performance benchmark, delivering more features and capabilities in a system that is very cost effective for the customer," said Chris Hasenauer, vice president and general manager of Allworx, a subsidiary of Windstream. "We designed this system with our small-to medium-sized customers in mind, as it achieves the perfect balance between functionality, size, and price."

    The Allworx 9202E IP Phone features:

    • A compact design that fits neatly on a desk
    • Two Call Appearance buttons
    • An easy-to-read 128 x 36 display
    • Power over Ethernet (PoE)
    • 10/100 Switch
    • Full-duplex speakerphone
    • Wall mountable
    • Plug-and-play headset connectivity

    For information on Allworx  IP Business Phone System contact Telcom & Data or call 800-335-0229.

  • Telcom & Data Brings New Business Growth to Milwaukee’s Bay View Area

    (Milwaukee, WI, February 29, 2012) – A year ago on February 28, 2011 Telcom & Data was granted a $42,000 loan from the Milwaukee Economic Development Corp. allowing the company to open its second location and generate business in the Bay View area.

    After receiving the loan in late 2010 Telcom & Data scored an endorsement from the Mayor of Milwaukee, Tom Barrett encouraging the company to bring in new hires and operate the relocated business. Mayor Barrett said, “The city is proud to be a sponsor and proud to be a partner here with our loan, that will help grow this business even more in the city of Milwaukee.”

    A year later, with measurably increased customer satisfaction and two locations, the company has seen a 30% growth increase since 2010. With planned growth for the next year Telcom & Data expects to do additional hiring in 2012.

    President and founder of Telcom & Data Ricardo Trinidad states, “We are definitely committed to making a positive impact in the Milwaukee community and the local infrastructure through jobs and opportunities. Milwaukee has proven to be a place of growth and opportunities and that’s why we were attracted to expand our business there.”  The space alone compared to Chicago’s location was a fraction of the cost for the newly located business. The Telcom & Data’s 6,000 square foot office is located at 2625 South Greeley Street, Suite 200 in the heart of the Milwaukee Bay View area.

    Trinidad advises, for potential candidates to check their website for future employment opportunities. He predicts adding 10 more positions to his 12-person team over the next 12 months.

    Founded in 1996, Telcom & Data has been helping companies by providing telephone systems, audio , and video conferencing, commercial sound, paging, message on hold, long range cordless phones, emergency and mass notification, battery backup systems, and voice and data infrastructure cabling for new and existing commercial office, school and industrial and restaurant locations.

     

    About Telcom & Data

    Telcom & Data offers thousands of telecommunications products that are designed to improve communications. All of the products have been tested for ease of use, reliability and functionality. Telcom & Data works closely with all of the manufactures including Avaya, Polycom, Plantronics, Wheelock, Bogen, XOP Networks and others to deliver the best communications available. For more information on Telecom Data Inc. please visit www.telcom-data.com or call 800.335.0229.

  • Telcom & Data Introduces Cyberdata IP Phone Paging. Intercoms, Loud Ringers and IP Phone Strobes

    Businesses installing VoIP Phone systems frequently run into integration issues with peripheral devices such as phone paging, intercoms, loud phone ringers and analog TDM connections.  Telcom & Data has announced it has signed an agreement to distribute CyberData’s new innovative SIP-enabled IP Paging and Two-way Communication/Access Control devices that are PoE.

    CyberData's new VoIP Phone Paging, intercom, loud phone ringer and IP phone strobes are designed to enhance SMB through Enterprise level VoIP phone system installations. When migrating to VoIP phone systems many analog TDM devices such as phone paging systems, door intercoms, loud phone ringers, phone strobes and other analog devices no longer operate as part of the change over from TDM based phone systems to VoIP. Utilizing Cyberdata's IP  technology as part of an overall VoIP phone system solution delivers cutting edge and cost-effective results, and is an essential element of any VoIP phone system installation. CyberData's SIP-enabled IP Paging Endpoints utilize digital communication technology in place of outdated analog technology. This increases reliability and allows a broader range of useful information to be transferred between devices.

    Ricardo Trinidad President of Telcom & Data was quoted as saying that “ there is a real need for these types of two way IP communication devices and Cyberdata’s product offerings certainly meet these needs.” Mr. Trinidad went on to say that “there are several areas to the Cyberdata product line including, VoIP Paging Amplifiers, Zone Paging, IP connectivity to analog paging systems, IP addressable ceiling speakers, Loud IP Phone Ringers, Door Intercoms and IP Phone Strobes. Cyberdata solutions can be used for a number of verticals including healthcare, education, industrial and hospitality industries. “  According to Bill Majerczak, sales manager for Cyberdata, Cyberdata’s success with their product lines lies in it’s ease of set up and use. Every device can be plugged into a POE (power over Ethernet switch) for power and is easily programmed.  Devices work with any premised base or hosted IP phone system

    About Telcom & Data.

    Telcom & Data  is based in Milwaukee WI with offices in Chicago and Miami FL.  Founded by Ricardo Trinidad in 1996, Telcom & Data now provides communication solutions to over 13,000 business customers around the world. For more information about VoIP communications visit www.telcom-data.com

     

  • Needing a Deal On a New IP Phone System?

    Image

    Allworx, the leading manufacturer of IP Phone Systems for business, has just announced the introduction of the Allworx 6x12 system.The Allworx 6x12 delivers powerful all-in-one communications with feature-rich capabilities — all in one integrated, low-cost package. It is ideal for the very small business under 12 phones that demands big system features.

    The Allworx 6x12 allows users to choose how customers reach them, using definable call routes, find-me follow-me, and seven unique settings that can be selected with the press of a button, either on your Allworx phone, iPhone or Android smartphone. Whether you are in your office or on the go, a single number is all they need. Customer messages appear on your Allworx phone, in your email inbox, on your smart phone, or by text notification.

    The 6X12 can be a stand alone system our part of a group of systems networked to work like one location. Other features include Unified Messaging, Call Routing, Presence Management, Call Assistant and TAPI interface to most CRM systems.

    Allworx develops award-winning phone and network systems for small-to-medium sized businesses and sells these products through a network of Authorized Resellers. The product line includes the Allworx 6x, 48x systems and Allworx 9224 phone and Tx 92/24 Expander, 9212, 9212L, 9202, 9204G and 9204 IP phones along with a series of software options. By combining the advanced features of today's VoIP systems with the key system features SMBs have grown to rely on, Allworx systems are ideal replacements for the millions of aging (TDM) PBX and key phone systems in use today.

    For a demo on the new Allworx 6x12 call 800-335-0229 or visit http://www.telcom-data.com/allworx.aspx

Items 401 to 410 of 414 total